Ticker Reviews 9,928

Ticker is a very good insurance company. There policies on black boxes have reasonable coverages e.g no curfews on driving times. Which is beneficial for someone who works later hours. However. Their... See more

RAC Black Box Insurance by Ticker has been pretty good overall for the past 4 months and a lot cheaper than most other quotes I got, which is why I went with them. The setup was easy you just have... See more

We've just renewed our Ticker insurance for a third year. We only drive 5k-6k miles/year and Ticker has worked out considerably cheaper than conventional insurance. Installation and use is simple a... See more

Fitting the ticker device and installing the app has been straightforward. It was a bit scary at first, expecting it to penalise everything. We have spent the whole year on green, never made gold. If... See more

Great experience, i was a bit concerned when we first took the cover out that this was a service through the app, i'm pleased to say we haven't had any problems what so ever with the service. We are n... See more

I have just started my second year of car insurance from Ticker. At 88 getting insured was becoming a painfully expensive procedure. How lucky I was that they came up on a comparison website last year... See more

Emma dealt with my car insurance policy changes very efficiently, and explained everything clearly. The whole process was quick and easy, with no long periods of time waiting for someone to pick up a... See more

Ticker always has a chat bot to immediately help your needs and gets you a real person quickly when needed! My black box wasn’t receiving data and Tasha was amazing and fixed my problem very quickly a... See more

After being in an accident that was my fault due to a medical emergancy my insurance quotes went through the roof, found ticker and installed their little black box which halved the price also my ren... See more

Thought ticker car insurance was a joke,you fit a gadget to your car to show your safe driving and sticking to speed limits,they say you will have a good reduction on your next policy,think they reduc... See more

Tynesha, and all the help team are amazing at helping with questions and problems. Every time I need to sort something out regarding my policy it gets sorted in the easiest, quickest manner

I’m a new driver with a black box, I’ve been using ticker for 2 years now. The black box is fine, it wont really penalise you in terms of your driving score for harsh braking/quick acceleration/ minor... See more

At the time Ticker were the best price around. I'm a fairly sedate motorist and Ticker reflects that in its weekly report. so when my renewal came up I received a discount "as a safe driver"; not a s... See more

Tynesha was amazing. Helped me with my struggles of the box not working, it has never happened before and it was resolved instantly. and new box being delivered within the week. Amazing service, thank... See more

Izzy, Leah and Karolina were amazing when helping me sort out issues with my quote. Super fast replies and genuinely caring service. 5 stars, couldn’t fault them at all!

If you drive good/perfect for the first year with a blackbox as a young driver they gave me under £700 no blackbox quote for 2nd year which is very fair

Dealt with my query promptly and without any convoluted jargon, and understood the position we are in. All interactions we’ve had with Ticker have been good so far

Usual problems as all these online businesses give you a cheaper quote and then during the course of the term they raise the premium with unfair reasons to rise! Plus you can’t speak to any one while... See more

Jake the Customer Assistant was very helpful dealing with my issue. He was very clear in what I needed to do to try and reconnect the ticker box with my app. Turns out there is a fault on the box and... See more

Can always get help if needed, it’s super easy to contact anyone. Talked to an advisor called Elizabeth today. Brilliant service, went out of her way to help me with an issue. 5*

All interactions with the company are straightforward. You are rewarded by driving well and within any speed restrictions. If help required with anything, problems are very speedily addressed.

I was insured with Ticker for over two years since I passed and it has been such a smooth and easy experience for me. The app is easy to navigate and keeps you informed on how your drivings doing if... See more

Whenever I’ve had issues with my issuance or if someone else on the road crashed into the help was great and staff were lovely. I have had no issues with this company for my insurance.

Reasonable pricing. Easy to contact though the app if you have any questions. Thank you to Elizabeth for helping me with my renewal.

