Novel Reviews 184

TrustScore 3 out of 5

2.9

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Rated 1 out of 5 stars

Common thiefs, and they liked to prey on the hardworking foreign men especially. Luring them into depositing all their savings into their scam novel US bank… after that, they closed the accounts a... See more

Rated 1 out of 5 stars

The same issue happened with me closing an account due to a customer request, and then we will send a check, although the agreement gives an ACH option, but they say only a paper check. I... See more

Company replied

Rated 5 out of 5 stars

Novel Bank has customer support that helped me and answered any and every question I had. Really can’t give any criticism to their team. I would recommend Novel Bank as your primary for any e-commer... See more

Company replied

Rated 5 out of 5 stars

I've been using Novel for almost a year now and their service is quite exemplary. I had just had an issue with my phone where it was 100% completely useless but it would've been needed to unlock the 2... See more

Company replied

Company details

Written by the company

Banking for online businesses


Contact info

2.9

Average

TrustScore 3 out of 5

184 reviews

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Rated 5 out of 5 stars

Easy to Operate and Secure

I started using Novel this year and find it very secure and easy to operate. The Dashboard looks promising to me, my PayPal got connected easily, and adding checks to the Account is another best option that I can say. So far, it is going well for me.

21 April 2024
Unprompted review
Rated 5 out of 5 stars

Exceptional Financial Services!

I’ve been using TryNovel for managing my business finances, and I’m thoroughly impressed. Their services are quick, efficient, and reliable. The user-friendly dashboard makes everything easy to navigate, and their virtual cards have been a game-changer. I appreciate the seamless experience and the peace of mind that comes with it.
Keep up the great work, TryNovel! 👏

18 April 2024
Unprompted review
Rated 5 out of 5 stars

Recommended!

After hiring Novel for our business, our profits soared and our financial strategies became increased rapidly. They are quite reliable and solve all rhe financial queries within a short time. Recommended!

18 April 2024
Unprompted review
Rated 1 out of 5 stars

Invalid account closure

My account was deactivated without notice, I contacted novel support they said I requested to close the account and that's not true, I told them I didn't requested this action, no one helped n i was told they will sendva check. Thank God I never went all in because they would of shut me out of millions of dollars.

11 April 2023
Unprompted review
Rated 1 out of 5 stars

Fraudulent Bank

Scammed my money. I have been waiting since June 2023 for checks that I cannot receive. Over $30K and their only responses is that they have not received a response.

The customer service is poor and rude. I asked for my money and they responded that they don't need it because they have larger accounts than mine. That's just horrible yet, I still don't have my money

31 May 2023
Unprompted review
Rated 1 out of 5 stars

Just read this :

Just read this the last OCC news

Google: OCC blue ridge bank:

Cease and Desist Order against Blue Ridge Bank, N.A.

WASHINGTON—The Office of the Comptroller of the Currency (OCC) today released enforcement actions taken against national banks and federal savings associations (banks), and individuals currently and formerly affiliated with banks the OCC supervises.

The OCC uses enforcement actions against banks to require the board of directors and management to take timely actions to correct the deficient practices or violations identified. Actions taken against banks:

Cease and Desist Order against Blue Ridge Bank, N.A., Martinsville, Virginia, for unsafe or unsound practices, including those related to the Bank Secrecy Act (BSA)/anti-money laundering (AML), capital ratios, capital and strategic planning, liquidity risk management, and information technology controls. The deficiencies in the BSA/AML compliance program resulted in violations of law, rule, or regulation, and the bank also failed to correct previously reported BSA problems. (Docket No. AA-ENF-2023-68). The OCC also terminated the bank’s formal agreement dated August 29, 2022, which was superseded by the cease and desist order. (Docket No. AA-ENF-2024-13).

And also Google “Brian plum blue ridge bank”

14 May 2023
Unprompted review
Rated 1 out of 5 stars

This bank is not trustful

This bank is not trustful. they closed my account without any notice and it took about 6 months to get the money back from them. also extreme terrible customer service. they never ever answer your emails. I would recommend everyone to please avoid this "bank". (They are not a real bank either as they belong to Blue Ridge Bank, and when I called them, they also did not want to help me). So better avoid both of them!!!

14 May 2023
Unprompted review

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