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tunefulhair.com Reviews 

374
•
TrustScore 4.5 out of 5

4.5

Wig Shop
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Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, describing it as soft, full, and natural-looking, often noting its longevity and minimal shedding. Many people appreciate the HD and thin lace, which blends easily and simplifies installation. The customer service team is frequently highlighted for being responsive, helpful, and providing excellent communication. However, some customers experienced significant delays with shipping and did not receive tracking information promptly. A few other people also felt that the product quality was not as advertised, with some receiving hair that felt synthetic or melted with heat, contrary to expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the hair's quality, softness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, full, true... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more

Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

374 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(374)

314 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

The BEST QUALITY

The BEST QUALITY hair I always order tuneful wigs !! Love love love Instagram @newbands62 TikTok @slim40917 I have wig tutorials uploaded check it out 🎉🩷

19 May 2026
Unprompted review
Rated 5 out of 5 stars

The lace is HD and melts on your skin🥰

The lace is HD and melts on your skin. It’s giving SCALP🥰. The wig is true to length and the natural colour is amazing because I don’t really like jet black hair. It also holds the curls so well.

18 May 2026
Unprompted review
Rated 5 out of 5 stars

Tunefulhair is a great company

Tunefulhair is a great company, very professional and great customer service. They also sell good quality hair for an affordable price. 100/10 i will recommend.

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Loved it

Loved it. Tuneful hair has amazing products, my wig was beautiful and flowy. The knots took bleach very well. And it came preplucked the lace melts nice as well. Thank you tuneful hair!

15 May 2026
Unprompted review
Rated 5 out of 5 stars

Wonderful company

Wonderful company! Very nice, I ordered a 30 inch body wave but since they did not have body wave they sent a 32 inch straight. It is so thick & lushes I was so appreciative !!

20 August 2025
Unprompted review
Rated 1 out of 5 stars

RUN AWAY FROM this company to…

I would not recommend this company to anyone; this company is a fraud. They will take your money and lie to you about a free return. I lost $600 Canadian dollars. They sent me 100% density, and a wig that was 19 inches with one strand, super thin. I paid for full hair and paid for 26 inches. I was fooled and baited into buying the “rich girl wig” that is blonde, because TikTok girls who promote it are obviously getting top quality. I am a hairdresser, and I got this wig for a client; unfortunately, we lost money. We do recommend buying hair from a company called @hairvivi. They are the best. Top quality. Spend more money and buy from Hairvivi.

30 April 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We feel very sorry for your unpleasant shopping experience.
We always attach great importance to product quality, density and standard size, and every wig goes through strict checking before delivery.
If there is any problem with your order, please contact us: support@tunefulhair.com. Our customer service team will communicate with you sincerely and handle your issue properly. We appreciate your honest feedback and will keep improving our products and service.

Rated 5 out of 5 stars

Love tuneful hair!

I’ve ordered from Tuneful multiple times and honestly they’ve become one of my favorite wig companies. The hair is soft, true to length, easy to install, and lasts a long time with proper care. Shipping was smooth and customer service was helpful too. I’ll definitely keep ordering from them.

12 May 2026
Unprompted review

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