TheTransporter packers and movers Reviews 

131
TrustScore 4 out of 5

3.8

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Review summary

Created with AI, based on recent reviews

Evaluating 45 reviews, reviewers had a great experience with this company. Customers are really happy with the prompt delivery service, noting that household goods and vehicles always arrive safely, securely, and right on schedule. People frequently praise the supportive and polite staff who handle belongings with professional care and maintain clear communication throughout the entire relocation process. However, some reviewers were not happy with customer communication, mentioning unresponsive support teams or delayed follow-ups after unexpected delivery issues arose. A small group of consumers also felt that missing items, delayed packages, or damaged goods caused significant inconvenience during their overall moving experience.

What people talk about most

Delivery service

Users describe positive interactions with delivery service, highlighting safe handling and timely arrivals.... See more

Service

Consumers find service to be positive, highlighting professional, courteous, and high quality execution. Many... See more

Staff

Customers had positive experiences with staff, highlighting their professionalism, kindness, and dedication.... See more

Customer communications

People report ambiguous experiences with customer communications. Some consumers praise the pleasant... See more

Product

Reviewers highlight positive aspects of product delivery and packing, noting that items often arrived safely... See more

Reviews shaping this summary

Rated 4 out of 5 stars

we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more

Rated 4 out of 5 stars

I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more

Rated 4 out of 5 stars

I had requested for transport of a fitness equipment which not many transporters had agreed to transporting without dismantling it first. But, this company took full responsibility for transporting th... See more


Company details

  1. Moving Company
  2. Moving and Storage Service

Written by the company

TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.


Contact info

3.8

Great

TrustScore 4 out of 5

131 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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3.8

All reviews

(131)

41 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Happy to see their delivery experience…

Happy to see their delivery experience and i got my courier too fast from one state to other state

17 February 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Ikbal,

Thank you for your kind words! We are glad you had a fast and smooth delivery experience. Looking forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Reliable and efficient service.

15 January 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Gaye Riva De Souza,

Thank you for your kind words! We are delighted to know that you found our service reliable and efficient. Looking forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

Rated 1 out of 5 stars

Extremely Disappointing Experience with The Transporter Packers and Movers - Never Trust Them

I entrusted The Transporter Packers and Movers with a parcel containing clothes and home decor items, which was sent from Gurugram to Delhi on 1st January 2025. The LRN number was 272796006. It has now been over 12 days, and my parcel is still missing with no delivery in sight.

Despite several attempts to contact customer support, I received no solid response. The representative I spoke to was rude, dismissive, and showed no empathy toward my concerns. The parcel was valued at ₹50,000, and due to this delay, I have already lost around ₹2,00,000 in business over the past 10 days.

This experience has been nothing but frustration and loss. I strongly advise against using The Transporter Packers and Movers for any logistics needs. They clearly lack the competence to handle shipments properly. I will be pursuing legal action soon, and I will never recommend their services to anyone.

10 January 2025
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Nikhil Ahlawat,

We deeply regret the inconvenience and frustration you have faced regarding your shipment. We understand how important timely delivery is, and we sincerely apologize for the delay and any distress it has caused.

We take your concerns very seriously, and this is not the experience we want any of our customers to have. Please allow us to investigate this matter further. Kindly share your contact details with us at support@thetransporter.in, and we will prioritize resolving your issue at the earliest.

Regarding the customer service experience, we apologize for any unprofessional behavior you encountered. We are committed to improving our support and ensuring that every customer is treated with the utmost respect and urgency.

Your feedback is invaluable in helping us improve, and we truly appreciate the opportunity to make things right. We hope to resolve this matter to your satisfaction as soon as possible.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

It's a very reliable and trustworthy…

It's a very reliable and trustworthy company.I had a very wonderful experience.Price is very affordable, I will go for it again..

6 January 2025
Unprompted review
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Reply from TheTransporter packers and movers

Dear Bikramjit Sharma,

Thank you for your wonderful feedback! We are thrilled to hear that you found our service reliable, trustworthy, and affordable. Your satisfaction means a lot to us, and we look forward to serving you again! 😊

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Great 👍

Great service. Sent out luggages on Friday from Bangalore and received on Monday in Chennai as promised. Will definitely use again. Much appreciated

27 December 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Nazia Cassim,

Thank you so much for your kind words and for sharing your experience with TheTransporter Packers and Movers! 😊 We are thrilled to hear that your luggage was delivered promptly from Bangalore to Chennai as promised.

