Prime Property Auctions Reviews 95

TrustScore 4.5 out of 5

4.6

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and expertise, highlighting their ability to provide clear communication and support throughout the process. Many people found the service to be excellent, efficient, and well-organized, leading to successful and stress-free sales. Reviewers frequently commend the customer service for being responsive, understanding, and going above and beyond expectations. However, some customers were dissatisfied with the company's handling of property listings and communication regarding price changes, which they felt made their properties appear unprofessional and difficult to sell. A few other people also felt that the fees charged were excessive, applying to both buyers and sellers.

What people talk about most

Staff

Clients share positive opinions on staff, frequently highlighting their professionalism, helpfulness, and... See more

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and clear communication.... See more

Customer service

Reviewers highlight positive aspects of customer service. Customers consistently praise the excellent... See more

Price

Users describe ambiguous interactions with price. Many customers report positive experiences, with some... See more

Based on these reviews

Rated 5 out of 5 stars

Streamlined process from start to finish! John and Luis have built a cracking team who are on hand to help and advise every step of the way. My property was sold relatively quick with no issues,... See more

Rated 5 out of 5 stars

Despite initial apprehension about using the Prime Property model, we needn't have worried. We are REALLY happy with every aspect of the service. Very quick sale. Got the sum we wanted and John and hi... See more

Rated 5 out of 5 stars

Having known John since we were 16, I can't believe I didn't go to him sooner. 2023: Tried selling my property through estate agents - had been fully tenanted for 13 years, advised to lea... See more

Rated 5 out of 5 stars

To Eko/Yousef And the Team I wanted to share s my recent purchase of my property in south side side of Glasgow from Prime Property auction. The auction process was clear and well organised,... See more

Rated 1 out of 5 stars

Poor communication, lack of attention to detail, and incorrect advertising descriptions. Cancelled within the 14-day cooling-off period but they ignored it at first, then tried to make us pay an... See more

Rated 1 out of 5 stars

As any other auctioneer, they are sharks. Take enourmous fee, not just on the buyer but also on the seller side. Hideous business!!!

Rated 1 out of 5 stars

I tried to sell my property with them in 2022/2023. In the end, I cancelled the sale, the property was sorted etc. Till nowadays, their sign is still up! I told them multiple times to take it... See more

Rated 5 out of 5 stars

John, the Director of Prime Property Auctions is a rare find. He has, in my opinion, a rare mix of qualities not that common in business. Clearly a very successful and driven entrepreneur, he also lis... See more

Rated 5 out of 5 stars

Selling a house in my experience is always stressful no matter what method you use however I did find Prime very helpful and supportive throughout the process. I felt my agent Ekoe worked hard for me... See more

Rated 5 out of 5 stars

Sold a property through prime and got exact amount they told me prior to signing up Referred properties to them which they have managed to get a sold and a win win for everyone involved Been a... See more

Rated 5 out of 5 stars

I am a first time auction seller and I officially sold my flat yesterday, before auction, at the exact price I wanted, in less than a week! I’m in awe of how quick and simple this was, especi... See more

Rated 5 out of 5 stars

I've worked with Prime Property Auctions on a few occasions now and they always manage to turn around sales very quickly, achieve a fantastic selling price all while keeping me informed of the progres... See more

Rated 5 out of 5 stars

I sold my property with John and his team at Prime Property Auctions. My property was an old hotel being converted into a house. It was halfway through development, which made it less attracti... See more

Rated 5 out of 5 stars

I had a great experience with Prime Property Options and John Morris. The service was incredibly efficient from start to finish. I was genuinely surprised at how fast everything moved. The deal was... See more

Rated 5 out of 5 stars

Malcolm and all the staff at Prime were brilliant, they ran with my decisions throughout and sold my house for the reserve price within 3 months. Now we just have to sit back and wait for completion.... See more

Rated 5 out of 5 stars

Danielle was exceptional from start to finish. She was always on hand, kept me fully updated at every stage, and went above and beyond throughout the whole process. Her marketing was next leve... See more

Rated 5 out of 5 stars

Many thanks to Prime Auction Team. Your attention and support from auction day to completion day was great, from insurance referral, legal teams and their efforts to have keys picked up in different p... See more

