This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription lin... See more
Company replied
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Review summary
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What people talk about most
Reviews shaping this summary
Their website added items & charge my card for three orders, when I only order one item. I never received the products & they told me they refunded. Now they are charging again for three items I never... See more
Company replied
If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars... See more
Company replied
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send i... See more
Company replied
1.4
Bad
183 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Total regret without even trying it
I ordered it to try it but after reading reviews I felt I should not have bought it. I gave it 2 stars but it hardly deserves one. Several reasons, trying to get a hold of them is impossible. The shipment comes from China and all you get is updates , you have no idea where it is. I ordered it two weeks ago. I have tried to cancel by email. I don't want another order. I can't get a confirmation. And to think I haven't even tried the product. I will dispute every charge if one shows up and have copies of cancellation emails. As far I am concerned I don't even want it anymore. I will keep the first one if it ever gets delivered and that's it. Don't waste your money or your time here.
7 November 2026
Unprompted review
Reply from TryGlamory
Hello JMC,
Thank you for sharing your feedback. We’re sorry to hear about your experience and understand your concerns regarding the delivery updates and difficulty reaching our team.
We’d appreciate the opportunity to look into this personally and address your concerns, including your cancellation request, to ensure no further unwanted orders are generated.
Please email us at info@tryglamory.com with the subject line [Your Name_Trustpilot Priority] so our team can prioritize your case and assist you directly.
We appreciate the opportunity to make this right.
Best regards,
Regine
Updated 11/4 about shipment
Updated 11/4 about shipment
I order afternoon of 10/22. Yet there is no tracking details for the shipment. For delivery to arrive 6 to 10 business day there has to be a tracking of the shipment by now, 8 business day as of 11/1 . I emailed several times and no responses. Time to report fraud on them
All orders ship the same day if placed before 11 am (EST)
Delivery Time:
USA and Canada: 6-10 business days (Monday–Friday)
Australia, NZ & Oceania: 8-12 business days (Monday–Friday)
Europe & UK: 8-12 business days (Monday–Friday)
Latin America: 9-26 business days (Monday–Friday)
Other countries: 8-30 business days (Monday–Friday)
22 October 2026
Unprompted review
Reply from TryGlamory
Hello Hoa,
Thank you for sharing your feedback. We understand your concern about the delay in receiving your tracking information and the lack of updates regarding your shipment.
After checking your order, we're happy to confirm that your package was successfully delivered on November 5, 2026.
For clarification, orders placed before 11:00 AM EST are processed for same-day shipping, while orders placed after this cutoff are processed on the next business day. For deliveries within the USA and Canada, the estimated shipping time is 6–10 business days, excluding weekends.
We apologize for the delay in communication and appreciate your patience. We hope you have received your order safely and have the opportunity to enjoy your products.
Best regards,
Glamory Customer Support Team
I canceled the order and subscription 5…
I canceled the order and subscription 5 minutes after I placed the order. Two days later I received the email that it can't be canceled. When I placed the order it said 50% off but they charged me the full price. At the end I never received this order but they keep charging me. I had to call my credit card to block them from charging again
27 October 2026
Unprompted review
Reply from TryGlamory
Hello Yana,
Thank you for sharing your experience. We're sorry to hear about the concerns you've encountered with your order and subscription.
We understand how important it is to have clear pricing, timely updates, and a smooth cancellation process. We take these concerns seriously and would appreciate the opportunity to review your experience and address any outstanding issues.
Please reach out to our support team with your order details so we can look into this further and provide assistance.
Best regards,
TryGlamory
This company is a complete SCAM
This company is a complete SCAM. AVOID THIS COMPANY AND THEIR CLAIMS, DO NOT PURCHASE THEIR PRODUCTS - it is a complete fake.
16 October 2026
Unprompted review
Reply from TryGlamory
Hello Jay,
We're sorry to hear that you've come away with this impression. We take feedback like yours seriously and would appreciate the opportunity to better understand what happened.
At Glamory, we strive to provide quality products and reliable customer support. If you've experienced an issue with your order or product, we'd be happy to look into it and work toward a resolution.
Please reach out to our support team with your order details so we can personally review your concerns and assist you.
Best regards,
TryGlamory
I ordered the micro needling kit it…
I ordered the micro needling kit it came to 109.00 they sent a tracking email but any time I tried to see where package was it didn’t have details to track. So I emailed customer service because it had been a month they tried saying it was delivered but it had never been delivered. And then tried charging my card an additional two times. And now haven’t heard anything back from them.
