TourCompass Reviews 

919
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 153 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent organization of their holidays, noting that everything from flights and transfers to accommodations and excursions ran smoothly and seamlessly. The staff, both in the UK and overseas, are frequently highlighted for their helpfulness, knowledge, and friendly demeanor, making every interaction pleasant and stress-free. Reviewers particularly appreciate the well-thought-out itineraries, which offer a great balance of guided tours and free time, often including unique cultural experiences and well-located, beautiful hotels. The booking process is described as quick and easy, with the company readily accommodating alterations and resolving issues efficiently, even in stressful situations. However, some customers noted minor issues such as flight connections, a rushed city tour, or initial confusion with airport meet-ups, though these were often quickly resolved or addressed by the company.

What people talk about most

Holidays

Reviewers mention positive feedback about holidays, with many describing their trips as fabulous, amazing,... See more

Staff

Users describe positive interactions with staff, consistently praising their helpfulness, friendliness, and... See more

Service

People report positive experiences with service, highlighting excellent organization, customer service, and... See more

Location

Reviewers highlight positive aspects of location, with many praising the well-selected hotels in central... See more

Booking process

Consumers report a highly positive and easy booking process, with many praising the helpfulness and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Just back from the glacier, lakes and mountains tour of Argentina and Chile. Everything was very well organised and all the guides we had were amazing. Staff from Tour Compass were a pleasure to deal... See more

Company replied

Rated 5 out of 5 stars

We had an amazing adventure, Kenya and Tanzania. The whole trip was well organised, we didn't have to worry about anything, just turn up. We had two amazing drivers for our safari, Sam and Israel. The... See more

Company replied

Rated 5 out of 5 stars

I have just returned from a wonderful trip to Vietnam. Absolutely everything ran smoothly from flights, trains, buses and transfers. Our hotels were all in central locations with beautiful surroundin... See more

Company replied

Rated 5 out of 5 stars

This company is one of the best we have ever travelled with. We were just at the end of our wonderful Sri Lankan tour , when Trump struck causing travel chaos. Tour compass have been very impressive... See more

Company replied


Company details

  1. Tour Agency
  2. Tour Operator
  3. Travel Agency

About TourCompass

Written by the company

At TourCompass, we aim to be travel experts on your behalf, making it effortless for you to turn your travel dreams into unique and memorable experiences.

Our incredible tours are created in collaboration with our trusted and long-term local partnerships. They are curated based on 15 years of experience and customer feedback – we know what works, giving you peace of mind so you can focus on what’s important, that is enjoying the holiday of a lifetime.

We know that ‘adventure’ means something different to all of us and we also understand that planning the right tour for you and your loved ones can be difficult – perhaps even overwhelming.

We provide adventure tours, that suit your needs, no matter whether you wish to explore the jungles of Latin America, the awe-inspiring temples of Asia or the wild savannahs of Africa.

Contact info

4.9

Excellent

TrustScore 5 out of 5

919 reviews

5-star
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1-star

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4.9

All reviews

(919)

150 reviews in the last 12 months

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Rated 5 out of 5 stars

5 Star Thailand Tour

5 Star Thailand Tour
Just arrived home after a fantastic north to south tour of Thailand, which was booked through TourCompass.
I admit I was nervous about how it would work out, but I had no need to worry at all! From arriving through to departure we were so well looked after, the local guides knowledgeable, friendly and they took such great care to ensure we had the best experience. Locally employed guides is such a wonderful and important part of the tour - for example our cycle tour guide Gunn, took us for an impromptu visit to a local market for traditional coffee and fried banana, carefully explaining the culture and teaching us a couple of phrases. Lunch at the women’s prison education and training centre in Chiang Mai was inspirational, the night train to Bangkok was a real highlight and as for the jungle experience - wow watching elephants on a night safari with a personal guide from a long tail boat? Wow - just wow!
I’m glad I took a leap of faith and booked this holiday, I can promise it will not be the last with TourCompass they really deliver and deserve 5 star recognition.

27 February 2026
Unprompted review
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Reply from TourCompass

Dear ALC,

We would like to thank you for taking the time to share your experience of both Thailand and TourCompass, and we are glad to hear you had a memorable experience! We will be sure to share your kind words with our local team, and we do hope you enjoyed your time in Thailand!

