Tom Howley Reviews 

A new kitchen is a big investment so I spoke with multiple local/regional companies. Only two companies offered to come to our house and talk through our requirements. Of these two, only Lucy from Tom Howley in Bristol came up with a novel design which accommodated all of my requests. She just got us. Buying from Tom Howley is extremely process driven and that means you can see exactly where you are from start to finish. It’s very organised. The fitting team were fabulous on site - positive, good humoured, skilled and professional. Alongside Helen, our installation manager, the team made sure that the kitchen met our expectations and more. If there was a curveball (the unexpected happens!) the team pulled together to come up with a good and practical solution every time. Having a dedicated installation manager means you always have a “fixer”. I am a detail driven person but Helen and the fitting team took every request with good grace and my kitchen is just what I wanted. Dubious that on-site door painting was going to be anything other than a pain, Joe took a decent finish and elevated it to near perfection. There’s nothing that I would change, not only with the kitchen itself, but the entire experience. Everyone we dealt with provided a great service. If we had to do it again I’d go straight back to Tom Howley.

My kitchen is stunning and has surpassed my expectations.Unfortunately,I had a couple of problems with some appliances ,but Jack and Nadia at the Solihull branch went above and beyond to resolve things for me.They are a shining example of what customer service is all about.

My search for a kitchen for a high end client ended at Tom Howley in Wigmore Street where we met Sandra Tabet. From day one her professionalism was superb. She designed a beautiful kitchen, the most important thing was that she listened and fully understood our requirement
We have a stunning kitchen beautifully installed by your excellent team and I must also make mention of Terry who was very helpful
I am in the very early stages of planning a new project and when the time comes I will go no further than Sandra
Thank you Tom Howley

We are over the moon with our new Kitchen from Tom Howley Cambridge. The whole process was clear and efficient, our designer Priti was dedicated and attention to detail was outstanding. Top quality fitting and nothing was too much trouble. Would certainly recommend.

We visited Tom Howley early last year after exploring several other kitchen companies, and we were immediately impressed. The quality of their products stood out, but what truly made the difference was the depth of knowledge our designer, Richard, demonstrated. He knew every detail, down to the screws, and took the time to design our kitchen around our vision. He carefully tailored each aspect to suit our needs—bespoke is truly the keyword here, as everything in our kitchen was custom-made to fit perfectly.

Richard visited the site multiple times to ensure his drawings were precise. His attention to detail was extraordinary, and it was clear he invested significant time and care into designing our kitchen. He advised us on the products and placement of everything, guiding us through each stage of the project. When it came time for installation, everything was right on schedule. The fitter arrived early to accept the delivery of each component, assembling and positioning every unit with care.

Even after the main installation, a finishing painter came out to complete the final touches, spending a full week perfecting every detail. The attention to detail and dedication to quality at Tom Howley is truly exceptional, and we couldn’t be happier with the final result.

The company listened very carefully and patiently to our requirements, and constructed their designs accordingly. They also explained thoroughly the processes through which we would go, and adhered to these.

Tom Howley did a marvellous job in fabricating cabinets for our one bedroom flat in Guildford. The kitchen included storage cabinets as well as enclosures for the refrigerator and other built in appliances. The reception room included a TV cabinet, open displace shelves, numerous upper storage cabinets with lower drawers, and a small refrigerator enclosure. The bedroom included clothes storage and vanity cabinets.
Miles and staff (Ruth) were a pleasure to work with in all stages of this rather complicated project which exceeded even our highest expectations, and I would highly recommend them for any size project.

Sandra Tabet had a real challenge when designing my kitchen as such a tiny space. However with her vision, patience and expertise she came up with the most brilliant layout and now that it is finished, I couldn’t be more thrilled. Not only does it look incredible and super stylish, but it is practical, easy to work in and I have all the storage, workspace and appliances I need. Thank you Sandra; you’re a superstar designer!!

Our Tom Howley kitchen was designed by Cris Sega, who was fantastic from start to finish. The finished product is exactly as we imagined, and provides a stylish but practical family kitchen that really has the Wow factor. The fitters were also great - personable and very happy to talk through any issues/alterations that were required on site. Cris was also always at hand to provide support when needed, and to ensure any snagging issues were dealt with quickly and to our satisfaction. We would definitely recommend Cris, and the Tunbridge Wells Tom Howley team, for anyone considering a kitchen renovation.

