tunefulhair.com logo
Visit website

tunefulhair.com Reviews 

372
•
TrustScore 4.5 out of 5

4.5

Wig Shop
Write a reviewVisit website
Write a review

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 311 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the hair, describing it as soft, full, and natural-looking, often noting its longevity and minimal shedding. Many people appreciate the HD and thin lace, which blends easily and simplifies installation. The customer service team is frequently highlighted for being responsive, helpful, and providing excellent communication. However, some customers experienced significant delays with shipping and did not receive tracking information promptly. A few other people also felt that the product quality was not as advertised, with some receiving hair that felt synthetic or melted with heat, contrary to expectations.

What people talk about most

Product

Clients share positive opinions on product, with many reviewers praising the hair's quality, softness, and... See more

Quality

Customers consistently note positive experiences with quality, praising the hair for being soft, full, true... See more

Order

Customers had ambiguous experiences with order, with many expressing satisfaction and a strong intent to... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the team as professional,... See more

Delivery service

Reviewers mention ambiguous feedback about delivery service, with many customers praising the fast shipping... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I recently purchased a *black, Staright wig* from Tunefulhair, and I'm genuinely impressed! The hair quality is fantastic – it's soft, doesn't tangle easily (even after *wearing it in the rain*!), and... See more

Rated 5 out of 5 stars

It was an amazing experience. Really good hair , ALWAYS hd lace they never disappoint me ! Customer service is always top tier, delivery be within 2-5 days never more then 5! I love how timely and gen... See more

Rated 5 out of 5 stars

I literally love my wig I bought it in April and I still have it and it’s full no bald spots in the frontal long as you wash it and take care of it. Shipping was fast and great response from the selle... See more

Rated 5 out of 5 stars

Love Tunefulhair! Wigs are always full, soft and curls last ALL DAY. Ships quickly and lace is thin. Love installing their wigs it feels like I’m doing my real hair. 13x6’s are my favs mainly because... See more

Company details

  1. Wig Shop

Written by the company

Tuneful, your affordable dream hair. 30 Days Free Return Policy.

Contact info

4.5

Excellent

TrustScore 4.5 out of 5

372 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 93% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.5

All reviews

(372)

314 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

I’ve emailed them about opportunities…

I’ve emailed them about opportunities to better my future and immediately they gave me a chance . I’ve seen many reviews on their hair , mainly all happy clients . To become a hair influencer for this company I am proud to say I am part of making something great . The hair is amazing and you won’t be disappointed . Purchase now !!!!!

11 June 2026
Unprompted review
Rated 5 out of 5 stars

Quality hair

I would recommend this brand to everyone. The hair quality is amazing. its the best wig j ever had. The lace , the texture and the density of the wig is great. Its affordable and you get the best quality for the price. I will be shopping again very soon.

9 June 2026
Unprompted review
Rated 1 out of 5 stars

DONT ORDER!!!!!

DONT ORDER!!!!!! PLEASE SAVE YOUR MONEY IM SO ANGRY MANE.
SCAMMERS

8 June 2026
Unprompted review
tunefulhair.com logo

Reply from tunefulhair.com

Hi dear,
We sincerely apologize for your unpleasant shopping experience.
Please feel free to contact us at support@tunefulhair.com if you have any issues with your order. Our customer service team will communicate with you sincerely and handle your problems properly. We appreciate your honest feedback and will keep improving our products and services.

Rated 5 out of 5 stars

Tuneful Hair wig company

Tuneful Hair seems to be one of many online wig brands that offers attractive-looking products at relatively affordable prices. Their wigs are super soft , true to length, minimal shedding and the lace is fabulous.. melt into your skin.. the wigs are super good quality too.
My overall impression: a legitimate company with many satisfied customers, assume will deliver premium quality every time.

2 June 2026
Unprompted review
Rated 5 out of 5 stars

Great experience overall

Great experience overall. The website was easy to navigate, and I found a good selection of hair products to choose from. Communication was smooth, and I appreciate the professionalism of the team. Looking forward to seeing more products and working with the brand in the future.

29 May 2026
Unprompted review
Rated 5 out of 5 stars

The BEST QUALITY

The BEST QUALITY hair I always order tuneful wigs !! Love love love Instagram @newbands62 TikTok @slim40917 I have wig tutorials uploaded check it out 🎉🩷

19 May 2026
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look