We do hope to have the opportunity to welcome you on another tour in the future, and wish you all the best for now!

Warm regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Asia Tour with Tour Compass

It's the first time we have used Tour Compass and we weren't disappointed. They organised our tour around dates we provided them and each step of the way was expertly carried out. The booking, the details on the itinerary, the activities we undertook and the guides. Couldn't fault them at all.

22 February 2026
Unprompted review
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Reply from TourCompass

Dear Julie,

Thank you for your kind words regarding your recent tour in Asia. We do hope you had a wonderful time and made many happy memories with us!

We do hope to welcome you on another tour with us in the future!

Best regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Well organised holiday

Well organised holiday, good hotels, loved all the events

20 March 2026
Unprompted review
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Reply from TourCompass

Dear Brian,

We would like to thank you for your comments, and do hope you had a lovely time on tour with us!

We hope to welcome you back again in the future.

Best regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Everything was so easy

Everything was so easy, from choosing the tour and booking. Everything was planned for us, and ran smoothly and on time. Took the stress out of travel.

7 March 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Amy,

Thank you for your kind words, and we are pleased to hear you found us to be smooth and helpful! We do hope you had a lovely time with us, and hope to have the chance to welcome you back in the future!

Best wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

Trip of a life time - 6 day Tanzania Safari

Amazing safari trip to Tanzania with wonderful sights. Driver / guide Issa was fantastic

7 March 2026
Unprompted review
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Reply from TourCompass

Dear Peter,

We are pleased to hear that you had a lovely time with us in Tanzania, and we will be sure to share your kind words with your guide!

We hope to welcome you on another tour in the future and wish you all the best!

Kind regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Our flights from Singapore to London…

Our flights from Singapore to London via Doha were cancelled due to the tangerine toddlers war. Tour Compass kept us fully informed, sorted out an extra nights stay and had a viable set of flights for our return. The flights were a bit long winded but with only a 24hr delay Tour Compass did great. Many were stranded for days/weeks.
Our holiday In Malaya, Borneo and Singapore was a bit of a custom job from TC and was fantastic. Our guides were very good and knowledgable, the excursions were good, the hotels were clean and of a good standard. Can't fault them really. We have used before and will do so again.

15 March 2026
Unprompted review
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Reply from TourCompass

Dear Steve,

I would like to thank you for sharing your feedback regarding your recent tour, and we do hope you had a wonderful time with us in Malaysia and Singapore. We are also glad that we were able to assist in your return home, and that we were able to get you back without much delay.

We do hope to have the opportunity to welcome you on another tour in the future and wish you all the best!

Warm regards,
Liam @ TourCompass

Rated 5 out of 5 stars

100% recommended

TourCompass presented us with a really well thought out itinerary, the guides were fantastic and communication was top drawer. I would 100% recommend this company.

5 March 2026
Unprompted review
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Reply from TourCompass

Dear Ian,

Thank you for your kind words regarding your recent tour. We are glad that you found our guides to be excellent, and hope you had a lovely time with us!

We hope to welcome you on another tour in the near future!

Best wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

Thailand tour

Recently returned from Thailand tour. Tour compass we’re amazing. Everything on the trip went to plan. Also we had flights cancelled due to the unrest. Emirates offered different flights but still going via Dubai. Tour compass took over changed our flight plan and gave us an extra night in our hotel. Much safer route home. Many thanks to Liam. Will definitely use them again.

13 March 2026
Unprompted review
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Reply from TourCompass

Dear Kath,

Thank you for your kind words with regards to your recent tour of Thailand. We do hope that you enjoyed your time and everything went well!

We are also pleased to have been of assistance relating to your return back to the UK, and I am also appreciative of the mention. We hope to welcome you on another tour with us in the near future, and wish you all the best for now!

Best wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

14 day holiday to Costa Rica

14 day holiday to Costa Rica. I only have positive things to say about TourCompass and their Costa Rican partner Ecole. Our holiday plans all went perfectly and all our hotels exceeded our expectations. Wouldn’t hesitate to travel with them again.

26 February 2026
Unprompted review
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Reply from TourCompass

Dear Helen,

Thank you for your kind thoughts regarding your tour to Costa Rica! We do hope you enjoyed your time with us and our local partners, and made many happy memories!

We do hope to welcome you on another tour with us in the future!