12 October 2026
Unprompted review
Reply from TryGlamory
Hi Rose,
Thank you for sharing this, and we're very sorry about your experience. A package with no tracking details, a delivery status that doesn't match what you received, and extra charges on your card are all things we want to fix, and not hearing back from us made it worse.
We'd like to look into your order right away, including the additional charges and the missing package. Please email us at info@tryglamory.com with your order number and the name on the order and a subject "Trustpilot - Rose".
We'll review everything on our side and get back to you with a clear next step.
We appreciate your patience, and we're committed to making this right.
Sincerely,
TryGlamory
Never RECIEVED my ORDER
Never RECIEVED my ORDER! Send it back? I never got it? Can’t call company can’t track better return my 48.00 now
2 October 2026
Unprompted review
Reply from TryGlamory
Hello Bobbie,
We’re truly sorry to hear that you haven’t received your order. We’d like the opportunity to look into this and help resolve the issue as quickly as possible.
Kindly check your email's inbox with a subject "TrustPilot Priority" as we shared an update about your order.
We appreciate your patience and apologize for the inconvenience caused. We look forward to making this right for you.
Kind regards,
TryGlamory
Tryglamory return nightmare
I ordered their micromeedling system but after receiving it I realized their needles weren't hollow, so I decided to send it back. I filled out the return portal information, because you can't send it back without the RMA number which customer support is supposed to give you after filling out the form in their return portal. Isent pictures proving the product was unopened, unused and still sealed, along with the order number. It then went to a sorry we can't come to an immediate resolution page which told me to contact customer service. I did and was then sent another link to the portal page. I then filled it out again and the same result! This has been going on for 6 attempts, only to keep getting the run around! They take 2-3 days between each response, so it's apparent they are trying to run the 30 day return limit out! I contacted Paypal to get involved since I did everything they requested and it's currently under review! The fact you can't send it back without the RMA number is ridiculous!
10 September 2026
Unprompted review
Reply from TryGlamory
Hello Nikki,
We apologize for the frustration and inconvenience you’ve experienced with our return process. We understand how disappointing it is to make multiple attempts to submit a return request without receiving a resolution.
This is not the experience we want our customers to have, and we take your feedback regarding the return process and communication seriously. We would appreciate the opportunity to review your case and help resolve this matter as quickly as possible. Please email us your order number with the a subject line: "Trustpilot Resolution"
Best regards,
TryGlamory
Ghost customer service
Ordered a Microlift System and immediately noticed the shipping address was wrong. Have emailed multiple times to correct and have received no response from support. Can’t tell if the product has shipped and am most likely just out $108. Poor customer communications and feel like I’ve been scammed.
27 September 2026
Unprompted review
Reply from TryGlamory
Hi Matt,
We’re sorry to hear about the difficulty you experienced reaching our support team regarding your shipping address. We understand how important it is to have your order delivered to the correct address.
We’d like to look into your order and shipping status directly and help make sure this is properly addressed. Please email us with the subject "Priority- Trustpilot" so we can properly assist you.
Thank you!
Best regards,
TryGlamory
TryGlamory Gets a BIG FAT ZERO
I decided not to continue my subscription after I received the product, per their policy I reached out to TryGlamory via email after their 20-day wait period. They sent me an email with a link to their Subscription Portal so I could "manage" my subscription. The Portal didn't work. In the event the Portal didn't work, they included a 2nd link in the email to a Form which they asked me to fill out and submit, which I did. It didn't work. In the event the Portal and Form method didn't work, they asked me to email their customer service with my cancellation request, which I did--six times. No response. EVER! I called my bank to block any more subscription charges. If I can't trust their business practices, why am I trusting their product? It's not even FDA approved. I would give Zero for my experience if I could. Ladies and gentlemen: save your time and money... and a lot of trouble.
25 September 2026
Unprompted review
Reply from TryGlamory
Hi Jane,
Thank you for sharing your experience. We understand your concerns regarding the subscription cancellation process and the difficulty you experienced with the available cancellation options.
Our subscription can be canceled through the Subscription Portal, and we also provide a cancellation form and customer support as alternative options. We’re sorry to hear that you experienced difficulties with these options and that your emails did not receive the response you expected.
Regarding your comment about FDA approval, Glamory products are cosmetic products and are not marketed as FDA-approved medical devices or medications. Cosmetic products generally do not undergo the same FDA premarket approval process as drugs or medical devices.
We’d appreciate the opportunity to review your account and the cancellation requests you mentioned so we can verify the timeline and ensure the subscription status is properly addressed. Please contact us with a subject line "Trustpilot Priority" so our team can look into this further.