Rated 5 out of 5 stars

John and team provide excellent service when it comes to buying and selling property. I have recently bought from them and can highly recommend them. The team were considerate to my buying circumstanc... See more

Rated 5 out of 5 stars

Prime Property Auctions not only sold my house but stated that I was in charge at all times. As they market the property every 2 weeks you always have choices. They were friendly and had my best in... See more

Rated 4 out of 5 stars

Ekoe Amouzou Has restored my faith in the process Went the extra mile to secure the best price at the final minute Many thanks

Rated 5 out of 5 stars

John Morris was absolutely fabulous and helping us deal with every aspect of purchasing our property. He was professional, knowledgeable, polite and so personable! Would give him a 10 star ratingif I... See more

Rated 5 out of 5 stars

Very easy purchase with Prime Property. My advisor Ekoe was very informative with great communication. I couldn't fault them. All settled in 14 days!

Rated 5 out of 5 stars

I would recommend prime to anyone looking to sell their property. They are fast efficient & very helpful. Any questions needing answered they are there. No need to wait for a reply. The sale was stres... See more

Rated 5 out of 5 stars

Brilliant service. The team really know their stuff. Bought a small flat and sent it straight to them. They sold it right away and for much more than the reserve we had set. Quick, effici... See more

Rated 5 out of 5 stars

Ithe team go above and beyond. Easy to deal with and you get walked through the process without any of the hassle as the team deal with it all. Can't recommend Luis and the team enough. Feel free... See more

Rated 5 out of 5 stars

I had the pleasure of working with Prime Property Auctions recently and dealt directly with John. I referred a vendor who was in a sensitive situation and needed to sell their property within... See more

Rated 5 out of 5 stars

Right from the start Ekoe was very helpful, kept in touch regarding the sale explained the process of selling regarding auction and bids .

Rated 5 out of 5 stars

It is a pleasure dealing with John and he is excellent at assisting with selling properties promptly and agreed prices.

Rated 5 out of 5 stars

The whole process was incredibly easy from start to finish. Everything was clearly explained, communication was excellent, and it all ran smoothly. A really professional and straightforward experienc... See more

Rated 5 out of 5 stars

What a fantastic service, very helpful and happy to explain the Action process especially as a first time buyer, would strongly recommend Prime Property Actions

Rated 5 out of 5 stars

Luis was very efficient & on the ball . Helped me greatly when I really needed it . Can’t fault the service .

Rated 5 out of 5 stars

Professional auction house with super helpful and friendly team. John Morris was great in facilitating.

Rated 5 out of 5 stars

Very professional firm of auctioneers. Exceptionally knowledgeable and competent staff. A pleasure to deal with.

Rated 5 out of 5 stars

Been so helpful and doing excellent job for me very caring and reliable honest Very good service

Rated 5 out of 5 stars

During a time when I was under immense pressure to urgently sell my property, Ekoe from Prime Property Auction was truly a godsend. From the very beginning, he was professional, clear, and thoroug... See more

Rated 5 out of 5 stars

Danielle was amazing. She was super helpful, knowledgable and supportive. She took the time to explain everything clearly and made the process feel easy and smooth. Highly recommend!


Company details

  1. Real Estate Auctioneer

Written by the company

Buy and Sell Through the UK’s Favourite Property Auction. We specialise in selling properties within 28 days for the price a seller wants and helping buyers secure excellent deals


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

95 reviews

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Hasn’t replied to negative reviews

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Rated 4 out of 5 stars

Ekoe Amouzou

Ekoe Amouzou
Has restored my faith in the process
Went the extra mile to secure the best price at the final minute
Many thanks

13 March 2026
Unprompted review
Rated 5 out of 5 stars

Professional, Calm, and Incredibly Supportive

During a time when I was under immense pressure to urgently sell my property, Ekoe from Prime Property Auction was truly a godsend. From the very beginning, he was professional, clear, and thorough in explaining what needed to be done and guiding me step by step through the entire process.

What stood out most was his ability to remain calm and reassuring during what was an incredibly nerve-wracking situation for me. He made me feel genuinely supported - far beyond what you would expect from a purely transactional service.

I am deeply grateful that he came through for me at a time when I needed it most. A heartfelt thank you.

