Threshers Reviews 

3,087
•
TrustScore 4.5 out of 5

4.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 58 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the fast delivery service, noting that fragile items arrive securely, perfectly packaged, and ready for gifting. People also mention that browsing the website is straightforward, making the entire purchasing process smooth, affordable, and incredibly convenient. Some reviewers were not happy with the customer service, mentioning frustrating delivery delays and completely missing orders. Consumers also noted significant difficulties in reaching support teams, stating that communication channels were unresponsive when attempting to resolve problems or secure refunds. Others experienced receiving damaged goods or incorrect products, making the return process particularly troublesome.

What people talk about most

Delivery service

Reviewers highlight ambiguous aspects of delivery service, with many customers praising the incredibly fast... See more

Order

People report ambiguous experiences with order processes, as some customers praised quick delivery and easy... See more

Product

Customers consistently note ambiguous experiences with product, as some reviewers praise the great condition... See more

Service

Customers had great satisfaction with service, frequently highlighting brilliant and quick assistance.... See more

Customer service

Users describe negative interactions with customer service, noting that advertised phone numbers are... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Delivery chap was great English Garden Anon nearly spot on for non alcoholic Pimm's but id is ridiculous

Rated 5 out of 5 stars

Found a bottle of Bells Whiskey that’s no longer in production. Reasonably priced, arrived quickly and in great condition, it made a superb gift. Very happy with the overall transaction. No complaints... See more

Company replied

Rated 5 out of 5 stars

I ordered a advent gin calendar, first time I ordered it, things went well. But I wasn't sure I could afford it so I stopped the transaction. So when I tried to reorder it I made a mistake and did... See more

Company replied

Rated 5 out of 5 stars

My order arrived very quickly and the packaging is great! All the items I purchased were excellent value and I would not hesitate to buy from Threshers online in the future.


Company details

  1. Alcohol Store
  2. also in
  3. Beer Store
  4. Beverage Distributor
  5. Liquor Store
  6. Wine Store

Written by the company

Threshers is an online drinks store for all of your alcohol needs. We know alcohol and on our site you will find a wide range to choose from.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.3

All reviews

(3,087)

53 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Very efficient in getting my order out…

Very efficient in getting my order out and the bourbon is a smooth as Chris Stapleton‘s voice

20 June 2025
Threshers logo

Reply from Threshers

Dear Chris,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Beautiful box and quick delivery

Beautiful box and quick delivery. I would definitely order again.

20 June 2025
Threshers logo

Reply from Threshers

Dear Denise,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great delivery time

Great delivery time - arrived quickly - very well packed
Very happy with my purchase 👍🏻

20 June 2025
Threshers logo

Reply from Threshers

Dear Joyce,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 1 out of 5 stars

Received the wrong item was told I…

Received the wrong item was told I would get a slip to return the wrong one before they could send the right one. Still waiting 2 weeks later not received anything. Very poor service

13 June 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review. We're sorry to hear that you haven't received your returns email. We did send you an email, and we apologies if it didn’t reach you.

We'll be in touch via email shortly to discuss this further and get it sorted for you as soon as possible.

Kind regards,

Threshers.

Rated 5 out of 5 stars

Swift

Swift, well packed order. You had rum that the actual company was out of stock.

19 June 2025
Threshers logo

Reply from Threshers

Dear Mike,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great service!

Great service!
I bought as a gift & forgot to put the recipients name & address & you were great, thank you for that!
It’s really appreciated to have good service for a change 🙌🏻

19 June 2025
Threshers logo

Reply from Threshers

Dear Julie,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear David,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great beers

Great beers, quick response to my issue regarding delivery (returned) damaged in transit. Great many thanks

18 June 2025
Threshers logo

Reply from Threshers

Dear Alex,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Delicious and prompt delivery

Delicious and prompt delivery

18 June 2025
Threshers logo

Reply from Threshers

Dear Mari Jo,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great selection

Great selection, good price, fast delivery.

17 June 2025
Threshers logo

Reply from Threshers

Dear Matthew,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent service

Excellent service, as usual.

5 June 2025
Threshers logo

Reply from Threshers

Dear Jason,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Fast delivery & in one piece

Fast delivery & in one piece - haven't drunk it yet as it's for a present.

30 May 2025
Threshers logo

Reply from Threshers

Dear Kathy,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 2 out of 5 stars

I paid for gift packing on 2 bottles…

I paid for gift packing on 2 bottles and they arrived - so tatty and shoddy - I emailed Threshers immediately but they have not responded. I am so pleased I sent a test order before the main order of sponsor gifts. Shoddy and tatty customer service as well.

17 June 2025
Threshers logo

Reply from Threshers

Dear Gwyneth,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

Kindest Regards,

Threshers

Rated 5 out of 5 stars
Threshers logo

Reply from Threshers

Dear Terrance,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Great Father's Day Present

My dad has been very happy with the Orchard Experiment Whisky, a great surprise for him. The bottle was packaged very well. I will happily buy from here again

16 June 2025
Threshers logo

Reply from Threshers

Dear Joseph,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Gin received only 2-3 working days…

Gin received only 2-3 working days after placing the order 😎well done and thank you

16 June 2025
Threshers logo

Reply from Threshers

Dear Paul,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

I brought gin

It was a very good experience easy to pay for and fast delivery

16 June 2025
Threshers logo

Reply from Threshers

Dear Shaun,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 3 out of 5 stars

The gift wrapping left a lot to be…

The gift wrapping left a lot to be desired.
Disappointed.

16 June 2025
Threshers logo

Reply from Threshers

Dear Customer,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

Kindest Regards,

Threshers

Rated 4 out of 5 stars

Delivery was quick

Delivery was quick, kept upto date and packaged well

9 June 2025
Threshers logo

Reply from Threshers

Dear Diane,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

Rated 5 out of 5 stars

Excellent service

Item's had to be changed due to stock issues, happy with the exchange and a gift was enclosed as a gesture of goodwill.

13 June 2025
Threshers logo

Reply from Threshers

Dear Suzanne,

Thank you for your review.

Your feedback is very helpful as we continue to explore ways to improve our service.

We're delighted to hear that you were pleased with your purchase! We hope to serve you again soon.

Kindest Regards,

Threshers

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look