Best regards,
Gin
TryGlamory
If I could give it zero stars I would
If I could give it zero stars I would. This is a scam and a ripoff
3 September 2026
Unprompted review
Reply from TryGlamory
Hi Laura,
We’re sorry to hear that you feel this way. We take concerns like this seriously and would like the opportunity to look into what happened with your order and make sure you receive the appropriate assistance.
Please reach out to us with a. subject line "Trustpilot Priority", so we can review your account and help resolve your concerns.
Best regards,
Gin
TryGlamory
TryGlamory seems to be set up to scam…
TryGlamory seems to be set up to scam you. I ordered on the 23rd of August on a Sunday. Saw there was 2 charges. They lied about getting back to me by phone. I emailed them and they said they could not refund because it was already sent. Seems like they have canned responses. It is September 15th no refund. I disputed it through my payment origin. PayPal. Paypal was with me till Glamory sent them 2 tracking numbers, they sent it in one package. (International Fraud???) Paypal closed the disputes in favor of the Seller. As I said. They are set up to decieve.
23 August 2026
Unprompted review
Reply from TryGlamory
Hi Marion,
Thank you for sharing your feedback. We’re sorry to hear that your experience did not meet your expectations.
We’d like to clarify that seeing multiple tracking numbers does not necessarily mean that multiple packages were shipped, as tracking information can vary depending on the fulfillment and delivery process.
Our support team is always available to review order concerns, including questions about cancellations, refunds, and returns. Once an order has entered the shipping process, cancellation options may be limited, but our team can provide the appropriate next steps.
For privacy reasons, we’re unable to discuss specific order or payment details publicly. We’d be happy to review the situation directly and address any remaining concerns. Please email us at info@tryglamory.com with the subject line "Trustpilot Review- Marion"
Best regards,
TryGlamory Customer Care
If I could give 0 stars I would
If I could give 0 stars I would. I ordered one product and paid 72 dollars. I did not subscribe, and I made sure that I wasn't subscribed. Now, TryGlamory has tried to take an additional 72 dollars from my bank account 6 more times. DO NOT ORDER FROM THESE SCAM ARTISTS. Also, if TryGlamory responds to this, I have emailed every email you have to no avail. Please don't act like you are trying to fix this. I will be reporting to the BBB.
1 September 2026
Unprompted review
Reply from TryGlamory
Hi Marie,
We’re sorry to hear about your experience. We understand your concern regarding the additional attempted charges.
We’d like to clarify that we are reviewing your account and subscription history to determine exactly what occurred. We do take concerns regarding unwanted orders or charges seriously and want to make sure the account is properly addressed.
Can you please email us with a subject "Trustpilot Review" so that we can prioritize your concern.
Best regards,
TryGlamory Care
Don’t believe anything this company…
Don’t believe anything this company tells you, scammers, they rip you off
8 September 2026
Unprompted review
Reply from TryGlamory
Hi Ineke,
We’re sorry to hear that you feel this way. We take concerns about orders and customer experiences seriously and would appreciate the opportunity to look into what happened.
Please reach out to our support team with the subject "Trustpilot Review" we can review your account and work toward resolving your concerns.
Best regards,
TryGlamory Customer Care
I waz about to push the purchase button…
I waz about to push the purchase button with my finger telling to wait/hold up...go look this up! I did. Multiple places including youtube. Im so glad I my internal finger vibes saved me from a bif ole rip off! I cannot say it doesnt work but I feel the need ti TRY to warn others who dont research first. Been scammed too many times.
29 August 2026
Unprompted review
Reply from TryGlamory
Hi Jennifer,
Thank you for taking the time to share your thoughts. We completely understand wanting to do your research before making a purchase, especially if you’ve had bad experiences with other companies in the past.
We’re sorry to hear that your research left you feeling this way about Glamory. We always encourage customers to look into a product, read reviews, and make the decision that feels right for them.
While we respect your decision not to purchase, we’d also be happy to answer any specific questions you may have about our products, ingredients, how the Micro Infusion system works, or our policies. We believe customers deserve clear and honest information before making a purchase.
Please email us at info@try-glamory.com so we can assist you further with a subject your name - Trustpilot Resolution.
Thank you again for sharing your concerns, and we wish you all the best.
Best regards,
Regine
Glamory doesn’t work, and impossible to cancel or return
The company claims I bought a subscription, which I did not. Their U.S. phone number listed is not a working number. The product, which ships from China, does not work and I can’t get a refund
22 July 2026
Unprompted review
Reply from TryGlamory
Hi KC,
We’re sorry to hear about your experience. We understand your concerns regarding the subscription and refund. We’d be happy to look into your order and account details to help clarify what happened and address any outstanding concerns.
