TJC Reviews 

46,013
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 7,432 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality and variety of products, often finding them beautiful and offering excellent value for money. Many appreciate the prompt and efficient delivery service, with items arriving on time and well-packaged. The ordering process is generally described as simple and smooth, supported by helpful staff and clear product descriptions. However, some people were dissatisfied with products occasionally not matching expectations regarding size, appearance, or functionality. A few reviewers also reported receiving incorrect items or documentation. There were also instances of faulty products, with some customers expressing dissatisfaction about having to pay for returns for these items.

What people talk about most

Product

Consumers find product quality and value to be positive, with many reviewers praising the excellent quality,... See more

Quality

Clients share positive opinions on quality, with many reviewers consistently praising the high standard of... See more

Delivery service

People report positive experiences with delivery service, frequently highlighting its speed and efficiency.... See more

Price

Reviewers mention positive feedback about price, with many customers finding products to be of good quality... See more

Order

Customers had positive experiences with order, praising the ease and speed of the ordering process, whether... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I ordered a reduced pair of gold bracelets from TJC. The ordering was as always very simple and includes a no interest monthly payment choice should you want one. They arrived quite promptly howe... See more

Company replied

Rated 5 out of 5 stars

They go in depth in all the products, helpful ,friendly. Great value &great products, the proof is in the pudding, keep on going as you are, you are doing great 🙂👍👋💍💎.Also delivery service is bri... See more

Company replied

Rated 5 out of 5 stars

Happy with my purchase of the La Marey Corduroy Shacket with checked lining, received 4 days following placement of order. Nice style, and good quality fabric. Looking forward to wearing it as the we... See more

Company replied

Rated 5 out of 5 stars

Very happy with latest purchases from TJC. Great savings on each item I bought for upcoming birthdays - it will look as though I have been exceedingly generous but credit to should be for TJC!

Company replied


Company details

  1. Online Marketplace
  2. Jewelry Store

About TJC

Written by the company

TJC

Since 2006 it has been our mission to serve our customers with low priced quality products, all ethically sourced and expertly made. We continue to adapt during these unexpected times and bring our customers what they need.

Essential Products

We have been working with suppliers to bring our customers essential products and we are being careful to ensure we sell these within our normal low-cost model. However, as demand is very high for certain items the cost that we have to pay has been significantly increased. We assure you we are still trying to bring our customers the best prices on these items.

Delivery

We aim to make deliveries within the 3-4 working day period.

Customer Care

Every question matters to us - Customer satisfaction is at the heart of everything we do. Our dedicated Customer Care team is always here to help with any questions or concerns you may have.

Community Giveback

One of TJC’s founding principles is to do the right things, working with locally based charities who help us donate nutritious meal to children across the UK and India. For every item purchased we donate a meal meaning our customers help us improve the lives of 35,000 children every day. When we have been able to source PPE we have been donating face masks and sanitisers to over 90 organisations from the NHS, care homes and social services.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

46K reviews

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1-star

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4.3

All reviews

(46,013)

7,118 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient service

Very efficient service.
Speedy delivery..
Great presenters.
Brilliant value for money.

9 July 2026
TJC logo

Reply from TJC

Dear Christine,

Thank you so much for your fantastic review!

We're delighted to hear that you were pleased with our efficient service and speedy delivery. It's also wonderful to know that you enjoy our presenters and feel that we offer great value for money.

Your kind words mean a great deal to us, and we truly appreciate your support. We look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Very quick delivery staff are always…

Very quick delivery staff are always ready to help you with any issues you may have goods are always off a high standard thank you TJC

10 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you so much for your wonderful review!

We're delighted to hear that you were pleased with our quick delivery and that our team has been able to assist you whenever you've needed help. It's also fantastic to know that you're happy with the high standard of our products.

Your kind words and continued support mean a great deal to us. Thank you for choosing TJC, and we look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Good service

6 July 2026
TJC logo

Reply from TJC

Dear Phillip,

Thank you for taking the time to share your feedback.