Your satisfaction means the world to us, and we are delighted to know that our service met your expectations. We look forward to assisting you again in the future whenever you need us!

Warm regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Good

Thank you for timely delivery

24 December 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Aishwarya Raj,

Thank you for your kind words! 😊 We are so glad to hear that you were happy with our timely delivery service. Your satisfaction is our top priority, and we’re always here to make your moving experience smooth and stress-free.

Looking forward to serving you again!

Best regards,
TheTransporter Packers and Movers Team

Rated 1 out of 5 stars

Biggest Fraud and Cheat Company

‼️FRAUD ALERT ‼️
Friends,
Please don’t trust this company, it is a big fraud and money making company. They will take your stuff and charges for delivery, then neither deliver your product nor will the attend any call. Most shameless people I have ever came across. Stay away from these people if you want your product and materials to be safe and delivered. I have all the proofs and call history if someone don’t believe me.

6 December 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers


Reply:

Dear Lokesh Tanwar,

We sincerely apologize for the inconvenience and frustration you have experienced. Your feedback is extremely important to us, and we take these concerns very seriously.

We deeply regret any miscommunication or issues that may have occurred. To resolve this matter and address your concerns immediately, we kindly request you to share the details of your booking, including the consignment number, at support@thetransporter.in or contact us directly at +91 99112 36654.

TheTransporter Packers and Movers are committed to ensuring that our customers' trust is maintained, and we would like the opportunity to investigate this further and make things right.

Thank you for bringing this to our attention. We hope to resolve this matter to your satisfaction.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Good service.

4 December 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Shrey,

Thank you for your kind words! We are glad you had a good experience with our service. Looking forward to assisting you again!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Well assurance top notch and delivery…

Well assurance top notch and delivery excellence. They picked up order, just like promised door to door and on time delivered the product. I would recommend people to try out The Transporter packers and movers. Kudos 🎉👏🏻

29 November 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Pawan Yadav,

Thank you so much for your wonderful feedback😊 We are thrilled to hear that you were satisfied with our door-to-door service and timely delivery. Your recommendation means a lot to us, and we’re glad we could meet your expectations.

Kudos to you as well for trusting us with your relocation needs! 🎉👏🏻

Warm regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Fast

Awesome service providers,in time delivery

18 November 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Elbern Fernandes,

Thank you for your kind words 😊 We are delighted to hear that you had a great experience with our timely delivery service. We look forward to serving you again in the future.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Dependable transporters

Reliable transporters. I was initially a little hesitant to send my Yamaha Music Keyboard by road. However, since it was in OEM packaging, I took the risk of sending it from Goa to Bangalore.

They not only delivered it promptly, but it also looked intact.

This is the second time I am using DELHIVERY. I would recommend them.

Thanks, Mr. Rohit for your close follow up and support 👍

25 November 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Ravi Chandar,

Thank you for trusting us with your Yamaha Music Keyboard and for sharing your experience! 😊 We’re glad to hear that our team, especially Mr. Rohit, could provide reliable service and timely delivery.

Your recommendation means a lot to us, and we are delighted that everything arrived intact and as expected. Looking forward to assisting you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Booked parcels from Vijayawada to…

Booked parcels from Vijayawada to Coimbatore on 11.11.2024. paid total of 27800. Which includes 800 tips. Till now no reply from them. Parcel received successfully from them. Now I am really believed the company. One of the best transport packers and movers. Not even single item damage. Perfectly right. 10000 times

20 November 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Shankar Subramanian,

Thank you for sharing your experience with us😊 We are thrilled to know that your parcels from Vijayawada to Coimbatore were delivered safely and without any damage. Your trust and belief in our services mean the world to us.

It is feedback like yours that motivates us to continue providing the best service possible. We look forward to assisting you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

My experience was amazingly well

My experience was amazingly well. They had done the excellent packing and delivery was also fast.
Even handle with care items arrived safely.
None of the things got scratches or got broken.
And I am using the service again and again.

4 November 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Eti Mangal,

Thank you for your amazing feedback 😊 We are thrilled to know that our packing and delivery met your expectations and that your items arrived safely without any damage.

Your continued trust and support mean the world to us, and we are always here to make your experience seamless. Looking forward to serving you again and again!