Best regards,
Liam @ TourCompass

Rated 5 out of 5 stars

We went to Costa Rica with TourCompass…

We went to Costa Rica with TourCompass and they were excellent. Their mobile App was very helpful and we used it regularly. Their partner in country were also on the ball. We had a great with everything exactly as they said.

28 February 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Martin,

Thank you for your kind words regarding your tour to Costa Rica, and we do hope you enjoyed your time there!

We are also glad that our TourCompass App was helpful, and everything went smoothly during your tour.

We do hope to welcome you on another tour in the future!

Kind regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Faultless holiday experience - despite a war breaking out

We've been on two trips with Tourcompass now, to Vietnam and this time to Sri Lanka, and both times were flawless. Easy to book, clear communication in the lead up to them, and then local guides, drivers, hotels, excursions all just run like clockwork. Every hotel in both countries has been great. Everything happens exactly as they say it will.

Our honeymoon in Sri Lanka could have been marred by the chaos of the Iran war and all the cancelled flights - other tourists in the various hotels were panicking as the flights were being cancelled; Tourcompass reached out to reassure us and within a couple of days had an alternative flightplan booked, our hotel stays extended, no additional cost.

When things go to plan they're excellent, and when things go wrong they handle it. What more could I ask? We will be booking again in the future.

1 March 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Adam,

Thank you for your glowing review, and we are glad to hear that you had a wonderful honeymoon in Sri Lanka. We are glad that our pre-trip communication was good, and everything went smoothly during your time there.

We are also glad that we were able to ensure your return home, even if it was slightly delayed from originally planned!

We do hope that we will have the opportunity to welcome you on another tour with us in the future, and wish you all the best for now!

Warm wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

We had a great tour of Sri Lanka with…

We had a great tour of Sri Lanka with TourCompass. The trip offered excellent value for money, travelling in a small group with a friendly, knowledgeable and accommodating local guide. Accommodation was generally excellent, communication was good, and the tour operator did a great job getting us home when the Middle East crisis broke out during our trip disrupting our homeward flight plans.

23 February 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Happy Customer,

Thank you for your kind words regarding your tour to Sri Lanka! We do hope you had a wonderful time, and that our guide was able to ensure a smooth experience. We are also glad that we were able to assist with the disruptions to your return home.

We do wish you all the best, and hope that we can welcome you on another tour with us in the future!

Best regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Thank you Tour Compass!

Our trip to Thailand booked throughTour Compass was excellent.
The tour was well structured and comprehensive information was provided through the Tour Compass App. Tours have more elements of independent travel than the usual group tours, but worked perfectly in conjunction with the Tour Compass in country local partner.
I was especially pleased I’d booked through Tour Compass after our flights home via Doha were cancelled and Tour Compass knowledgeable and helpful staff proactively organised additional accommodation and provided alternative flights. This meant that despite the unprecedented circumstances our trip remained essentially stress free.

10 March 2026
Unprompted review
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Reply from TourCompass

Dear Alan,

We would like to thank you for your detailed review regarding your recent tour of Thailand, and we do hope you made many happy memories!

I would also like to thank you for your kind words relating to the disruption of your return home to the UK, and glad we were able to assist in getting you home safely!

We do hope to have the opportunity to welcome you on another tour in the future, and wish you all the best for now!

Warm regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Very good experience

Very good experience, everything went according plan and exceeded expectations.

21 February 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Martin,

Thank you for your kind words regarding your recent tour, and we do hope you had a lovely time with us!

We do hope that we will be able to welcome you back with us in the future, and wish you all the best for now!

Kind regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Highlights of Vietnam & Angkor Wat

Booking our holiday, Highlights of Vietnam and Angkor Wat, with Tour Compass couldn't have been easier even though we changed our itinerary a few times. We extended our trip with a visit to the island of Koh Rong Samloem which was a lovely way to end a busy two weeks touring Vietnam and Cambodia. All the hotels were clean and comfortable, the guides were all friendly, and very knowledgeable about the sites we visited. We liked having a free day in between excursions, so we could explore places in our own time. We really enjoyed our holiday and would not hesitate to recommend Tour Compass.

28 January 2026
Unprompted review
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Reply from TourCompass

Dear Jackie,

Thank you for your kind words, and we are glad to hear that you had a lovely time during your stay in Vietnam with us! We do hope you had ample opportunity to explore the destinations during your free time, and your relaxing time in Koh Rong Samloem at the end!

