Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Family summer MTB holiday in Tignes 2026. Emma from Tignes Direct was superb from start to finish. I was a little nervous going with a new company but I shouldn't have. Emma did everything she could... See more
Company replied
Very easy booking process from start to end. The apartment in Tignes beat expectations - nice and modern, in particular the kitchen was like being at home with all that was supplied (much bett... See more
Company replied
Emma was incredibly helpful, answered all our questions and gave us really good advice for a family holiday, down to the minor details like ski hire, lift passes, getting around and arriving later tha... See more
Company replied
Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitch... See more
Company replied
Tignes Direct offer self catering apartments and hotels in resort of Tignes France.
19 HALL PARK HILL, HP4 2NH, BERKHAMSTED, United Kingdom
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.

Reply from Tignes Direct LTD
Emma and TignesDirect is the best way to secure accommodation at Tignes. It’s a very personal service and she looks after you superbly well. Could recommend highly enough.

Reply from Tignes Direct LTD
Emma was super helpful throughout the process. Emma responded promptly to all queries and assisted with car parking, ski hire, arranging ski passes through to requesting a refurbished apartment (which we got!!). The apartment was clean and compact with 2 bedrooms and just 50m from the slopes. We only booked end of December for the February half-term but despite that Emma came up trumps.

Reply from Tignes Direct LTD
Enjoyable stay in Tignes. Our apartment was big but very dated and in need of modernisation. Random decor but otherwise comfortable. Loads of storage space. Microwave located very high up in the kitchen making it dangerous for anyone under 6ft! No freezer but a good size fridge.Access to the slopes was via a drag lift approximately 50 metres to the left of the building, however some mornings this wasn’t running so you had to walk down the main road to the centre of le lac. Warning….. if you use the ski shop in Lavachet (Tignes Spirit) take your car to collect your skis because it’s a real trek to get there otherwise. Shop itself very good, changed our skis to better ones at our request without any problem. Couldn’t be more helpful. Overall we had a great time. Tignes is a brilliant resort.

Reply from Tignes Direct LTD
Excellent skiing resort with access to both Tignes and Val D'Isere. High standard of accommodation and excellent customer service.

Reply from Tignes Direct LTD
Very satisfied with the service from Tignes Direct. Emma was very helpful, friendly and knowledgeable and the accommodation she found us was excellent in every respect.

Reply from Tignes Direct LTD
Emma from Tignes Direct was really helpful, providing all information required and answering any questions we had very quickly.
Apartment Bec Rouge was a great apartment, excellent location to both village, shops and ski-in/ski-out. Would highly recommended both Tignes Direct and the apartment we stayed in.

Reply from Tignes Direct LTD
Great communication & location - Will be using this company again

Reply from Tignes Direct LTD
Emma is super helpful and always gets back really quickly to any queries.

Reply from Tignes Direct LTD
The apartment was in a newly renovated and furnished condition without any signs of wear. The kitchen was equipped with good-quality electrical appliances, and even the pots and pans were of high quality. The location is excellent—you can ski directly from the house entrance to the lift. When returning, you can also ski right back to the entrance, meaning there is no need to carry skis.
We have three suggestions for improvement:
1. The carpet was a cowhide rug, which we removed during our stay due to allergic reactions.
2. The kitchen grater was of poor quality, and its plastic frame was partially broken. Should be replaced.
3. There were only two proper duvets and two simple wool blankets.

Reply from Tignes Direct LTD
We had a great experience with Tignes Direct (specifically, with Emma) - she has been so resourceful, efficient, and kind since our inital inquiry into accommodations. She provided us with a variety of options to choose from that were within our budget, and from there has been an excellent resource when it came down to any questions we had about payment, check-in/check-out procedures, etc. She was always quick to respond and provided clear instructions. Overall, we had an incredible trip and the apartment we ended up choosing was perfect for our needs. We would definitely book with Emma again when we return to Tignes :)

Reply from Tignes Direct LTD
100% recommend.
Super easy to organise rental for a fantastic apartment with good facilities and in a perfect location to have an incredible week skiing in Tignes. Would definitely use again!
WHOLE BOOKING PROCESS WENT VERY SMOOTHLY - VERY HAPPY WITH THE RECOMMENDATIONS MADE FOR OUR TRIP TO TIGNES. HAVE NO HESISTATION TO RECOMMEND THE COMPANY TO OTHERS. HAD A GREAT TRIP.

Reply from Tignes Direct LTD
Very responsive and friendly, lots of accommodation choices to choose from in Tignes.

Reply from Tignes Direct LTD
Brilliant. Excellent Service with v quick email response. Thanks, our family had a fantastic holiday - perfect accommodation on our budget 😊

Reply from Tignes Direct LTD
We received a great service! The team were really supportive when we arrived late into resort!

Reply from Tignes Direct LTD
A huge thank you to Emma for all the support before, during and after our trip. The apartment was perfect for our needs and we had a fabulous time. Would definitely recommend!
Claire & Scott

Reply from Tignes Direct LTD
The location and qualité of the apartment was idéal for us. Prompt and clear guidance and help from Emma and Keith were appreciated. Handy buses, slope access, and parking all helped. And of course Tignes itself is superb.

Reply from Tignes Direct LTD
Luckily, I booked the apartment with Emma of Tignes Direct. She always responds quickly and provides clear information. The apartment she recommended is with excellent conditions and at a very good location which is just next to the ski bus stop or 10mins walk to the slope.

Reply from Tignes Direct LTD
We have been going to Bec Rouge 511 for a few years now and we love everything about it the accommodation itself is perfect, warm and clean. We are a family with small kids so the ski in ski out is ideal and location is perfect! The owners are extremely helpful in providing information and making sure everything is right in advance of our visit. Highly recommended to all ☺️
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.