TryGlamory Reviews 

183
•
TrustScore 1.5 out of 5

1.4

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Review summary

Created with AI, based on recent reviews

Looking at 41 reviews, most reviewers were let down by their experience overall. Consumers expressed deep frustration after finding unexpected billing errors on their accounts for multiple orders they never intended to place. Reviewers explained that customer service representatives completely failed to respond to emails and phone calls when they asked for assistance. Some reviewers were not happy with the poor quality of the physical items they received, noting that products arrived damaged or leaked everywhere. Additionally, people struggled significantly when attempting to return unopened merchandise or navigate complicated return portals to successfully obtain refunds. Buyers also mentioned that delivery times were extremely slow and unreliable.

What people talk about most

Order

Reviewers express deep disappointment regarding their order experiences, frequently reporting that they never... See more

Product

Users describe negative interactions with product quality and billing practices, expressing deep frustration... See more

Payment

Reviewers highlight deep frustration regarding billing issues, noting unexpected charges on their credit... See more

Response time

Customers consistently note negative experiences with response time, reporting that support teams fail to... See more

Customer service

Customers felt deep dissatisfaction regarding customer service, experiencing prolonged unresponsiveness after... See more

Reviews shaping this summary

Rated 1 out of 5 stars

This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more

Company replied

Rated 1 out of 5 stars

Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more

Company replied

Rated 1 out of 5 stars

If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more

Company replied

Rated 1 out of 5 stars

I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more

Company replied



Contact info

1.4

Bad

TrustScore 1.5 out of 5

183 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 week

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1.4

All reviews

(183)

42 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

I ordered $89 for this product

I ordered $89 for this product, which I never received. Their numbers don’t work, and I receive the same emails from them. I lost my money, put it on Facebook that nobody should order from this company. I thought I was the only one who went through this. I see I am not.

24 July 2024
Unprompted review
Rated 5 out of 5 stars

I definitely can write a positive…

I definitely can write a positive review on my product I just received from this company. I got all 6 viles and all the needling heads. Nothing was broken packaged very well. I’m so excited about trying this product out. Thank you TryGlamory. I will write another review after I complete the 6 viles. So excited 🙏🙏🙏🙏also excellent CUSTOMER SERVICE. They got back with me on any questions I had about shipping and product questions.

9 August 2024
Unprompted review
Rated 1 out of 5 stars

Is this s scam?

I to was putting my first order in, and some
How 4 different orders I was charged.That was on 8 days ago.
I have called 5 times and also emailed and
Nothing back. I never even got an
Account number Almost $400

27 July 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Hi fellow glamory users. I was making a repeat order of 6 bottles plus infusion device. Somehow two additional orders were placed...my phone has done this before with another product (I ended up with 4 orders of collagen powder instead of one). Edel returned a response to my email immediately assuring me of a refund. I want to say I have been scammed in the past and definitely appreciated Edel's response.
In addition I want to say I have used 3 bottles so far and already notice an improvement. That's why I was eager to reorder. I am 77 years old and resided in Florida for many years. I practically lived on the beach when I was younger. Glamory exceeded my expectations.
Nancy Brownlow

31 July 2024
Unprompted review
Rated 1 out of 5 stars

Warning Warning Warning

The customer service is awful. I tried contacting them days before they were dispatched to cancel my order multiple times. Nobody got back to me until after they were dispatched telling me that there was nothing they could do because they had been dispatched. The only advice they gave me, was to refuse delivery & once returned by the courier, I could have a refund. It's impossible to refuse delivery when they get posted through your door. Plus I would have no proof of this if it had been an option & they are too expensive to risk them going missing.

When they finally arrived, there was a product missing in both boxes, the most important item needed. The bottle you put the liquid into that you then attach the needle screw on lid to. And there is no instructions. As you all know, these products are very expensive, you would hope to receive good quality products & be treated better by the customer service team.

I can't comment on the products performance, as I haven't been able to use it.

24 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM

I ordered the product and by accident accepted another. I immediately tried to cancel the second but could not send an email and the telephone number is disconnected. They took $173.65 dollars from me... I am so upset. DO NOT BUY. TOTAL SCAM

12 July 2024
Unprompted review
Rated 1 out of 5 stars

People don't fall for scams on FB

People don't fall for scams on FB, Insta and YT do your research and dig deep before you buy anything. The scammers say that they're located in England or America but they aren't.
They are very clever at pulling you in to buy their useless products.
On X you get warned about the scamming adverts but on other SM sites they don't care if you get scammed.

13 July 2024
Unprompted review
Rated 1 out of 5 stars

Glamory vials opened and gross

The vials arrived opened and used no needles or container for the serum
Very gross and contaminated product
Tried to call phone number no answer and number disconnected
Sent 7 emails and filed a claim with PayPal to get money back
Very gross to me as a nurse getting a opened used product from this fake company

10 July 2024
Unprompted review
Rated 1 out of 5 stars

SCAM!!

So... where do I start.
Placed an order by mistake. Emailed within 24h period and no response.
Contacted via Instagram, Facebook, phone call. And no one responds, just scammed me out of 140GBP. Not happy at all, do not waste your time or money.

8 July 2024
Unprompted review
Rated 1 out of 5 stars

Answer the phones

Answer the phones. Dont charge an expedite fee and never send the order. I'm sad that is is not a reputable company. If it were you would be able to contact them
easily.
A call back would be greatly appreciated
405-760-5901
Carla Fenton

3 July 2024
Unprompted review
Rated 1 out of 5 stars

Be aware of this Scam

Same here, received the product and the needles but they don’t match !!!! There is no way to attach the needles to the serum bottle . Total scam ! Contacting my bank to get my money back

27 June 2024
Unprompted review
Rated 1 out of 5 stars

Not happy at all …

I ordered the serum pack at a special one off offer for £10.99 but on my bank statement they charged me £65.70. Be aware of what they offer you. Not happy at all and awaiting a refund or the whole thing canceling.

20 June 2024
Unprompted review

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