TJC Reviews 

46,014
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Considering 7,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, often finding them beautiful and offering excellent value for money. Many appreciate the prompt and efficient delivery service, with items arriving on time and well-packaged. The ordering process is generally described as simple and smooth, supported by helpful staff and clear product descriptions. However, some people were dissatisfied with products occasionally not matching expectations regarding size, appearance, or functionality. A few reviewers also reported receiving incorrect items or documentation. There were also instances of faulty products, with some customers expressing dissatisfaction about having to pay for returns for these items.

What people talk about most

Product

Consumers find product quality and value to be positive, with many reviewers praising the excellent quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be of good quality... See more

Order

Customers had positive experiences with order, praising the ease and speed of the ordering process, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a reduced pair of gold bracelets from TJC. The ordering was as always very simple and includes a no interest monthly payment choice should you want one. They arrived quite promptly howe... See more

Company replied

Rated 5 out of 5 stars

They go in depth in all the products, helpful ,friendly. Great value &great products, the proof is in the pudding, keep on going as you are, you are doing great 🙂👍👋💍💎.Also delivery service is bri... See more

Company replied

Rated 5 out of 5 stars

Happy with my purchase of the La Marey Corduroy Shacket with checked lining, received 4 days following placement of order. Nice style, and good quality fabric. Looking forward to wearing it as the we... See more

Company replied

Rated 5 out of 5 stars

Very happy with latest purchases from TJC. Great savings on each item I bought for upcoming birthdays - it will look as though I have been exceedingly generous but credit to should be for TJC!

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(46,014)

7,130 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great customer services … knowledgeable…

Great customer services … knowledgeable presenters with a sense of humour .. great variety of products … good value

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Price and quality rings are gorgeous…

Price and quality rings are gorgeous especially Mosanite 😍

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 1 out of 5 stars

The stones in the ring were lovely

The stones in the ring were lovely, the setting and the too bright gold plating made it look very garish and clumsy.

7 July 2026
TJC logo

Reply from TJC

Dear Mary,

We're sorry to hear that the ring did not meet your expectations. While we're pleased you liked the stones, we understand that the setting and the gold plating were not to your preference. Your comments have been shared with our internal team, as customer feedback helps us improve our products.

We can also confirm that we have received your returned item and your refund has now been processed.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Fast and reliable.

Fast and reliable.

12 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

GOODS WERE DELIVERED IN A FEW DAYS .

GOODS WERE DELIVERED IN A FEW DAYS .
QUALITY WAS FINE FOR THE PRICE PAID.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 4 out of 5 stars

Easy to order

Easy to order, quickly delivery, unfortunately shoes were far too small

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent

Excellent, price was good, the ring was nice and arrived quickly.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Quick to respond order done delivered…

Quick to respond order done delivered in a short time good quality items been with TJC a few years now highly satisfied .

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Always have brilliant deals

Always have brilliant deals, easy to order

1 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Bargain find

Gorgeous ring the lab grown diamonds are soooo sparkly and I won the ring in 1 of your auctions absolute bargain

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Problem rectified very quickly

Had a problem in that the display box, which was supposed to have a light didn’t work. Let them know and they sent a replacement in days. The earrings are beautiful.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Great value choice and price quick…

Great value choice and price quick delivery

10 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Speed of delivery

Speed of delivery. Price.

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Good buys on sale gifts for someone…

Good buys on sale gifts for someone they loved them . All so got some Xmas tree decorations in the sale. Kept me up to date for delivery which was quick

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 3 out of 5 stars

The ring is a completely different…

The ring is a completely different colour, I would have returned it but I ordered it was a gift so I had to keep it.

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

Please accept our sincere apologies that the ring you received was a different color than expected. We understand how disappointing this must have been, especially as it was purchased as a gift.

Please get in touch with our Customer Service team on 0800 260 6666 (Option 3) or email us at contactus@tjc.co.uk so we can look into this for you and assist you further.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

They’re fantastic as unfortunately my…

They’re fantastic as unfortunately my beautiful 🤩 item was to big, I had to return it which sooo easy to do and my refund was completed in a few days they were super good 👍

3 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Easy to order

Easy to order, quick to arrive, lovely item

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Regular updates good price and reliable…

Regular updates good price and reliable delivery also love the product

6 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Was good could have been larger thanks

Was good could have been larger thanks

7 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look