What proved to be a very long and frustrating moving house process the sales side of the move was dealt with very well and professionally by GTH Ivybridge. I would particularly like to thank Jon and N... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Based on reviews, created with AI
With 180 years of experience, Greenslade Taylor Hunt is THE West Country property and auction specialist. Retaining our independent status, we are a firm that cares about our clients' interests and one that can help with an array of property needs across Somerset, Devon, and Dorset. The collective experience of our partners and staff is brought together to enable you to get the most from your property assets.
9 Hammet Street, TA1 1RZ, Taunton, United Kingdom
Replied to 100% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely helpful and courteous team, demonstrating a very professional approach to the property transaction process.

Reply from Greenslade Taylor Hunt
Working with Greenslade Taylor Hunt has been a refreshing experience. In a turbulent market, where it can sometimes feel like everything is being presented through an overly optimistic lens, their honesty and openness really stood out.
They kept us consistently updated, communicated clearly, and took the time to explain what was happening at each stage. That level of transparency helped us stay grounded and make informed decisions.
The team also navigated negotiations with real skill, balancing realism with determination, and ultimately helping us achieve a sale very close to our asking price.
Perhaps most importantly, every member of the team we interacted with was warm, friendly and easy to engage with. It made the whole process feel far more human and supportive than transactional.

Reply from Greenslade Taylor Hunt
GTH helped us secure our forever family home, guiding us through every step of the process. Their communication was excellent throughout, making the entire experience smooth and reassuring.

Reply from Greenslade Taylor Hunt
Good service throughout , from first visit to completion

Reply from Greenslade Taylor Hunt
Wow! what great staff at the Chard office, very helpful & friendly, nothing was to much trouble for them.
Kept us informed at all stages of buying for our bungalow.
Couldn't have asked for more
Thanks

Reply from Greenslade Taylor Hunt
Overall a professional experience from all involved in the GTH Tiverton office on selling in a difficult market.

Reply from Greenslade Taylor Hunt
It seems if you're buying or selling a property they're lovely people but if you're renting with them, you are just trash. From the get go, they have been awful and foul towards me. Morning of signing a lease, we had a lovely (and recorded) phone call from lynne stating how she didn't want us to have the property and she wanted to put it on the market for more but we HAD to thank the landlord because she wanted us to have it. Now that same afternoon when we went in to sign everything, she decided to sit their and mock us asking if we could even afford it. I offered to show her that we had the money. Now down the line during inspection we had Beth who REFUSED to acknowledge me when I spoke or whenever I pointed out any issues with the house. She would only address or email my partner, I did confront her about this and questioned whether they actually put me on the tenancy agreement. Every issue I pointed out I was met me "I'll get a professional to look at it" obviously that never happened.
When she left we had Amy who seems to be the manager, she wasn't happy that the place was lived in and the garden was a bit messy (we have a 4 year old). Reported the broken shower since April 2025 and nothing was ever passed on to the maintenance team (they said that themselves and nothing passed on since Dec 2024) we were told yes the can be fixed, ONLY to get a call 2 days later saying we're being kicked out (funnily enough I work with the landlords friends, she knew nothing of this or issues with the house either). When we left the property, we repainted everything, paid for a professional end of tenancy cleaner but Amy said this wasnt good enough and wanted the full £923 deposit back. I caught her out on scamming me for cleaning, cause let's face it £686 for cleaning, laughable. Then claims she wants £250+ for redecorating but has only requested £114 through the deposit scheme people. Then further said in an email that £923 wont cover anything and that she wants MORE money which they cannot claim over 5 weeks rent unless she goes through small claims court. Basically being scammed out of £923 as well as them having extra months rent of us despite us not being in the property and haven't been for nearly 2 months. It seems others have the same issue with being scammed out their deposit money. All in all, 0* and I'd avoid renting with them. You rent, you're just scum.

Reply from Greenslade Taylor Hunt
A great to deal with, proactive team, who kept us up-to-date with progress

Reply from Greenslade Taylor Hunt
This was a tricky property purchase ,as we were the end of a long chain , with a first time buyer , a complicated joint purchase , and a probate property. Lauren kept us updated , passed details to our Agent and Solicitors , she is a friendly ,efficient professional with the communications skills needed (but rarely seen ) in conveyancing . Would highly recommend!

Reply from Greenslade Taylor Hunt
Maisie has been very helpful, friendly and knowledgeable. We are still in the process of moving and have just had our offer accepted. Hopefully, the next part of the process will run smoothly.

Reply from Greenslade Taylor Hunt
Will was great through the entire process involved with selling our property. He was responsive, polite and also helped with liaising with others to help complete the chain.
Friendly, approachable and professional.

Reply from Greenslade Taylor Hunt
Gemma was extremely helpful fitting us in on short notice knowledgeable about the property we viewed let us take our time we felt it was a good experience all round

Reply from Greenslade Taylor Hunt
If I could give six stars I would Jon you're just the best when others failed you patients paid off and found the right buyers I would 100% recommend this company to sell your home. Professional throughout the process always keeping us up-to-date can't thank you enough.

Reply from Greenslade Taylor Hunt
We purchased a house through GTH in Sherborne, Dorset. They were friendly, professional and communicative throughout. Thoroughly recommend.

Reply from Greenslade Taylor Hunt
I have nothing but praise for Josh and his colleague Cher at the Langport branch. Throughout the process of selling my home they have been very professional, friendly and considerate. I would thoroughly recommend them to anyone putting their house on the market!

Reply from Greenslade Taylor Hunt
Have been dealing with Josh at the Langport branch and have nothing but praise for the way he is handling our sale. Along with the communication from the other members of staff. We had an offer on our house within two weeks of going live. Also when we purchased five years ago buying through GTH went smoothly.

Reply from Greenslade Taylor Hunt
Both Lauren and Wendy at Greenslade Taylor Hunt in Yeovil have been fabulous at helping us find our first home! They’re always accommodating and communicative and I couldn’t rate them more highly. Thank you for everything you’ve done to help us!

Reply from Greenslade Taylor Hunt
The staff have been brilliant. We have very strict criteria and they were very proactive in their support and went out of their way, on several occasions, to provide us with information and answers to our questions. A very professional outfit and lovely staff.

Reply from Greenslade Taylor Hunt
We met Ollie at property & even tho he was not familiar with it as GTH had squeezed an appointment in for us. He was generally very knowledgeable & extremely competent made us feel at ease answered all our queries as best he could. I put in an offer there & then. So thank you Curtis for your lovely phone manor as well much appreciated.

Reply from Greenslade Taylor Hunt
A great experience with the team at the Wells branch of GTH. I feel it necessary to highlight how helpful they were throughout the process (from valuation, to market, and viewing to sale). In particular, Chris and Diane were fantastic to deal with.
Both of them were extremely professional from start to finish, while also bringing a really friendly approach that made everything feel much less stressful. Their good sense of humour made conversations enjoyable, and it was clear they genuinely cared about helping things run smoothly.
Communication so far has been excellent. Calls and email updates were regular and any questions were responded to quickly. I always knew what was happening next and for me that made a big difference, feeling like I didn’t have to chase continually.
Overall, I’m very grateful for their support and would happily recommend the Wells branch to anyone looking for an estate agent that’s professional, responsive, and genuinely pleasant to deal with. Thanks again to Chris and Diane for all their help.

Reply from Greenslade Taylor Hunt
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.