Trendia Reviews 

3,051
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Looking at 60 reviews, most reviewers were somewhat happy with their experience overall. Many customers appreciate the variety and range of products, finding them to be of good quality, well-stitched, and true to size, often exceeding expectations for the price. Reviewers frequently praise the craftsmanship, colors, and packaging, noting that items often look exactly as pictured online. The ordering process is generally simple, and many have had positive interactions with customer service, especially when needing to make changes to orders. However, some people were dissatisfied with the product quality, reporting issues such as poor materials, incorrect colors compared to website images, and items arriving damaged or not as described. There are also significant complaints about customer service, with some reviewers experiencing unhelpful responses, difficulties with returns, and long wait times for assistance. Delivery issues, including delayed or unreceived orders and mislabeled shipments, have also been noted by a portion of customers.

What people talk about most

Product

Customers had ambiguous experiences with product quality and descriptions, with many expressing... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality fabric, stitching, and... See more

Order

People report ambiguous experiences with order, with many expressing significant dissatisfaction. Customers... See more

Customer service

Reviewers highlight negative aspects of customer service, with many expressing disappointment and... See more

Price

Reviewers mention ambiguous feedback about price, with some customers expressing delight at the affordability... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had an issue with receiving the wrong size and was frustrated with the return process. However, after posting my review, the manager reached out to me promptly and offered a refund for the... See more

Rated 1 out of 5 stars

Terrible quality. They did fall and beading, was totally off, with threads everywhere. I complained, via email, received a response from Arti Singh, Trendia Customer Support saying it was acceptable... See more

Rated 1 out of 5 stars

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never... See more


Company details

  1. Clothing Store
  2. Beauty Products Wholesaler
  3. Jewelry Store

Written by the company

We take pride in providing goods made in different parts of India with affection to reach customers across the globe. We have proven our ability in Indian Clothing, Fashion Jewelry, and Accessories at affordable prices. We are now paving our path in Home Décor, Food and Health Supplements based on the demand. We thank every one that is part of our journey. Count on us for Kurta Sets, Sarees, Lehengas, Fashion Jewelry, Indian Sweets like Pulla Reddy, Dado's, Sri Krishna, etc.,. along with mouth watering chitale bakarwadi, A1 chips etc.,. You desire something not on the site currently, we go extra mile for you. Just contact us.


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

How this company uses Trustpilot

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2.8

All reviews

(3,051)

58 reviews in the last 12 months

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Rated 1 out of 5 stars

Ordered a necklace set 2 months ago

Ordered a necklace set 2 months ago. The wedding has passed. Still waiting for the damn thing. A pigeon must be bringing it and is probably over the Atlantic Ocean right now. Better yet, a pigeon must be wearing my necklace and flying around named the “Bollywood Chirya “. This company is horrible, pretty fake for all I know. The positive reviews are them, and the negative ones are the actual customers.

If it’s too good to be true , it probably is. Stay away. BUT if you have a wedding to go to in 2 years, you should order now.

Sala Kuthas!!!

14 September 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience

Worst experience. Firstly package was delivered after 5 weeks of ordering secondly was delivered in an opened state and when checked 2 items were missing. Upon contacting support they are not agreeing to a refund unless there is a proper unboxing video. I have tried to explain the unboxing has been done and the clothes are all in place. I had really liked the collection and designs from trendia but not sure if I will be purchasing again

6 November 2023
Unprompted review
Rated 1 out of 5 stars

Never Ever buy any products from…

Never Ever buy any products from Trendia

It’s been years am doing online shopping. But my experience with Trendia was pathetic. I ordered 3 Kurtas from Trendia and it took 45+ Days for them to Deliver. When I received the product, I checked all… and it was unprofessionally stitched, ….. and all Kurtas were looking bad. Wasn’t good enough to wear it outside I front of people. When I reached out to the customer care, feedback which I received from the Agent was shocking…. They said… they are not responsible for the quality and they can’t refund for the product due to quality issues. Trendia never guarantees on quality. Please don’t buy products from them.

