Trendia Reviews 

3,051
TrustScore 3 out of 5

2.8

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Review summary

Created with AI, based on recent reviews

Considering 59 reviews, most reviewers had an average experience overall. Many customers appreciate the product quality, fit, and appearance, often finding items beautifully stitched and true to online images. Reviewers frequently highlight the impressive selection, variety, and reasonable pricing of products available. However, a significant number of people were dissatisfied with customer service, citing unresponsiveness, difficulties with returns, and issues securing refunds. Customers also frequently reported receiving products that did not match website descriptions, had poor material quality, or incorrect sizing. Concerns about orders not arriving or being mislabeled were also noted by some.

What people talk about most

Product

Users describe ambiguous interactions with product, with many customers expressing significant... See more

Quality

Consumers find quality to be ambiguous, with some reviewers praising the good quality fabric, stitching, and... See more

Order

Reviewers mention ambiguous feedback about order experiences, with many expressing significant... See more

Customer service

Customers consistently note negative experiences with customer service, often describing it as unhelpful and... See more

Price

Reviewers highlight ambiguous aspects of price, with some customers praising the reasonable prices and good... See more

Reviews shaping this summary

Rated 4 out of 5 stars

I initially had an issue with receiving the wrong size and was frustrated with the return process. However, after posting my review, the manager reached out to me promptly and offered a refund for the... See more

Rated 1 out of 5 stars

Terrible quality. They did fall and beading, was totally off, with threads everywhere. I complained, via email, received a response from Arti Singh, Trendia Customer Support saying it was acceptable... See more

Rated 1 out of 5 stars

Substandard quality. Extremely poor customer service. Return policy only on paper but no actual returns! Poor sizing. Would never order from this company again! Please be careful as you would never... See more

Rated 1 out of 5 stars

First they did not move on shipping my order until I requested a refund through PayPal. I had ordered 2 items ( different price). They shipped the lower priced product 2 times and purposefully mislabe... See more


Company details

  1. Clothing Store
  2. Beauty Products Wholesaler
  3. Jewelry Store

Written by the company

We take pride in providing goods made in different parts of India with affection to reach customers across the globe. We have proven our ability in Indian Clothing, Fashion Jewelry, and Accessories at affordable prices. We are now paving our path in Home Décor, Food and Health Supplements based on the demand. We thank every one that is part of our journey. Count on us for Kurta Sets, Sarees, Lehengas, Fashion Jewelry, Indian Sweets like Pulla Reddy, Dado's, Sri Krishna, etc.,. along with mouth watering chitale bakarwadi, A1 chips etc.,. You desire something not on the site currently, we go extra mile for you. Just contact us.


Contact info

2.8

Average

TrustScore 3 out of 5

3K reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.8

All reviews

(3,051)

58 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

Worst!!

Ordered a week ago and shipping confirmation is still not available. This is absolute BS. I asked what is the cancelation policy and I am being told one of the two products has arrived for shipping I stead of canceling the order. They seem to be a 3rd party broker trying to make money.

5 September 2023
Unprompted review
Rated 2 out of 5 stars

Very poor quality

I ordered a lehenga and a kurta set. The lehenga was not great quality but okay. The color was almost like the picture and the design was also close. However, the kurta set was absolute crap. The material was so cheap and the fit was horrible. It was nothing like the picture. I would say both the lehenga and the kurta were not very professionally made, the stitching and the finishing were poor. The lehenga also had a very cheap lining. Overall the kurta set was a total scam and the lehenga was not that bad but not worth the price.

25 August 2023
Unprompted review
Rated 1 out of 5 stars

Worst experience

If possible, I’d give a 0 rating. Worst experience. I was craving some milk sweets and placed an order through website. Be mindful while placing the order they won’t show the shipping time before making the payment. It had been more than 2 weeks now and items haven’t arrived. To make things worse app shows the items are delivered, but they are not. Moreover even if they get delivered they will go to my trash can since they must have been spoiled by now. Such a waste of time and money.

25 August 2023
Unprompted review
Rated 1 out of 5 stars

Worse customer service

Worse customer service. Becareful about this company. I ordered 2 dress.. same size. One of them they sent me wrong size. I contact them rite away...but they are making it so hard on me. Their live chat is a joke. They disappear on you and never response back. They ask me to send the pic of the dress the one was wrong size..I did. Then they sent another email to take the pic with the measurements and then send the pic...I did. No response ..I called them few times then the customer service response back the pic I sent with measurements that's are not clear enough.. they need another pic. I sent another pic..called them again after send the pic...again no response. They are not sending me any shipping lebel..and making it so hard to return. They said their customer service is 24/7..but you call them they never answer...they never call back. This company is a scam...all they need is your money. Don't get stuck with them. Will never ever buy or recommend this company to anyone

21 August 2023
Unprompted review
Rated 1 out of 5 stars

Better Stay Away

Ok, so this is a very shady merchant.

