Tailor Made Inventories Ltd Reviews 

120
TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

The clerk was rather professional and quick in her job. She explained all the details and procedures to me as I am a foreigner in the UK. She examined every item in the property with an attention to p... See more

Rated 5 out of 5 stars

Sadly we didn’t get to meet the check in agent as we had other commitments, but had a phone call & was kept up to date. Donna was very polite & professional. We checked the inventory and everythin... See more

Rated 2 out of 5 stars

On moving in, we were met by your agent who tried to do her best but was clearly not fully informed to help on moving in. We were provided with only one key and fob which means I am having to jump... See more

Rated 5 out of 5 stars

Good morning Ladies, Having received the check out for the above, I just wanted to thank you for such a comprehensive report and your attention to detail. Dealing with the clients, your inv... See more

Company replied

Company details

  1. Real Estate Agency

Information provided by various external sources

Established in 2003 by Sue Doughty, we are a leading inventory company and specialists in our field. We pride ourselves on providing a personal touch, from the minute the booking is made right through to completion, every team member is committed to providing the best customer service. We are trusted for our reliability and recognised for our bredth of knowledge and experience. Offering helpful advice to landlords and tenants, not to mention the network of letting agents and managing agents we work with.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

120 reviews

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4.6

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(120)

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Rated 5 out of 5 stars

Fast, friendly and very professional

Tailor Made provide a fast, friendly and very professional service. They contact the tenants directly and their reports come back the same day, all helping us to do our job and look efficient! We wouldn't use anyone else and would defiantly recommend them to other letting agents.

28 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you for the great review Chris, it is always a pleasure working for you and your team to ensure your landlords and tenants get the best possible Inventory service

Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Lovely team and great service

The team are super friendly, efficient and detailed within the reports they produce. Their system is user friendly, easily accessible and makes communication so much simpler but without losing that personal touch where customer service is concerned.

28 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for the great review Carloine! Much appeciated and always a pleasure to work for you

Kind regards
Sue Doughty
Director
Tailor Made inventories

Rated 5 out of 5 stars

We couldn't be happier with Tailor Made…

We couldn't be happier with Tailor Made Inventories. They produce professional clear detailed reports with plenty of photographs. But that isn't where their service stops, they arrange the appointments directly with tenants, being extremely accommodating. Paula, Sue, Abby & Nicola are the nicest people you could meet. Highly recommended to anyone who needs an Inventory service.

27 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you for the great review Wendy Your team are a pleasure to deal with and professional making it easy for us to give the best possible inventory service to your landlords and tenants at all times
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

We have been using Tailor Made…

We have been using Tailor Made Inventories for 3 years and always found their service to be reliable and professional whichever clerk is working on our behalf.

25 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for the great review Paul. Your team at Michael Usher Lettings and Sales are highly organished and professional making it easy for us to give the best possible inventory service to your landlords and tenants at all times

Kind regards
Sue Doughty
Director
Sue Doughty

Rated 5 out of 5 stars

Having used many different inventory…

Having used many different inventory companies throughout the years, I can honestly say that Tailor Made are the most professional and efficient by far. Their reports are true to fact and they always go above and beyond to support our landlords and tenants. I can’t recommend them enough!

25 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for the great review Louise. You and the team at Gascoigne Pees Lettings Farnham are well organished and a pleasure to deal with, making it easy for us to give the best possible inventory service to your landlords and tenants at all times

Kind regards
Sue Doughty
Director
Sue Doughty

Rated 5 out of 5 stars

Tailor Made Inventories…

We have used Tailor Made Inventories since we opened our office in 2009 and have always received a professional and prompt service. We find the layout and style of the inventories and check outs particularly helpful when agreeing sums for deposit deductions where applicable. As Sue’s business has grown she has employed staff with the same professional and friendly approach that we received from the start of our relationship and has also embraced technology to streamline the entire process.

25 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you Richard for the great review!
Your whole team at Martin and Co Aldershot lettings and property management are a pleasure to work with, always well organised and professional, it makes it easy to give the best possible Inventory services for your landlords and tenants

Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

I have worked with TM inventories for…

I have worked with TM inventories for over 5 years all the staff are friendly, competent and very professional. In addition the high standard of in depth reports they produce make my job so much easier - thank you to all at TM Inventories.

25 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for the great review! Your whole team are a pleasure to work with
make it easy to give your landlords and tenants the best possible all round Inventory service
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Amazing report and customer service around the clock

Such a pleasure to work with the team at Tailor Made, they are very helpful and go the extra mile to make our work load easier. Thank you very much for your continuous support over the years.

23 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you for the great review!

Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Excellent Service

I received excellent service from Tailor Made Inventories from the first moment that I was recommended to this company. They would keep me informed of next steps via email and whenever you called them you were warmly greeted and nothing was too much trouble.

Thank you Sue and the team at Tailor Made Inventories for the inventory report and check in report and also for being patient and accommodating with the tenant and time changes.