We do hope that we may be able to welcome you on another tour with us in the future!

Warm regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Excellent Tour company

Tour compass provided an excellent service throughout our trip to Argentina and Brazil. The itinerary was exciting and all staff were excellent and extremely knowledgeable here in the UK and overseas. Marise in Brazil was wonderful.
Tour compass kept us informed every step of the way, everything was taken care of so we could enjoy our time in Argentina and Brazil without worrying about anything.
An excellent company to travel with, giving peace of mind the whole time.
We will definitely use Tour compass again.

20 February 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Andrea,

We are pleased to hear that you had a lovely time in Brazil and Argentina, and we do hope you made many happy memories! We are also glad to hear we were helpful in your pre-departure experience, and we do hope to have the opportunity to welcome you on another tour with us in the future!

Best regards,
Liam @ TourCompass

Rated 5 out of 5 stars

3 day safari and beach holiday.

One of the most incredible trips. Would 100% recommend the safari in Kenya. We did a 3 day safari which allowed us to see so many incredible animals. The whole trip was very well organised from booking, transfers to the 3 day safari. All accommodations were beautiful and very clean. Every staff member were so welcoming and friendly. Our guide was amazing his knowledge of the parks and animals was amazing. I absolutely would recommend this trip to anyone and hope to book another trip with tourcompass.

13 February 2026
Unprompted review
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Reply from TourCompass

Dear Jodie,

Thank you for your positive comments relating to your recent tour of Kenya, and we are glad to hear that you had a lovely time. We do hope you saw a wide range of wildlife and that you made many happy memories! We are also glad to hear that your guide ensured you had a memorable time as well!

We do hope to welcome you on another tour in the future, and wish you all the best!

Warm regards,
Liam @ TourCompass

Rated 5 out of 5 stars

Best travel tour company

Used Tourcompass three times now, always fantastic tours, transport,and accommodation. Never fail to impress and this last one we were caught up in the middle East crisis but all worries and stress were removed by their quick and efficient action and we were home only two days later than planned. Thank you Tourcompass for all your care and help and that of your local representatives too. Everyone was amazing.

5 March 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Karen,

We also wanted to thank you for your kind words relating to our service post-travel and in returning you home. We are glad to have found alternative services and appreciated your flexibility to allow us to return you back to the UK.

We do hope that we will have the opportunity to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

Wow fantastic safari experience

It was a personalised holiday. Faultless travel arrangements. Lovely transfer to and from airport. As for the safaris. Advertised as air con vehicles with WiFi and binoculars, that didn't happen but I got over that disappointment. Game lodges where each different and unique, loved Amboseli. A must for those that want to see animals in their natural environment.

13 February 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Sylvia,

Thank you for your review and for your kind words. We are glad to hear that you had a lovely time with your tour. I do also appreciate your comments relating to the vehicle used, and will be sure to follow this up with our local team!

We do hope to welcome you on another tour in the future!

Best wishes,
Liam @ TourCompass

Rated 5 out of 5 stars

Beautiful Brazil

We have recently returned from a wonderful 2 week holiday in Brazil booked with Tour Compass. From start to finish the whole experience was top class. The booking process and tour options were great.
The itinerary was really varied and exciting. We visited Foz de Iguazu both from the Brazilain and Argentinian side, we had a wondeful guide with us for the 2 days who was so friendly, knowledgeable and went out of his way to make the two days so memorable. Each pick up and transfer was smooth and on time as we moved from Rio de Janiero to Paraty and then on to Ilhe Grande. The accomodations were perfect, very local and authentic to each place we visited. Was a holiday of a lifetime and my heart is still in the colourful, vibrant and musical landscapes of Brazil.
Thank you Tour Compass - a great experience and would definitely recommned and use again for a future holiday.

21 January 2026
Unprompted review
TourCompass logo

Reply from TourCompass

Dear Lynda,

Thank you for your kind words regarding your recent tour of Brazil! We are glad to hear that you had a good experience at Iguazu Falls, and that your transfers went smoothly between each location. We do of course hope you made some good memories!

We do hope to be able to welcome you on another tour with us in the future!

Warm regards,
Liam @ TourCompass

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