Warm regards,
TheTransporter Packers and Movers Team

Rated 3 out of 5 stars

The transporter review

The team responses are very prompt and polite. Amit (Transporter employee) has done a great job in creating a great ecosystem for his customers and talks politely all the time. The pickup and packing of stuff was done really well and no harm to the package was done.
The delivery was delayed by 2 weeks from the date of receiving which was a point of concern and could be improved with time. Else would really recommend others to use their services.

26 October 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Harsh Srivastava,

Thank you for taking the time to share your detailed feedback about your experience with TheTransporter Packers and Movers. 😊

We are delighted to hear that our team, especially Amit, provided prompt and polite service. Your kind words about the packing and care of your belongings mean a lot to us, as we strive to ensure every move is safe and smooth.

We sincerely apologize for the delay in delivery and understand your concern. Please know that we are continuously working on improving our logistics to ensure timely deliveries.

Your recommendation motivates us to do even better, and we truly appreciate your trust. We look forward to serving you again in the future!

Warm regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Timely packed and delivered

Timely packed and delivered, very sturdy packing, trustworthy company. Mr Rahul was managing every thing with professional attitude. Will definitely suggest this company to every one .

20 October 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Zain Fatima,

Thank you for your kind words and for recognizing our team's efforts, especially Mr. Rahul's professionalism. 😊 We are delighted to hear that you were satisfied with our sturdy packing and timely delivery.

Your recommendation means a lot to us, and we look forward to serving you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Faster service with no hassle

Faster service with no hassle

3 October 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for your feedback😊 We are delighted to know you had a hassle-free and fast experience with our service. Looking forward to assisting you again!

Rated 3 out of 5 stars

Good but they increased the initial…

Good but they increased the initial quote amount and need to take care of hidden charges which they didn't reveal while giving the quotation. Afterall they did was just booked delhivery with some extra money. Mine was a need of hour

9 September 2024
Unprompted review
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Reply from TheTransporter packers and movers

Dear Pavan Ch,

Thank you for sharing your feedback. We are glad we could assist you during your time of need, but we regret that the issue of increased charges affected your experience with us.

We aim for complete transparency in our pricing, and we apologize if the hidden charges were not communicated clearly during the quotation process. Your concerns have been noted, and we will work on improving our communication to ensure there are no surprises for our customers in the future.

If you have any unresolved issues or suggestions, please feel free to reach out to us at support@thetransporter.in or +91 99112 36654. We truly appreciate your feedback and will strive to do better.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Packing was very solid

Packing was very solid. Delivery was smooth and on time. I received all my goods in a very good state,Rohit bhaiyya was responsive throughout and addressed every grievance. Only one suggestion, it would be really helpful if weighing of goods is done at the time of pickup itself.Rest, a very smooth delivery service

14 September 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Anindita,

Thank you for your thoughtful feedback! 😊 We are glad to hear that you were happy with our solid packing, smooth delivery, and responsive service by Rohit.

We appreciate your suggestion about weighing goods at the time of pickup and will definitely consider it to improve our process further. Your input helps us grow and serve you better.

Looking forward to assisting you again.

Best regards,
TheTransporter Packers and Movers Team

Rated 5 out of 5 stars

Good experience

Well priced (Delhi to Goa was 70rs/kg and they plastic wrapped our bags and boxes, pickup was on time delivery was early. Good experience!

13 September 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Dear Rachel,

Thank you for your kind words and for sharing your experience 😊 We are glad to hear that our pricing, timely pickup, and early delivery met your expectations. Ensuring a smooth and hassle-free service is our priority.

We look forward to serving you again in the future!

Best regards,
TheTransporter Packers and Movers Team

Rated 4 out of 5 stars

This was our fisrt time to use thier…

This was our fisrt time to use thier transport service and we are happy everything was very well organized and the shipment reached the destination timely in proper condition. Thank you to Mr.Rohit for his support and services. We highly recommend them. Thank you.

17 August 2024
Unprompted review
TheTransporter packers and movers logo

Reply from TheTransporter packers and movers

Thank you for trusting us with your shipment for the first time 😊 We are thrilled to hear that everything was well-organized and your shipment arrived on time and in perfect condition. A big shoutout to Mr. Rohit for his dedicated support!

Your recommendation means a lot to us, and we look forward to serving you again in the future.

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