We're pleased to hear that you had a good experience with our service. Your support and kind words are truly appreciated.

We look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Eurly delivery as always

Eurly delivery as always.
Beautiful bracelet a very happy bunny 🐰

10 July 2026
TJC logo

Reply from TJC

Dear Kim,

Thank you so much for your lovely review!

We're delighted to hear that your bracelet arrived quickly and that you're so happy with it. It's wonderful to know you had a positive shopping experience, and your kind words have certainly made us smile!

Thank you for your continued support. We look forward to serving you again soon and hope you enjoy wearing your beautiful bracelet.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Really lovely ring

Really lovely ring, sparkles in the sun gorgeously. Fits really well.

10 July 2026
TJC logo

Reply from TJC

Dear Trish,

Thank you so much for your wonderful review!

We're delighted to hear that you love your ring and that it sparkles so beautifully in the sunlight. It's also great to know that it fits you perfectly and has met your expectations.

Your kind feedback means a great deal to us, and we're thrilled that you're enjoying your purchase. We truly appreciate your support and look forward to helping you find more pieces you'll love in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Fab products and prices

Fab products and prices

10 July 2026
TJC logo

Reply from TJC

Dear Sandra,

Thank you so much for your lovely review!

We're delighted to hear that you're happy with our products and prices. It's wonderful to know we've been able to provide you with great value and a positive shopping experience.

Your support means a great deal to us, and we truly appreciate you taking the time to share your feedback. We look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

I have shopped with TJC before but…

I have shopped with TJC before but recently stumbled across a sale. It was starting from £1. Always fast delivery with these too.

8 June 2026
TJC logo

Reply from TJC

Dear Kerry,

Thank you so much for your kind review!

We're delighted to hear that you found our sale and were able to take advantage of some fantastic offers. It's also wonderful to know that our fast delivery continues to meet your expectations.

Your continued support means a great deal to us, and we're grateful that you chose to shop with TJC again. We look forward to bringing you more exciting offers and providing you with the great service you've come to expect.

Regards,
Siddharth
TJC Customer Care

Rated 3 out of 5 stars

I actually don't like the ear rings

I actually don't like the ear rings. They looked good in the photos but they,actually just look cheap and tacky.

9 July 2026
TJC logo

Reply from TJC

Dear Doreen,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience regarding quality of ear rings and appreciate you bringing this matter to our attention. We are currently investigating your query with the relevant team to ensure we fully understand what has happened.

Once our investigation is complete, we will contact you directly with an update and the outcome. We appreciate your patience while we look into this for you.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

It was quick delivery and well packaged…

It was quick delivery and well packaged jewellery was lovely thought it was a bit smaller but still like them

8 July 2026
TJC logo

Reply from TJC

Dear Susan,

Thank you for taking the time to share your feedback with us!

We're delighted to hear that your order arrived quickly, was well packaged, and that you love your jewellery. We appreciate your comments regarding the size and are pleased to know that you're still happy with your purchase.

Your feedback is valuable to us, and we're grateful for your support. We look forward to welcoming you back and helping you find more pieces you'll love in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Sparkly!!!

Bea sparkly diamond pendant, not taken it off!
Fast delivery too , thankyou

5 July 2026
TJC logo

Reply from TJC

Dear Lynne,

Thank you for your lovely review!

We're delighted to hear that you're enjoying your Bea Sparkly Diamond Pendant and that it's become a piece you never want to take off. It's also wonderful to know that you were pleased with our fast delivery service.

We truly appreciate your kind words and your support. We hope you continue to enjoy your beautiful pendant and look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

I always know that l can trust TJC to…

I always know that l can trust TJC to carefully package and deliver my orders with speed & efficiency.

4 July 2026
TJC logo

Reply from TJC

Dear Lin,

Thank you so much for your kind review!