Amazing experience from the Tom Howley team. This is our second project with them and they always go above and beyond to do a fabulous job.
Matt in design, Don in project management and Gavin the painter were all exceptional.
Couldn’t recommend highly enough

Rebecca and Graham Save the Day.

Building and installing State of the Art kitchens is a complex and time-consuming process. There will inevitably be issues which arise during the process which require resolution from a higher level within the supplying company. We are happy to report that in Rebecca White and Graham Perkins Tom Howley has such people within its ranks. As a result of their painstaking attention to detail and ready availability on the telephone every issue which arose on our installation was conquered to our entire satisfaction. And a particular mention to Stanley for the quality of his paintwork. Thank you to all concerned.
Christopher and Mari.

I bought a wonderful kitchen from Tom Howley Esher; Chris Hanger supported me all the way with his expertise from the initial design which he came up with to colour choices and finishes. Installation was smooth and everything worked like clockwork. A fantastic experience and I absolutely love the kitchen. I would recommend Tom Holley and Chris Hanger any time.

From the initial visit at the design consultation, right through to the full installation, painting and warranty, Tom Howley have delivered everything they promised.

Following visits and research into the various kitchen companies out there, we saw the offering from TH and knew it was what we wanted straight away. Their craftsmanship is second to none.

I must highlight fantastic hosting from Anais, an equally exceptional design experience with Richard, as well as the man with the plan, Don, who was amazing throughout, as the project contact.

We were really lucky to work with such a joined up and connected team and I would also thank Roy and Gordy and their teams for all their hard work too. Outstanding tradespeople.

Taking on a project of this size always brings an element of apprehension but TH nailed it from start to finish and delivered fully on their commitments.

Fantastic service from start to finish. The quality of the product is excellent.

Our first visit to Tom Howley in Harrogate was March 2023, when we met with Beth.

Beth was amazing she listened to what we wanted and with her experience was able to make some great suggestions and put some beautiful designs together for us.

We knew we were in the very early planning stages as our extension was not due to be started until March 2024, but this meant the extension could be planned around the kitchen. The designs gave us a vision of what it would look like and by May we had committed and locked in to the price.

The attention to detail and advice Beth gave us was invaluable. Once the extension was built the designs were tweaked slightly to increase the island size, but still keeping the symmetry and stunning design. The overall process was such an exciting and pleasant experience, and I loved Beth’s honesty in telling me certain handles wouldn’t go with the colour … and she was right.

There were so many decisions to make and trusting our designer made this so much easier. Beth helped guide us with lighting choices, how high to position the island pendants and wall colours.

The fitting team started at the beginning of September, and were finished within the week. There were a few very minor snagging points which were sorted with a few days and now we have a truly amazing kitchen and living space.

Thank you Beth and the Tom Howley team would absolutely recommend.

Justine

Now the dust has settled on a complete house re-build I have to say out of all the trades, the experience with Tom Howley overall has been one of the best. From the design, to the build, to the quality of the product, and then the after care. It has been an excellent experience and I would highly recommend anyone to purchase a kitchen via Tom Howley

Ros in Cheltenham made our kitchen dream come true. She really made us consider elements of our design that we thought were a done deal, making the kitchen way more user friendly whilst keeping a really stunning design. When you pay for a Tom Howley kitchen it’s both quality and design in equal measure. Other kitchen designers seem to forget about symmetry which Ros obsessed over and it really paid off.
The quality of the aftercare and responsiveness of the after instalment adviser (Helen) was incredible; a stiff drawer was fixed within a week and a cupboard door was also replaced without quibble.
They strive for perfection and that’s what I feel I got, thanks to Ros and her amazing team in Cheltenham. Can’t recommend highly enough, you won’t be sorry.

Our experience of buying a new kitchen from Tom Howley has been first class. From the moment we popped into the Harrogate showroom and met our designer Will Preston who did a great job of designing my dream kitchen, to the fitting and completion, the attention to detail has been excellent. The whole team at Tom Howley work very hard to make sure everything is just perfect and we are very happy customers. Would certainly recommend.
Julie & Andrew Williams

Beautiful kitchen and faultless customer care. Our special thanks to Don whose attention to detail and personal friendly service is second to none. We would highly recommend

Everything was going well until we paid the full amount. After that a complete disaster. Communication breakdown. No one ever replied. Wrong kitchen worktop delivered, no one took accountability, no one said sorry. Twice (!!!) delivered the wrong size fridge doors. Then left with installation to be done and parts left behind without finishing the job. Never pick up the phone, don't reply. Absolutely disapointed and would NEVER recommend.