Please email us at info@try-glamory.com so we can assist you further with a subject your name - Trustpilot Resolution.
Thank you again for sharing your concerns, and we wish you all the best.
Best regards,
Regine
TryGlamory.com showed up
TryGlamory.com showed up on my computer. They were promoting the Microlift System box in a plastic envelope which was left on my front porch. I did not use any of the TryGlamory products because I knew the product was not what I needed or wanted.
I want you to return the full $114.48 immediately!
The plastic envelope showed it was From: Shenzhen Quianhal Wanb, Express Supply Chain,LTD,
2452 Gillingham circle, Thousand oaks, CA 91362 US
Tracking #:4C005349916US Weight: 0,182 KGS
Customer: 40 Reference# WNBAA0486802133YQ JFK uniuni DCA-5 016
Please keep me updated regarding this return!!
3 August 2026
Unprompted review
Reply from TryGlamory
Hi Bonnie,
Thank you for sharing your feedback. We understand that you did not intend to keep the products and would like to have the matter resolved.
We'd be happy to assist you with the return process. Please reach out to our support team with your order number or the email address associated with the purchase, and we can provide the appropriate return instructions.
Once the return is received and processed, we'll be able to assist with the applicable refund.
Thank you for giving us the opportunity to assist you.
Kind regards,
Glamory Support
This company Does Not Exist
Early Monday Morning there were 4 charges from tryglamorly.com to my bank. The only way to contact them is through email or chat- they respond by saying someone will get back to you shortly, but no one ever does.
I've noticed that the response letters from try Glamorly.com are the exact same answer - verbatim - EVERY TIME. They say that it doesn't meet the standard that they intend to provide, but this is EXACTLY what they intend to do. TrustPilot has shut them down because there is no way to reach them, their 'responses' are fraudulent and there is no building, company, phone number registered in the US. They are located in China and staffed by lying idiots.
Kathie R.
20 July 2026
Unprompted review
Reply from TryGlamory
Hello Kathie,
Thank you for taking the time to share your feedback. We're sorry to hear that your experience has left you feeling this way.
We take reports of multiple charges very seriously and would like the opportunity to investigate what occurred. Without reviewing your account, we can't determine whether the transactions were completed charges, duplicate orders, or temporary bank authorizations.
We also apologize if our responses felt impersonal. While we do use templates to ensure customers receive consistent and accurate information, every case is individually reviewed by a member of our support team. We understand how important timely and personalized communication is, and we're always working to improve.
If your concern has not yet been resolved, please reply to your existing support email or contact us at info@tryglamory.com with your order number so we can review your account and assist you further.
We appreciate your feedback and the opportunity to address your concerns.
Kind regards,
Glamory Support Team
This is a scam
This is a scam. If I could give zero stars I would. I’ve asked repeatedly to cancel and I get an automated response that i need to check my subscription in my account. However, the subscription link doesn’t work. I’ve been in a loop for a month trying to cancel and NOT have anything automatically charged. This is starting to feel fraudulent. DO NOT PURCHASE! You will never be able to get resolution.
21 July 2026
Unprompted review
Reply from TryGlamory
Hello Our Valued Customer,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your cancellation request wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Refund Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Best regards,
TryGlamory
I haven’t even received my first order…
I haven’t even received my first order and have asked to cancel numerous times. Order is not trackable coming from China! They have now sent a second order! I just want to cancel everything! Not interested in it at all at this point! Their customer service sucks! Beware!
20 July 2026
Unprompted review
Reply from TryGlamory
Hi Terry,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your cancellation request wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Refund Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Best regards,
TryGlamory
No ability to cancel subscription that I did not sign up for
This company says you can manage your subscription, but when you login to get to the page to cancel, it says there is no email with that email address, but they seem to get the notices of what is headed your way in delivery. No way to reach them by phone so disputed credit card is option but that does not reap any benefit. Frustrated and needing to cancel!
4 May 2026
Unprompted review
Reply from TryGlamory
Hi Mabel,
We're truly sorry to hear about your experience, this is absolutely not the level of service we aim to deliver. It sounds like your concern wasn't handled properly, and we'd love to fix that immediately.
Could you please email our Resolution Team at info@tryglamory.com with the subject line "Trustpilot Review – Priority"?
I will personally review your order today and make sure this is resolved within 24 hours.
Sincerely,
TryGlamory
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