The ad on your site made it look like it was the front and back wheel so when I brought the halo sas wheel I thought it was wheels? That’s the only down side and the slow delivery it took a lot longer... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I would review, as you keep reminding me, but rhe tyres have not arrived and there is no tracking Update, Triton have issued a refund as unable to track my item, so very good customercservice
Great price quick delivery would have been 5* but I sent a question by email and never received a reply I had to search online elsewhere for the answer but will be using them again
Seriously impressed with the sales, delivery and post-delivery care from the lovely team at Triton. I ordered a Ridley Grifn A gravel bike on the evening of the 27th Jan and was delivered by Triton's... See more
Company details
Contact info
4 Prospect Business Park, IG10 3TR, LOUGHTON, United Kingdom
- 0208 508 0682
- tritoncycles.co.uk
4.1
Great
6K reviews
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
This was a international purchase and…
This was a international purchase and it arrived in standard us mailing time and I saved over 50%! Thanks
16 December 2025
Great service
Great service. The bike was perfect and they matched the lowest price in the market!
24 December 2025
Unprompted review
Great price and good packaging
Great price and good packaging. Very pleased. Thanks.
15 December 2025
Great service
Great service. Very quick delivery. Will definitely use again in the future!
1 December 2025
I received an unusable product
I received an unusable product. The thru axel sent to me looks to be so stripped that I can’t fit the Allen key into the primary side and I won’t be able to use it to secure my front wheel . I contacting customer service asking if there was anything we can do about this and haven’t heard back ? I spent a lot of money on the shipping of this product and I am disappointed to have received something that isn’t usable. It should of never been sent or sold
28 November 2025
Cycle on past
I placed an order on 13/11/25 for 2 items. I received an email on the same day saying the order was dispatched. My credit card was debited. All seemed excellent.
On 19/11/25 I noticed I had a partial refund, and I emailed Triton to ask why. They replied saying they only had one item in stock. As I need 2 items, I replied with a few questions which Triton have chosen not to answer (ignorant, rude, unprofessional…). They have since taken back the refund and I haven’t received anything.
I would avoid Triton because:
Their website doesn’t reflect what they have in stock
They won’t notify you if your order can’t be fulfilled
You’re not given the option to cancel an order if they can only partially fulfil it (meaning you’ve got to pay postage twice (once to Triton and once elsewhere)
They don’t reply to emails
13 November 2025
Unprompted review
Great Price
Great Price, Quick Delivery and Excellent Customer Service. Couldn't have asked for more. Was kept informed of my order all the way through and a follow up email to make sure that everything was ok. Will use again. Thank you.
13 November 2025
Nearly 2 weeks uk delivery for the wrong part
It took thirteen days for an in stock part to arrive. I was very disappointed to learn it took them six days to post it as well. Even worse, thanks to insufficient information on their website, the part was wrong. Communication was consistently terrible. They did refund the item once I'd returned it, but not the cost of the postage back to them, after their error. No apology, or even acknowledgement of their mistake. What an absolute joke.
17 November 2025
Unprompted review
Seem to advertise a lot that they don’t…
Seem to advertise a lot that they don’t have. This is the 3rd time they cancelled my order after I ordered it because they don’t infact have it.
4 November 2025
Super fast delivery.
29 October 2025
Good retailer
Bought a few things from them. Orders are always rapid and pricing is competitive
20 October 2025
Incredibly Helpful
Cara at Triton Cycles is incredibly helpful, and I would totally recommend Triton Cycles to anyone/everyone. The fact that they so often also have the best prices is a bonus ✨🚲
23 October 2025
Unprompted review
Excellent service and a cheaper price…
Excellent service and a cheaper price than anywhere else
17 October 2025
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.