20 October 2023
Unprompted review
Rated 1 out of 5 stars

Stay far away from this. Horrible quality and Horrible customer service

i have purchased in the past and the only thing appreciated was the low cost of shipping. However this year has been a complete dud. I ordered two different set of orders one for myself and the other for my husband. Neither of them arrived until this week few days back. On top of that quality is absolutely ridiculous, in the pics it looks like some work on the outfits, but its very poor thin fabric ( not linen, cheaply made) print on it. The kurtas for my husband didnt fit him although its regular size and we had been careful about size chart. They said for poor fabric we cant return. Yesterday I emailed to return my husbands kurta, they are asking me to send them pics with measuring tape of body measurements and the kurta measurements and I have to return at my own cost if there was something wrong w the sizes. really are you in the retail world ??? who has this kinda shoddy return polocies... never again... Such a rip off... I would rather buy from Indian silk house or adachikan for nice cotton/ silk outfits. Shame on you Trendia.co.in

5 October 2023
Unprompted review
Rated 1 out of 5 stars

Worst service. Do not deserve business in USA

My order was delayed for some unknown reasons and people from trendia didn't even care to inform me that it's gonna take more than usual for delivery. Even after 15 days of my order, they don't have any tracking details or a confirmed date of delivery. I ordered this dress for an event and now I ended up wearing one of my older dresses as I was left with no time to buy another dress due to lack of communication from the no existent customer service they have. Most unreliable business with Worst service ever.

1 November 2023
Unprompted review
Rated 1 out of 5 stars

Forever wait to receive the item

Forever wait to receive the item. You will never get an email about tracking number but they will send marketing emails everyday. They say 12/15 days but my product has barely started moving in India after 20 days. Who knows when I will review in the US. Very dissatisfied

31 October 2023
Unprompted review
Rated 1 out of 5 stars

I ordered 6 kurtis and received only 5

I ordered 6 kurtis and received only 5, when contacted the customer service, they asking for unboxing vedeo, I was unaware that there will be missing item, so no vedeo was taken , very poor customer service

23 October 2023
Unprompted review
Rated 1 out of 5 stars

Size say US 2xl but never match it

Size say US 2xl but never match it, fits to the large or medium to US size.

Shipping 2 months and size also does not match.. smart customer never buy from here. Totally thug website show something sell something else.I wish I can give -star..

25 October 2023
Unprompted review
Rated 1 out of 5 stars

Delivery experience was very bad

US delivery experience was very bad. I placed the order with paying additional for expedited and the order arrived after 4 weeks. The support team's response was horrible and they said expedited means 'As mentioned on our website we take a minimum of 7-10 business days to deliver the product.' ! That was the derivation of expedited according to them. The quality is NOT worth for the price.

As per the site
For USA :
Standard Delivery Timeline 12-15 Business Days
Expedited Delivery Timeline 7-10 Business Days

18 September 2023
Unprompted review
Rated 1 out of 5 stars

Even after 6 weeks from the date I…

Even after 6 weeks from the date I placed an order I havent got any order update.Happened thrice.
When I reached them they said some items are pending from vendor so we will reimburse you.Same experience twice.

8 October 2023
Unprompted review
Rated 1 out of 5 stars

Dirty product sent

The items purchased can with dirt marks on and having contact led the company they came back with the usual no refunds policy. Product quality is poor and cheap fabric used. Will not be using this site and again and do not recommend either.

2 October 2023
Unprompted review
Rated 1 out of 5 stars

Where is my order?!

Where is my order?!! I ordered on Sep 6th and there’s no news of it? Calls to the given number is always unanswered! Is this a scam?at least answer the call and tell the date of delivery so we know. Disappointing

22 September 2023
Unprompted review
Rated 1 out of 5 stars

Poor communication

Items were ordered on the 30th of August. It has been 17 days - 2 days over the 12-15 days standard shipping period. Any communication results in a response saying that the items from the vendor will arrive in 2 days, and then will be shipped. Online chat is flaky at best. I got a response in 6 minutes or less once. Today, I am still waiting 42 minutes for a response.
This website is unable to handle demand. They are also unable to communicate with the customer.

Update: 09/22
A whole 3 weeks after my order, I was informed that none of the items I ordered are available. I am awaiting a refund of my money - hopefully ASAP.
This whole experience has been disappointing. This was going to be my first order on this site. There will now no longer be any orders from me on trendia.

16 September 2023
Unprompted review
Rated 1 out of 5 stars

Worst!!Don’t waste your hard earned…

Worst!!Don’t waste your hard earned money on these scammers! The worst service ever! I placed an order three weeks ago and am still waiting for it to arrive.
Been Following up with their representatives almost every other day.
Every single time, they give the same lame excuse that they have escalated the issue to their team and that my order will be shipped in 24-48 hours.
And to date, it hasn't! It's a scam! Stay away from their website and app.

15 September 2023
Unprompted review
Rated 1 out of 5 stars

Scammers!!

Scammers!!

They charge for shipping 12 to 15 days and I am close to 20 and not even tracking provided. Super rude online agent. I am not even sure if I will be receiving this product and if I receive it then I am sure it is going to be the worst quality. These guys are just online brokers who buy it for cheaper and sell it to make profit. I asked for cancellation and they wouldn't do that either and said one of the product has arrived and they will ship, yet nothing.

14 September 2023
Unprompted review

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