Threshers Reviews 

3,084
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that fragile items arrive securely, perfectly packaged, and ready for gifting. People also mention that browsing the website is straightforward, making the entire purchasing process smooth, affordable, and incredibly convenient. Some reviewers were not happy with the customer service, mentioning frustrating delivery delays and completely missing orders. Consumers also noted significant difficulties in reaching support teams, stating that communication channels were unresponsive when attempting to resolve problems or secure refunds. Others experienced receiving damaged goods or incorrect products, making the return process particularly troublesome.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the incredibly fast... See more

Order

People report ambiguous experiences with order processes, as some customers praised quick delivery and easy... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers praise the great condition... See more

Service

Customers had great satisfaction with service, frequently highlighting brilliant and quick assistance.... See more

Customer service

Users describe negative interactions with customer service, noting that advertised phone numbers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery chap was great English Garden Anon nearly spot on for non alcoholic Pimm's but id is ridiculous

Rated 5 out of 5 stars

Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints... See more

Company replied

Rated 5 out of 5 stars

I ordered a advent gin calendar, first time I ordered it, things went well. But I wasn't sure I could afford it so I stopped the transaction. So when I tried to reorder it I made a mistake and did... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and the packaging is great! All the items I purchased were excellent value and I would not hesitate to buy from Threshers online in the future.


Company details

  1. Alcohol Store
  2. also in
  3. Beer Store
  4. Beverage Distributor
  5. Liquor Store
  6. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,084)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Fast delivery well packaged and kept…

Fast delivery well packaged and kept informed on arrival small chip in one glass but for the price they were free an.anyway

6 June 2025
Threshers logo

Reply from Threshers

Dear Carole,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Frans drinks

The delivery was on time and the fragile box had been well looked after.

6 June 2025
Threshers logo

Reply from Threshers

Dear Robert,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars
Threshers logo

Reply from Threshers

Dear Sue,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

There was an unspecified delay in…

There was an unspecified delay in delivery, but it got there so no complaints.

6 June 2025
Threshers logo

Reply from Threshers

Dear Phil,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 2 out of 5 stars

Beware of Duchus Island blend.

I received a bottle of Duchus Island blend from a faulty batch that meant I was unable to open the top.when I informed after sales they offered neither a refund nor replacement bottle when the issue was sorted. They suggested after mutilating trefoil top somehow, I cold buy replacement stoppers at Amazon. So, if I bought a fridge whose door won't open, or a car I can't get into,just take a sledge hammer, that'acceptable! Very disappointed.

11 June 2025
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Reply from Threshers

Dear Kathleen,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

Please rest assured that your comments will be passed on to the producer.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Nice gin.

Arrived well packaged. Bottle is lovely but, most importantly, gin is very tasty! Will buy again.

5 June 2025
Threshers logo

Reply from Threshers

Dear Maisie,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Keely,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Recommend Threshers.

A great experience ordering on your website & very swift delivery.

28 May 2025
Threshers logo

Reply from Threshers

Dear Paul,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Very fast

Very fast and efficient service really good and honoured my instructions

4 June 2025
Threshers logo

Reply from Threshers

Dear John,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Good price,choice and quality

Good price,choice and quality. Quick delivery.

28 May 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great service

Great service, fast delivery and tasty product

27 May 2025
Threshers logo

Reply from Threshers

Dear Charles,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Delivery

Threshers not a problem. Delivery company used doesn't give any leeway to delivery times. It took 4 attempts before I received my order. Repeatedly trying to deliver at the same time knowing that no one was home over that time period, even when a neighbour told them we are at work until a later time. Didn't have any means of contacting them to get delivery time changed. My neighbour kindly stayed in to receive the parcel for me otherwise I would still be probably going round in circles waiting for delivery and not been in.

27 May 2025
Threshers logo

Reply from Threshers

Dear Nadine,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're extremely sorry to hear that your parcel was not delivered on the first attempt and that our couriers 1-hour window of delivery was clashing with your work commitments. When you next visit us we are able to take details of alternate shipping addresses whether that be your place of work or one of your family/friends in order to make the process run as smoothly as possible.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Richard,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great service delivered to correct…

Great service delivered to correct address which is rare these days

3 June 2025
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Reply from Threshers

Dear Michelle,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great service

Great service, delighted with the product.

3 June 2025
Threshers logo

Reply from Threshers

Dear Valerie,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Really straightforward process

Really straightforward process, from order to delivery.

27 May 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

No problem 😉 at all with delivery or…

No problem 😉 at all with delivery or ordering will deffo use again

7 April 2025
Threshers logo

Reply from Threshers

Dear Stephen,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Texas Hill Country!

Two interesting bottles of special Bourbon, well packaged and shipped quick - for a damn good price too, thanks!

2 June 2025
Threshers logo

Reply from Threshers

Dear Andy,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Very good service and delivered on…

Very good service and delivered on time

1 June 2025
Threshers logo

Reply from Threshers

Dear Patrick,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Well packaged

Well packaged, delivered very quickly and have been kept up to date with delivery
Definitely recommend

30 May 2025
Threshers logo

Reply from Threshers

Dear Helen,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

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