1 December 2025
Unprompted review
Rated 5 out of 5 stars

To Eko/Yousef And the Team


To Eko/Yousef And the Team
I wanted to share s my recent purchase of my property in south side side of Glasgow from Prime Property auction.
The auction process was clear and well organised, and communication throughout was helpful and efficient. Everything was handled professionally, which made the purchase straightforward.

Thank you for the smooth experience.

Kind regards,
Satisfied Buyer

9 February 2026
Unprompted review
Rated 5 out of 5 stars

Danielle at Prime Property Auctions — under-promise, over-deliver! Outstanding service and price achieved!

Danielle was exceptional from start to finish. She was always on hand, kept me fully updated at every stage, and went above and beyond throughout the whole process. Her marketing was next level — smashed it on social media, created a brilliant video for the property, and generated strong interest straight away. We had multiple buyers and the flat was sold in under two weeks.

What really impressed me was the effort and communication. Danielle even spoke to my solicitor before I had the chance to — that says everything about her commitment. I always felt in the loop, and once the buyer was secured, the deposit was taken quickly and the process moved smoothly and professionally.

John is equally outstanding. I’d sold with him before and went straight back to him for a reason. From the very first conversation he gave me a realistic guide price — no over-promising — and somehow still achieved the top end of what he thought we could get. He consistently delivers exactly what he says he will.

Prime Property Auctions are genuinely changing how auctions work — simple, fast, effective, and they actually get property sold.

Huge thanks to Danielle, John, and the whole team. Until the next one

5 February 2026
Unprompted review
Rated 5 out of 5 stars

Danielle was amazing

Danielle was amazing. She was super helpful, knowledgable and supportive. She took the time to explain everything clearly and made the process feel easy and smooth.

Highly recommend!

28 January 2026
Unprompted review
Rated 1 out of 5 stars

Think twice before selling through them

I tried to sell my property with them in 2022/2023. In the end, I cancelled the sale, the property was sorted etc. Till nowadays, their sign is still up!

I told them multiple times to take it down! But the sign is still there!

Also, I was recently interested in buying a property through them. They had the audacity to tell me there's no homebuyers report because the property is part of a portfolio sale. This is absolutely illegal, a total scam and as far as I'm aware only a guy called Ajay Ahuja, so notorious with his property scams, even BBC knows him, uses this excuses to "sell" property.

So stay away from this company. It's impossible to get rid of their "for sale" sign and most recently, seem to be involved with scammers

8 January 2026
Unprompted review
Rated 1 out of 5 stars

One of the worst experiences I’ve had with a property company.

Poor communication, lack of attention to detail, and incorrect advertising descriptions. Cancelled within the 14-day cooling-off period but they ignored it at first, then tried to make us pay an exit fee.

As a result, our flat stayed advertised for months after we’d cancelled. Instead of taking it down, they messed about with the price on Rightmove and completely ignored our calls and formal emails. Proper unprofessional — it made our place look like a joke and very hard to sell. It caused us a lot of stress and a waste of time, and led to financial loss.

The listing only finally came down after we complained to Rightmove and the Property Redress Scheme got involved. I have all of this documented and confirmed by the PRS.
Avoid!!!

3 November 2025
Unprompted review
Rated 1 out of 5 stars

Avoid them!!!

As any other auctioneer, they are sharks. Take enourmous fee, not just on the buyer but also on the seller side. Hideous business!!!

8 December 2025
Unprompted review
Rated 5 out of 5 stars

Met John at the Forth awards

Met John at the Forth awards, had a chat about what we were looking for, within 7 days deal done, great service, with a no-nonsense approach, exactly what i prefer, will defiantly being doing business again.
Charles
Lochinvar

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Streamlined process and easy sale!

Streamlined process from start to finish!
John and Luis have built a cracking team who are on hand to help and advise every step of the way.
My property was sold relatively quick with no issues, meaning the tenant could stay in place rather than being evicted for an open market sale.
A win-win for everyone. Will definitely use Prime again.

17 November 2025
Unprompted review
Rated 5 out of 5 stars

Ask for Malcolm

Malcolm and all the staff at Prime were brilliant, they ran with my decisions throughout and sold my house for the reserve price within 3 months. Now we just have to sit back and wait for completion. They couldn't be more helpful and deserve 5 stars.

11 November 2025
Unprompted review

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