The item I ordered shipped incredibly fast considering the shipping was free. I also like the hassle free checkout process there website has. There are no brick and mortar of these stores around here... See more
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We are a one-stop-shop for all your fashion desires ranging from apparel, footwear, outerwear, and accessories. Name it, and we’ve got you covered. At Tops & Bottoms, we're dedicated to bringing you the high-end apparel of internationally renowned brands such as; Adidas, Puma, Jordan, New Era, Mitchell & Ness, Bally, Nike, and many others. With a firm focus on providing exceptional customer service, incredible value, and uniqueness, we serve you the authorized branded products at an affordable price.
Contact info
3960 W Madison St, 60624, Chicago, United States
- 7734823900
- estore@topsandbottomsusa.com
- topsandbottomsusa.com
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Replied to 9% of negative reviews
Typically replies within 24 hours
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2nd time ordering this site
2nd time ordering this site. Legit and fair prices. Shout to Kyousuke. Thanks again!
RETURN OF MY HOKA TRAINERS WITH NO REFUND
I placed an order with Tops and Bottoms on the 14th April for a pair of Hoka shoes, and they arrived on the 27th April. On trying them they were to small so I returned them on the 28th, with a tracking receipt. Since I hadn't heard anything, I then had a email stating that the refund would be put in my bank. When I checked nothing went in and still hasn't as from today.
I have continued to email them on the 4th, 8th, 11th June and I've been ignored. I either want a refund or a bigger size (7)
Kyousuke is amazing!
Kyousuke is amazing!! Great customer service in reaching out for shoes I wanted!!
Always fast shipping and never an issue with the packaging or delivery!!
Tops and bottoms review
This shop has some of the best customer service I’ve ever experienced from an online store. Shipping is also very fast and they have a wide variety. Williams helped me out a ton.
William was very helpful and extremely…
William was very helpful and extremely friendly with my online order definitely will be shopping more from tops and bottoms from all the way from Tennessee keep up the great customer service guys thank you
William was fantastic
William was fantastic! incredible customer service and even assisted in getting my kid a pair!
Great customer service
WILLIAM makes my shopping experience great! Forever a customer.
Williams helped me use my discount…
Williams helped me use my discount code. So that I could complete my order. Thanks a lot T@B.
Williams always coming thru with the…
Williams always coming thru with the drops. Thank you Tops and Bottoms for always getting me the drops secured.
William at top and bottom
William that works at top and bottom. He is a great person showing great customer service making sure that you get shoes that you are looking for as well as clothes that matches them very good for customers.
Quick and straightforward experience
Customer service was responsive and communication was smooth throughout the process. Checkout was quick and straightforward, and everything was handled professionally. Will definitely be shopping again soon. Thank you Williams!
Williams was very helpful
Williams was very helpful, smooth easy check out!
William was very responsive when I won…
William was very responsive when I won the raffle and helped things move very smoothly with the process 👍
Great job!!!
Was real excited for my shoes but when…
Was real excited for my shoes but when I received them they sent a 10 instead of the 10.5 I asked for... i honestly cant fit them so now their just sitting..
My purchase for my nephew shipped fast…
My purchase for my nephew shipped fast and was exactly as described, will shop again.
Easiest raffle win purchase ever
Easiest raffle win purchase ever! Williams reached out to let me know I had won and asked if I would like to complete my purchase. After verifying the phone number texting me led back to Tops&Bottoms, I was super excited. He sent me an invoice for my desired size and I was able to complete the purchase very quickly. Thank you!
I wanted a specific item and they did…
I wanted a specific item and they did their best to meet my requirements always great customer service whether online or in store love this place.
Sent a text to Williams to order a pair…
Sent a text to Williams to order a pair of Nike Air Max 95’s. Williams responded within six minutes followed by a checkout link a couple minutes later. Did not know checking out via text was possible and Williams made it very easy. Plan on doing more business with Tops and Bottoms and Williams is an asset to them. Thank you for a seamless process.
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