TryGlamory Reviews 

183
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration after finding unexpected billing errors on their accounts for multiple orders they never intended to place. Reviewers explained that customer service representatives completely failed to respond to emails and phone calls when they asked for assistance. Some reviewers were not happy with the poor quality of the physical items they received, noting that products arrived damaged or leaked everywhere. Additionally, people struggled significantly when attempting to return unopened merchandise or navigate complicated return portals to successfully obtain refunds. Buyers also mentioned that delivery times were extremely slow and unreliable.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences, frequently reporting that they never... See more

Product

Users describe negative interactions with product quality and billing practices, expressing deep frustration... See more

Payment

Reviewers highlight deep frustration regarding billing issues, noting unexpected charges on their credit... See more

Response time

Customers consistently note negative experiences with response time, reporting that support teams fail to... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, experiencing prolonged unresponsiveness after... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more

Company replied

Rated 1 out of 5 stars

Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more

Company replied

Rated 1 out of 5 stars

I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.4

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I got the serums and the needles

I got the serums and the needles, but no applicators. I have no way of injecting this product without that. BE VERY CAREFUL...THIS IS A SCAM. i EVEN WONDER WHAT THE SOLUTION IS IN THE SERUM...PROBABLY WATER!

20 June 2024
Unprompted review
Rated 1 out of 5 stars

BEWARE this is a Scam

BEWARE this is a Scam! I would give a 0 if I could. Fraudulent company. I ordered 2 of their products. I never received them and the customer service number on their website has been disconnected.

17 June 2024
Unprompted review
Rated 1 out of 5 stars

Getting emails saying attempted…

Getting emails saying attempted delivery - I work from home! How come I cannot see the invisible person attempting to deliver to me. Thank goodness I used PayPal. I will be raising a refund today. Don't trust. Big scam!

10 June 2024
Unprompted review
Rated 1 out of 5 stars

$161.00 SCAM!!!

Ordered $161.00 of Tryglamiry product, keep gettin letters from company members Geno, John and others, sending emails pacifying me. TryGlamory says in the website that tracking information and # w we I’ll be sebo to the buyer immediately. LIES, to date 6!5/24, there is no package info o tracking # to date!!!📅

31 May 2024
Unprompted review
Rated 1 out of 5 stars

I ordered £160 worth of the micro…

I ordered £160 worth of the micro needling system, I received every except the device, I have emailed customer support & found them totally useless…… I have been going around in circles for MONTHS & keep getting the same replies, ‘on Oder’….’on its way’ ….. then ‘cannot deliver’ I have resent my address twice etc DO NOT ORDER FROM THIS DREADFUL, UNHELPFUL COMPANY. Furious to say the least

14 May 2024
Unprompted review
Rated 1 out of 5 stars

No money back guarantee

Website and ads say there is a money back guarantee. This only applies if the product is still sealed. Not sure how they can guarantee a product that you cannot try. Shipped from China. Does not work. Don’t waste your money.

3 April 2024
Unprompted review
Rated 1 out of 5 stars

Be very careful buying from this company

I bought this product thinking that they are located in the US. It got here from China. Wanting to return I was surprised to hear that I am supposed to return it to China. Everything is unopened and ready to ship back to them.
On their website, under returns, they have an address here in the US. I mentioned that to them and send a copy of their return rules. Have not heard anything from them.
Be very careful. More money down the Chinese drain.

13 March 2024
Unprompted review
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