Maria

22 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for taking the time to leave us great feedback Mrs Finch, it has been a pleasure dealing with you
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Great company!

Great company! Would strongly recommend!

22 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you Jack for taking the time to leave us great feedback
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

A Professional Landlord's Comments

As a professional Landlord I have used Tailor Made Inventories for 5 years now. Their Inventories are very detailed, supported by a good number of clear photographs. They are exceptionally efficient with a very fast turnaround for the Check Outs. They alway give sound and honest advice in respect of possible dilapidations and other concerns. Their communication is excellent and they are a pleasure to work with. I would strongly recommend them to any Landlord.

22 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Marcus for taking the time to review us, it is always a pleasure to work on any of your very well maintained properties

Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

A flawless company.

Having worked in agency for quite a substantial amount of time, i have never worked with an inventory company as proactive, organised and professional as Tailor Made Inventories.
Their process of online booking makes it quick and easy for myself and my colleagues to book appointments in and our clients are always promptly informed of their appointments.
The reports are easy to access and always complete in a short space of time. They are the most complete reports i have experienced.
Since using Tailor Made, we have never looked back. Such a great company to work with and i look forward to working with them for many more years.

22 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Daisy
We love working with your team, you're always well organised and professional, it makes it a pleasure and easy to keep high standards for you and your tenants and landlords
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

I've been using Tailor Made for many…

I've been using Tailor Made for many years and would not use anyone else. They are a high quality company with excellent communication and will do all that they can to help.

22 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for taking time to review us Rob, it is always a pleasure to work with your office, landlords and tenants, much appreciated
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Tailor made inventories are extremely…

Tailor made inventories are extremely efficient & accomodating. We have a few properties & I wouldn’t employ anyone else.

22 March 2019
Unprompted review
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Reply from Tailor Made Inventories Ltd

Thank you for taking time to review us Nick, much appreciated
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

As an independently owned and run…

As an independently owned and run letting specialist in Camberley and the surrounding Surrey area it is crucial to us to have reliable, professional and attentive service from our independent inventory clerk. We have found this in Tailor Made over the many years we have worked together and moreover Sue and her team are excellent ambassadors of our own brand. Always forward thinking and embracing the latest technology trends is crucial in the evolving letting arena and we find using Tailor Made a streamline electronic process in terms of administration yet with the personal service which set them apart from companies we have tried in the past. We now use Tailor Made solely for all of our inventory and inspection requirements.

Giles Mugford Managing Director Martin & Co - Camberley

22 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Giles, always a pleasure to supply the best service possible to your landlords, tenants and team
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Easy to deal with

Easy to deal with, very efficient, flexible and professional. Simply a pleasure to do business with.

21 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you for your great review
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Exceptional - a company with the personal touch

I have used Tailor Made Inventories for many years . As a new landlord with my first flat I met Sue Doughty in person outside my property . Personable , professional with a great eye for detail but most of all reliable. Over the years i bought more properties and I retained Tailor Made as my first and only choice . I do not use Agent recommended companies clerks because i want one that I know and trust . If I call or email Sue always remembers every detail and i get a immediate reply that takes some doing . A 5 star service .

21 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Karen for your great review, it is a pleasure dealing with you and looking after every aspect of Inventory services on your properties
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

I have been using Sue and her team…

I have been using Sue and her team since 2012 and have nothing but good to say about them.

Being a landlord I rely heavily on Sue's extensive photos and logs of each property and each individual item.

I want to be as fair as possible with my tenants and this is a great way of doing that. With one of my properties I rent out to students and without the inventory TM Inventories provides I would find this near impossible to manage.

Not only is it fair for me but most importantly for the tenant to make sure they are not having deductions made unfairly from the deposit.

I cannot speak highly enough about Sue and her team and i would not be going anywhere else.

21 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Adam, always a pleasure to deal with you and your portfolio .
Kind regards
Sue Doughty
Director
Tailor Made Inventories

Rated 5 out of 5 stars

Very Professional and efficient.

I have been dealing with Tailor Made Inventories for over 10 years, in previous agencies and now in my 2 Belvoir Sales and Lettings agencies, Aldershot and Camberley.
I can honestly say that I have always found them to be highly professional, methodical and efficient. They are on top of all the requirements for the industry, and produce precise, fair inventories which satisfy the requirements of the Deposit Protection Service and protect tenants and landlords alike.
The team are always a pleasure to work with and I would highly recommend them to anyone.
Always punctual and accommodating wherever they can be.
We look forward to working with them for many years to come.

21 March 2019
Unprompted review
Tailor Made Inventories Ltd logo

Reply from Tailor Made Inventories Ltd

Thank you Raewyn
We love working with your team, always well organised and professional, it makes it a pleasure to deal with you and easy to keep high standards for you and your tenants and landlords
Kind regards
Sue Doughty
Director
Tailor Made Inventories

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