We're delighted to hear that you can rely on us to carefully package your orders and deliver them quickly and efficiently. Providing a dependable service is something we take great pride in, so it's wonderful to know we've met your expectations.

We truly appreciate your continued trust and support and look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 1 out of 5 stars

Very Substandard Gold

I bought a 9ct yellow gold bee ring 7 months ago and sadly the bee has detached from the ring (and sadly lost). I presumed when buying that the ring was all one piece solid gold but alas I was wrong. This says to me that the quality of the gold ring was very very substandard and is probably the reason that TJCUK are able to sell their items at a lower cost. This has put me off purchasing any more items from this company.

16 July 2026
Unprompted review
TJC logo

Reply from TJC

Dear Customer,

Thank you for taking the time to share your feedback.

We are sorry to hear about your experience regarding a gold ring and appreciate you bringing this matter to our attention.

We are currently investigating your query with the relevant team to ensure we fully understand what has happened.

Once our investigation is complete, we will contact you directly with an update and the outcome. We appreciate your patience while we look into this for you.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

I have purchased lots of items nearly…

I have purchased lots of items nearly all at discounted prices .l have revamped my wardrobe .The prices were all at prices l could afford and the delivery was great most at next day delivery as well so thanks to TJC l have a new wardrobe full of new garments.

3 July 2026
TJC logo

Reply from TJC

Dear Vivienne,

Thank you so much for your fantastic review!

We're thrilled to hear that you've been able to revamp your wardrobe with our great offers and affordable prices. It's wonderful to know that you found such excellent value and that our fast, next-day delivery service helped make your shopping experience even better.

Your kind words mean a great deal to us, and we're delighted to have been part of refreshing your wardrobe. We look forward to bringing you even more great products and offers in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Always a pleasure ordering from TJC love…

Always a pleasure ordering from TJC love there jewellery great prices and im never disappointed with my order

5 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that you enjoy shopping with TJC and that you love our jewellery. It's great to know that you find our prices competitive and that your orders continue to meet your expectations.

Your continued support means a lot to us, and we look forward to bringing you more beautiful jewellery and excellent service in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

Very good customer service and…

Very good customer service and excellent delivery. Product is great and quality .

5 July 2026
TJC logo

Reply from TJC

Dear Customer,

Thank you for your wonderful review!

We're delighted to hear that you were pleased with our customer service, excellent delivery, and the quality of your product. Your kind feedback means a great deal to us and motivates our team to continue providing the best possible service.

We truly appreciate your support and look forward to serving you again soon.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

BARGAIN BUYS

I bought a coat and a handbag and several other products in clearance. They were all absolute bargains and good quality. VERY PLEASED,

8 July 2026
TJC logo

Reply from TJC

Dear Sharon,

Thank you so much for your fantastic review!

We're thrilled to hear that you're so pleased with your purchases. It's wonderful to know that you found great bargains in our clearance range and that you're happy with the quality of your coat, handbag, and other items.

Your kind words and support mean a great deal to us. We hope you continue to enjoy your purchases, and we look forward to bringing you more great value and quality products in the future.

Regards,
Siddharth
TJC Customer Care

Rated 5 out of 5 stars

I have always received good service…

I have always received good service from tjc, any problems have always been resolved to my satisfaction, my purchases have always been of good quality for the price I paid, I also like they give a child a meal for each purchase madee

25 June 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Very impressed with my purchase great…

Very impressed with my purchase great quality excellent products great price

4 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Excellent service

Excellent service, beautiful jewellery

8 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

Rated 5 out of 5 stars

Happy Customer!!!

Great Product! Affordable Price! Fast Delivery!

4 July 2026
TJC logo

Reply from TJC

Dear Customer,

We appreciate your valuable feedback and are delighted to hear that you had a positive experience with TJC

Your satisfaction is our priority, and we eagerly anticipate serving you again in your future shopping endeavors with TJC.

Regards,
Ansh
TJC Customer Care

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