Travis Scott Reviews 

wrote wrong shipping address on my parcel and they just pin responsibility on the courier and not themselves who made the error it's ridiculous. take 4 months to send my parcel with a "ships in 2-4 weeks" I wouldn't have bought otherwise and they still managed to get it wrong

If I could give Travis Scott Merch zero stars, it would be too many! I’ve ordered 3 item's from Travis Scott. First was a Cactus Jack T-shirt, second was a sweatshirt from his college collaboration with Clemson. Both orders were fine. This time I ordered a $119.00 AstroWorld sweatshirt and it wasn’t worth the plastic it came in! The material is cheap polyester. There are no tags on the inside other than a size sewn crooked. I have emailed support 3 times with no response. I’ve called the phone number for customer service and no ever answers.

Still have not received soccer jersey I ordered and it has been more than the 4-6 weeks that was stated on my receipt. Sent the company and email and only got an automated response. Still waiting and out over $100. Do not recommend. Sure hope I get it before Christmas but at this point not sure it will ever come.

I ordered my hat last drop on May 9th and still have yet to receive it. I have sent emails and I cannot get an answer as to when they're going to ship. At this point I feel like this is all a scam and I got robbed by a crappy company and Travis Scott

It's a SCAM website. Stay away from anything that says Travis Scott or CACTUS JACK.

For the last 8 months I've been receiving email notifications about a purchase from this website, which I haven't made. Their customer support ignores this but my email and possibly other credentials are being used on their website.

When I pressed pay up on the website the site told me that my credit card information was wrong. I tried rewriting it and pressed pay up again and for the second time it was wrong. Later on I found out the money still went off. I tried contacting the support but it felt like I was getting answers with AI. They gave me the same answer 2 times and they weren’t helpful and at one point they just stop mailing me.

Item was supposed to ship over a month ago. Still hasn’t shipped, horrible service with vague responses and won’t just cancel/refund order. Then bc I emailed multiple times looking for resolution they sent me an email saying item shipped and provided tracking number. 1 week later and item still hasn’t shipped, just shows that shipping label created.

Worst company to order from. I had ordered a shirt in May it’s now July and I haven’t received any information when I will get my order in. 2 months of waiting for a shirt is ridiculous. Please be aware before ordering anything from this website.

Trash brand that sends spam emails to random email adresses.

I ordered a vinyl on 8/5/23 and I’m STILL waiting on a tracking number. No update whatsoever. All I’ve received are bogus emails from customer service talking about delays. Delays for 6 months! Insane and just absolutely ridiculous.

Terrible company, terrible customer service. All Travis Scott cares about is ripping you off

Ordered an item and the shipping was 6-8 weeks. I have now waited 12 weeks without any information from the seller about delays.

This is strictly against FTC regulations. Asked for a refund without any success. The costumer support seems to have no understanding of federal regulations and that the company breached the terms and condition they self’s.

Doesn’t matter how much you like the products, I strongly suggest to stay away from the company

Ordered from them? Well I hope that waiting forever is your one of your favorite activities.
Still waiting for my Utopia vinyls Special Edition to ship.
Tried to get a refund but "hey, no refund policy. Did you forget?"
#TSU1947971

The Item was recieved within 2 weeks despite the bad review.I bought a T-shirt and the quality was pretty good.
Its not a scam and I'm still a big fan of Trav

Bought hoodie as Christmas present for grandson. Item was received, ordered in us $ but shipped from Pakistan extra cost of £9 for uk tax paid to FedEx. Obviously one of those middlemen with a no returns policy….not the first time scammed on young peoples items. Got a refund once before by threatening to report to Paypal

I purchased three products from cactus jack official website in August this year, but now it is December, four months have passed, and there is still no shipping information for my products. When I asked their customer service, The customer service is like robots, I never know if my product will be shipped.

BUYERS BEWARE! DO NOT BUY ANYTHING FROM THE TRAVIS SCOTT WEBSITE! I ordered a pair of the Travis Scott Utopia’s on July 29th. Order # TSU1694194. The website said they would ship within 3 weeks on the order, it’s now over 2 months later and nothing! I emailed the company and they simply repeated that they should’ve been shipped out within 3 weeks and that we’re still processing orders? How are they processing orders when they only had 2 drops over 2 months ago!?They won’t cancel orders or give any refunds! Cancelling the charge on my credit card and warning everyone to NEVER buy anything from this company!

i won exclusive access on air force 1 utopia size 8.5 mens,they say it will take 3- weeks and ss soon as they ship it to me they'll email me. right now
and almost everyday i always write something on their customer service
for a chance if i can get a good news.
but it's always automated email saying
i got the ticket# and they will get back to me later. i just want my money back
i'm so upset i will for sure not to let this happened again on their website.

It’s been well over a month and I haven’t received what I ordered. The order was for my son. What kind of business are these people running. Contacting my credit card company for a dispute.