Threshers Reviews 

Delivery chap was great English Garden Anon nearly spot on for non alcoholic Pimm's but id is ridiculous

They sell alcohol and they are using the one courier (DPD) that insist on photoID, so if you don’t happen to drive or have a passport, you’re screwed.

Why does a retailer operate in a way as to make it as convoluted and difficult as possible to get what they want you to buy?

Excellent service, prompt and everything arrived in perfect condition.

I paid extra to have a gift wrapped bottle of champagne sent to the Airbnb where we were staying, as a gift for the wedding we were attending. We had a text on the day the bottle was due to be delivered saying that DPD couldn’t find the address.

The wedding was on Saturday 16th May so the champagne was not delivered in time. So we couldn’t bring the gift to the wedding.

Then this morning,18th May, my son had a text to say that someone at DPD had tried to redeliver the gift to the address. This is the address couldn’t find on Friday.

Ruimed the day. Won’t order from them again.

I ordered cans of Guinness and got sent 4 bottles of Gin (mistakes happen). The customer service number is disconnected so had to wait 2 days for email reply. Told my order would be sent out with a QR code to return wrong order. Apparently I have to take their wrong order to a drop-off point as they won't send a driver which is poor!. Didn't get my correct order now being told after chasing they want the incorrect order back first. Nearly 2 weeks on and still don't have my correct order which I've paid for!

Good choice quick delivery excellent

Good beer. Good Service. Delivered on time👍🍻

Ordering so straightforward and delivery was super quick. Highly recommend Threshers online.

Super fast delivery infact, 3 days faster than estimated date!!

Ordered from threshers, courier appears to have stolen the parcel, no customer service line to get hold of someone at threshers so used the online form. Was promised a re-delivery but heard nothing since and now the birthday it was a gift for has passed.

Delivered very quickly and at a great price

Ordered Jameson black barrel received black barrel ‘reserve series’, different whisky different taste. Looking at the reviews about threshers on here they only reply when it’s a complimentary review, the phone contact numbers are out of service and they don’t respond to your emails except for an automated response.
Disappointing especially when the product photo is not of the product they send out, could be considered misleading. WILL NEVER SHOP WITH THEM AGAIN IF I COULD SCORE ZERO I WOULD.

Delivery company didn't deliver as promised on the day and the following day. Caused a great deal of trouble and expense waiting in for them. Threshers have refunded the money but the worst of it is neither the delivery company nor Threshers have bothered to have the common courtesy and good grace to explain what the alleged "problems in our area" were that precluded the delivery. Based on this experience and level of customer service I would not order items from Threshers in the future.

I recently ordered a bottle of brandy from Threshers Wine Online as a birthday present for a 50-year-old boy (because apparently some boys just get taller and more expensive 🎉).
When the package arrived, the casing was cracked. Not exactly the “aged to perfection” look we were going for. Slight panic. Mild dramatic sighing. Birthday countdown officially underway.
I emailed Threshers expecting the usual modern customer service experience — you know, a polite robot named “Support Team” promising to “value my query” sometime before retirement age.
Instead? A real human replied almost immediately. No scripts. No fuss. Just genuine help. They sent out a replacement straight away, and it arrived the very next day. Birthday officially saved. The 50-year-old boy remained blissfully unaware of the near-brandy crisis.
In a world where customer service can often feel automated, robotic, and copy-pasted, this was refreshingly brilliant. Fast, friendly, and actually caring — which is rarer than a decent bottle of brandy at supermarket prices.
Huge thanks to the team for turning a potential birthday disaster into a smooth celebration. I’ll definitely be ordering again — though hopefully with fewer plot twists next time! 🥃

Delivered within a short period of time

Ordered before Christmas £120 worth of wine - paid £10 for delivery before. Chased and chased, never arrived, no communication. Didn’t know if it would arrive or should I purchase elsewhere. Terrible, avoid.

The delivery crew lied about trying to drop off, Threshers claimed they lost it (delivery)
Canned response from AI bot never again

Cheap price, fast delivery, ideal if you forget a birthday 😎

Excellent service good price thanks

Speedy delivery, well packed, quality drink!