The Penthouse By Trotters Reviews 

Very helpful, very friendly,

A great experience from start to finish dealing with the guys at Trotters, a huge inventory of impressive pieces and they helped us find the exact watch my girlfriend was after! We were able to trade in some old gold jewellery too and they took care of all of it with great communication throughout. Highly recommended.

Top service
Top staff

Great customer service and reliable, fast delivery

I found the knowledge, friendliness and the "non pushy" sales manner of the staff all excellent. I can highly recommend them.

I’d like to thank Judd at Trotters for all his help today, his professionalism and for his advice. If you are looking to purchase a second hand watch look no further than Trotters! The level of after sales care is second to none.

Easy to deal with, honest and received the watch the next day.

Very helpful , friendly , reasonably priced

This is the second time we have made a purchase at Trotters. Everybody is so friendly and extremely knowledgeable and non-pushy! We came away with a lovely Rolex

Brought my first Rolex from Trotters, 31mm DateJust. Incredible absolutely incredible! The team were very helpful. I will only use Trotters going forward and would recommend to all. Thank you Trotters Team for a beautiful purchase.

I had such a fantastic experience at Trotters Jewellers and felt compelled to leave a review. I can be quite fussy when it comes to jewellery – I tend to take forever to make a decision – but the team were incredibly patient, attentive, and genuinely helpful throughout the entire process. Nothing ever felt like too much trouble.

What stood out to me most was how comfortable they made me feel. As a woman, walking into a jeweller on your own can sometimes feel a little daunting, but from the moment I arrived I was made to feel completely at ease. The staff were welcoming, respectful, and never once made me feel pressured or rushed.

They listened carefully to what I wanted, showed me a range of options, and were happy to go through every little detail with me until I was completely confident in my choice. Their knowledge and professionalism really shone through, but it was their warmth and patience that made the experience so enjoyable.

It’s rare to find service that feels this personal and genuine. I left feeling absolutely delighted, not just with my purchase but with the whole experience. I would highly recommend Trotters Jewellers to anyone looking for beautiful jewellery and truly exceptional customer service.

Halil and his team were such great assistance. Very professional courteous service. Would definitely recommend Trotters..
Over the moon with my new jewellery.
Special mention for Matthew..

Great experience, great products, great staff, great prices, Great Wall of china! 🇨🇳

Really friendly and knowledgeable . Sourced the watch I wanted and was exactly as described. Really pleased and would definitely recommend.

Very good service.. recommended

Just want to say a great response from them when contacted them about Watch sent photos and video straightaway ! purchase watch with them sent the next day to my door before 1 pm. Absolutely recommend them will be returning and telling all my friends.could not highly recommend them enough.

I recently had the absolute pleasure of purchasing my Rolex from Trotters Jewellers, and I couldn’t be happier with the entire experience. From the moment I walked in, the service was nothing short of exceptional. The team made the whole process enjoyable, relaxed, and were super friendly. A huge shout out to H for his outstanding service. He was knowledgeable, professional, and incredibly attentive throughout. He took the time to answer all my questions, guided me through the options without any pressure, and made sure I felt completely confident in my purchase. Thank you to everyone at Trotters Jewellers for such an amazing experience. I wouldn’t hesitate to recommend you to anyone looking for first-class service and a luxury timepiece.

My experience at Trotters Penthouse was truly excellent. From the moment I arrived, I was made to feel incredibly welcome.

H was attentive, knowledgeable and genuinely helpful, taking the time to answer all of my questions and patiently guiding me through different models and styles. He offered thoughtful advice and expertise without ever making me feel pressured to make a decision - I felt completely at ease to take my time, and the entire team went above and beyond to ensure a seamless and enjoyable experience.

I would absolutely recommend Trotters to anyone looking for exceptional service - keep up the great work!

Top service!! Great communication and a very fair price!