Perfect for new drivers! I paid £1.5k for my first year, then due to my gold driver score it went all the way down to £600 on my second year. Excellent and quick customer service due to their chat sys... See more

Great insurance company I like the app they use I would highly recommend for drivers who don't do a lot of miles

Had insurance with ticker for about 3 months, we moved house and when I went to change this on my policy they told me they can’t cover it. They told me I had 7 days to prepare a new insurance which... See more

This is my second year taking car insurance out with ticker and found the price very reasonable and i also have the black box fitted which helps you monitor your mileage also good for older drivers

Had a problem with my black box connection. Emma guided me step by step on fixing the problem. The service and communication were great.

The young woman who dealt with my policy application was very pleasant and helpful and made the whole process very easy

I had a couple complications at the beginning of my insurance policy, all problems I had created, not the fault of Ticker. I had spoken to a couple of people through the app to get help with these iss... See more

A very novel experience! Ticker is great fun - has helped to improve my driving technique over the past year and saved me money at the same time.

I needed help with something for my policy renewal and the member Tynesha was fast to respond with very useful information to answer my queries and got everything sorted within around 30 minutes.

Karolina was EXCEPTIONALLY helpful!! Friendly, efficient and all right delight to speak to. After encountering issues online with trying to set up my policy, she called me and sorted everything out sw... See more

Great company for insuring new drivers. Device very easy to fit and driving score refreshes each week. Have stayed with ticker for a second year as price was very reasonable.

Would highly recommend this company. Really easy to deal with, app is great and renewals are quick to do. Prices are very fair too for young drivers!

Adrianna was quick, understanding and solved everything ! Thank you, felt worried about my device and her assurance really helped 😊

Trying to get a quote for replacement car is impossible, they want you yo buy the car 1st. Then when you try cancel current policy , they kick you out of the app . Then try take money from your accoun... See more

My agent Karolina was simply wonderful today, helpful and fast. I am very grateful for her help. Many Thank Karolina!

Customer service was brilliant, I had an issue with my black box and was able to resolve it quickly via a message chat with Tynesha. She was extremely helpful. Highly recommend this company.

Prices are lower than other insurance companies. Never had an issue with the black box and having the app is very reassuring

Izzy was great. Very responsive and answered my questions clearly A smooth transaction Thanks!

tasha was amazing help! so patient and explained everything to me that i needed help with! such a good experience!

Needed to change my policy details, did this through a live chat and it was smooth and easy- Emma was a massive help!

Absolute joke of an insurance company. When u cancel they try and make out you owe all these fees that don’t exist. “Set up fee” the black box was set up by myself, they done nothing but make the whol... See more

Great App, I can get in touch quickly , great price and if you stay in the gold then the price does drop quickly every year. Excellent service.

Easy to service and good price. However, when I changed cars it all went downhill! First, I collected new car on a Sunday and the app option to change the car wouldn't work, it says use the chat. Pro... See more

Policy seemed normal until I had to try and make a car change on the insurance, quoted me on the app and tried to charge me an extra £200 monthly on top of what I was already paying. After this I tri... See more

Izzy was super helpful is changing all the details I needed overall customer service was wonderful and she really made an effort to make sure I understood what was going on and verify everything that... See more

Worst company I have ever dealt with, If I could give a 0 star rating I would. Quoted £2200 then changed it to £5500 once I had set up and payed deposit. Not even 24 hours and I contact to cancel, no... See more

I was asking for help with if it’s okay to use a temporary cover for 1 day so I didn’t get anything wrong or confusion. And I spoke to Liz and she was a great help!!

Very poor customer service and company engages in unfair practises. First of all they offer excess of over £1000 so which means basically you can never think about claiming unless its a big damage. I... See more

The actual ticker product is good and the prices are competitive but getting in touch is torture. As i was towards the end of my policy i could not just do a simple swap of my new vehicle i had to go... See more

This is my 2nd year with Ticker. I had no problems in my 1st year. The price was good both times. The device was very easy to install. Highly recommend this company.