Tokyo Snack Box Reviews 

360
•
TrustScore 4.5 out of 5

4.3

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See what reviewers are saying

Rated 5 out of 5 stars

There is genuine excitement in our family when the monthly Japanese snack box arrives. The box is roughly the size of a shoe carton and filled with savoury and sweet treats and always comes with som... See more

Rated 5 out of 5 stars

Although I haven't finished my box yet at the time of this writing and am still far from it, I've enjoyed it so far and I've appreciated the different tastes that Japanese snacks provide. I also appre... See more

Rated 2 out of 5 stars

All in all, I'm quite disappointed. While they did keep their promise of 35 snacks, many of them were rather small, and the KitKat one was missing. The box itself also feels a bit… loveless – it's jus... See more

Company replied

Rated 5 out of 5 stars

we love tasting all the Japanese kitkats and have been trying to get the butter flavour for a couple of years now, and finally got to taste it this Christmas, and it was yum, we especially like the te... See more

Company details

  1. Japanese Cheap Sweets Shop
  2. Food and Beverage Exporter
  3. Food Products Supplier
  4. Japanese Confectionary Shop
  5. Japanese Delicacies
  6. Japanese Grocery Store

Written by the company

Découvrez un voyage culinaire unique avec Tokyo Snack Box, votre passeport vers les saveurs authentiques du Japon. Chaque boîte est une célébration de la culture japonaise, offrant une sélection minutieuse de snacks et de friandises japonaises, des KitKats aux éditions limitées aux délices inspirés des mangas et anime. Que ce soit pour un cadeau ou pour satisfaire votre propre curiosité gastronomique, Tokyo Snack Box propose des abonnements flexibles et des boîtes cadeaux thématiques qui promettent de ravir vos papilles. Laissez-vous séduire par l'exclusivité et la diversité des saveurs, soigneusement choisies pour offrir une expérience immersive dans la gourmandise japonaise. Tokyo Snack Box, c'est plus qu'une simple dégustation; c'est une porte ouverte sur un monde de découvertes et de plaisirs gustatifs inédits.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

360 reviews

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Replied to 83% of negative reviews

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4.3

All reviews

(360)

71 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Worth trying

Although I haven't finished my box yet at the time of this writing and am still far from it, I've enjoyed it so far and I've appreciated the different tastes that Japanese snacks provide. I also appreciate that this service costs less than other similar services while still having a good number of snacks. The shipping took a while but was still in a reasonable amount of time considering that it came from Japan, and I got good customer service when I encountered issues as well. I recommend this service, and if you're curious about it, I say just go ahead and try it. If you don't like it, you can stop without any trouble, and if you do like it, it's the cheapest Japanese snack subscription service over time as far as I know. The free shipping is great because that's where so much cost is with other services. You don't have to pay extra for tariffs or based on how the yen is doing compared to the dollar either!

12 August 2026
Rated 5 out of 5 stars

Thank you for selling this japanese products

It's great to have this kind of japanese products directly from Japan to your house, especially the special products like kombinis ones ( Lawson, Seven and Family Mart) I'm thinking to subscribe or order another box but now, the discovery box XL :) Merci Beaucoup monami :)

7 August 2026
Rated 5 out of 5 stars

Fun and exciting: Tokyo Snack Box

There is genuine excitement in our family when the monthly Japanese snack box arrives. The box is roughly the size of a shoe carton and filled with savoury and sweet treats and always comes with some thing little extra, like a beautiful bookmark, a pen or some other whimsical item.
It's fun to try the contents of the box or puzzle about some of the odder products.
Customer service is lovely, too.

14 July 2026
Rated 3 out of 5 stars

A Must Read Review for Indian who follow Hindu religion

As A indian who follow Hindu religion so we don't eat beef & pork I also emailed you that don't send snacks that have beef and pork but you still 2 items that have beef and 4 to 5 packet have pork so I'm going throw that snacks also after throwing that much i think it's not value for money for me it's completely waste of money I'm never going to buy again snacks box

22 July 2026
Unprompted review
Tokyo Snack Box logo

Reply from Tokyo Snack Box

Hello Yash,
Thank you for your review and I am sorry you had a bad experience.
We take dietary restrictions very seriously, whether it is for allergies or religious beliefs.

After checking our mailbox, I can confirm that we have never received any email regarding your dietary restrictions, so I am not sure to whom you've sent these. There is also an option to leave a note (for customized order) when ordering and that was empty as well.

Could you please email us again, in reply to the first email you sent?
If we are in the wrong, I will credit your client account with 2000 INR, for the inconvenience.

Rated 1 out of 5 stars

I paid for express delivery and my…

I paid for express delivery and my package showed up at least a week or more later

14 May 2026
Tokyo Snack Box logo

Reply from Tokyo Snack Box

Hello Tasha,

We’re sorry that your package took 14 days to arrive (Order June 15th - Delivery June 27th), which is longer than our usual 7–10 business day delivery timeframe for express shipping.

Earlier this summer, we experienced delays due to a broader slowdown within the U.S. postal system. While shipping times have largely returned to normal, we understand how disappointing it is when an order arrives later than expected, and we apologize for the inconvenience.

We hope you enjoyed the items in your box though!

As a gesture of appreciation for your patience, please feel free to contact us before your next purchase. We would be happy to add a credit to your account to help make up for the extended delivery time you experienced with this 1st order.

Baptiste

Rated 5 out of 5 stars

Amazing snack box

Amazing snack box. Everything was super fresh, delicije, and arrived very fast. Highly recommend to all Japanese snack lovers.

11 May 2026
Rated 2 out of 5 stars

Rather disappointing

All in all, I'm quite disappointed. While they did keep their promise of 35 snacks, many of them were rather small, and the KitKat one was missing. The box itself also feels a bit… loveless – it's just a plain cardboard box with no design. Considering the high price, I expected more. In conclusion, I wouldn't recommend it and wouldn't buy it again.

4 May 2026
Unprompted review
Tokyo Snack Box logo

Reply from Tokyo Snack Box

Dear Celine,

Thank you for taking the time to share your feedback. We’re truly sorry to hear that your Tokyo Snack Box experience did not meet your expectations.

We’d really appreciate the opportunity to look into this for you. Could you please send us an email with your order number? Our Discovery Box for that month included at least three different KitKat varieties, so we’d like to review our packing records and understand what may have gone wrong.

Regarding the packaging, we completely understand your perspective. We would LOVE to offer more decorative, Japan-themed boxes, and it’s something we continue to consider. At the moment, we’ve chosen simple packaging to help keep our prices as accessible as possible.

Thank you again for your honest feedback, it helps us improve.

Baptiste

Rated 5 out of 5 stars

Yay!

Yay!! Love this so much! Got this for my partner and they are so happy!!

7 April 2026
Unprompted review

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