They eventually shipped my products 45 days after the order was placed but it needed an intervention from PayPal to get them to ship the order.
They shipped only AFTER a claim was filed and still would not respond until the last minute when PayPal would block their payment.

I made several calls in the meantime and no one answered. The customer service number is fake. And then they have the audacity to respond back saying they have "24/7 customer service and call back for missed calls"

The quality of the clothes is modest, to say the least. Nothing to drool over.

With so many options available, there is no reason to waste your time and money here. In case you still wish to take the risk, please use PayPal so at least there is some buyer protection, and remember to file a claim in a timely manner.
Even Paypal handles the claims in a manner that is very time sensitive and if you don't act fast, you will neither get your products delivered nor Paypal can help you.

31 July 2023
Rated 1 out of 5 stars

Totally different from the photos

I ordered 2 same dresses for me and my sister and today I got them. I was sooooooooo happy to have them quick and opened one dress to see it. OMG!!!! Its not in the same quality and the beauty same as the photos in your website. To be honest, I didn't want to open the second dress because I lost my interest with them and I was down. When I got it and went in front of the mirror, its not the same shape and the look. Im very disappointed and I do really need to send them back to you. Please help me to send them to you immediately and refund the money. Thanks 😊

12 August 2023
Unprompted review
Rated 1 out of 5 stars

Not a worthy site.

Its been 22 days i placed my order. After so many loops of mails i am only be given assurance that i will receive my order even though i ended up paying twice for the same order as the function already done and i had to buy it from different source. Now i am struggling cancel the order to get my money back. Not at all trustworthy site to depend on.

7 August 2023
Unprompted review
Rated 2 out of 5 stars

Disappointed with wait time

I ordered outfit on July 22 and was shipped August 4 . That is a long time . Will arrive here on Aug 10 . Seems to be a longer ship time compared to my last order . Customer service and shipping should be consistent .

5 August 2023
Rated 2 out of 5 stars

I ordered according to the approximate…

I ordered according to the approximate delivery time plus a few days. 30+ later, the items have still not arrived.
We had to go out and purchase outfits from here for
the functions. Delivery status needs to change on orders so others know to order early.

4 August 2023
Rated 1 out of 5 stars

It’s been more than 5 days and I…

It’s been more than 5 days and I haven’t heard anything.

1 August 2023
Trendia logo

Reply from Trendia

Hello Alina, We have shipped your order on July 31st from India and a confirmation email with tracking has been sent to your email. Your order is in transit and it will reach our US warehouse soon and will be delivered to you through USPS. Please be assured that the order will be delivered to you soon.

Rated 5 out of 5 stars

Good service

3 August 2023
Trendia logo

Reply from Trendia

Hello Ehtesham, Thank you for taking time and sharing your feedback with us. We look forward to your next visit.

Rated 5 out of 5 stars

Delivered product as promised

Delivered product as promised
Very happy with their service

31 July 2023
Trendia logo

Reply from Trendia

Hello Saifullah, Thank you for taking time and sharing your feedback with us. Your review means a lot to us and helps us to grow. We look forward to your next visit. Thank You.

Rated 1 out of 5 stars
Trendia logo

Reply from Trendia

Hello Zohra, We have checked your chat conversations that you had with our customer support agents and see that they have assisted you properly answering all the questions. Please understand only one coupon code can be applied to an order. The automated product discounts can only be combined with other product discounts if the products are in the order. If you still have any further questions. Please feel free to reach us at +1 312-392-0189.

Rated 5 out of 5 stars

The Home away from home hen I received my order…

The first time when I received my order from Trendia, every thing was perfect, not anything wrong, I was so over the moon that I naturally put in my second order. I hate to admit this, but every thing was wrong this time, from the size to the dress quantity and even the jewelry. But I am taking this as a good omen, after every storm comes a rainbow. I’m not giving Trendia up, I am still going to keep on ordering from them, for they do have the best designs and styles and their prices are reasonable. And the best part is I’m getting to wear the lates Indian outfits being so far away from home.

23 July 2023
Trendia logo

Reply from Trendia

Hello Anita, Thank you for your kind words! We’re so happy to have you as a customer, and we’ll continue to work hard to give you the best possible experience. Regarding the issue with the products, please write to us at info@trendia.co with the issue in detail. Thank You.

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