we had transported a scooter from Mysore to bangalore . Was pleasantly surprised by how easy and prompt it was to book via WhatsApp. communication even though a little bit delayed was complete and wi... See more
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
I paid initial deposit to book service from goa to Gujarat they promised pickup next day. For two days straight they promised pick-up and did not come. They finally apologised and picked on 3rd... See more
I had requested for transport of a fitness equipment which not many transporters had agreed to transporting without dismantling it first. But, this company took full responsibility for transporting th... See more
On time delivery with excellent service.
Company details
Written by the company
TheTransporter Packers and Movers provides excellent packing and moving services at affordable prices, using high-quality packaging supplies to ensure the complete safety of goods in transit. TheTransporter Packers and Movers has a team of qualified professionals who perform an initial site assessment and offer cost-effective solutions for all packaging and moving needs. We also offers free pickup and packaging services, as well as online tracking for courier and parcel deliveries.
Contact info
12, Asudgaon, Khanda Colony, Panvel, 410206, Navi Mumbai, India
- +91 94167 91424
- info@thetransporter.in
- thetransporter.in
3.8
Great
131 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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I availed their service to transport my…
I availed their service to transport my bike from chennai to coimbatore.Delivery was on time and safe.very good service and prompt delivery .
15 July 2025
Unprompted review
I availed their services from Banglore…
I availed their services from Banglore to courier my parcel to Mumbai & Goa. Both deliveries were done in time. Reliable services.
4 July 2025
Unprompted review
The experience was very good
The experience was very good. I had to shift urgently. Mr Vishal made sure the process was very smooth.
14 June 2025
Unprompted review
Packaging material was good
Packaging material was good
People came on time and did the packing quickly
The vehicle was on time and left immediately
Value for money
5 July 2025
Unprompted review
Very easy to communicate and prompt…
Very easy to communicate and prompt service. Helpful staff.
Thank you for delivering my stuff on time.
5 July 2025
Unprompted review
Prompt and reliable on-time service
Very prompt service, friendly and helpful staff. They have their own loading people, hassle free transport without worrying about the safety of the goods. The staff secured my goods so as to not move. Very reliable, no delays.
3 July 2025
Unprompted review
Amazing service
Mr Vishal was very helpful from the start till the end. The transportation service was speedy and reliable. Right from the pick up point till delivery each person was kind and helpful. It’s a home to home service, I did not have to lift a single package. My packages were handled and delivered with care; and no damage was done.
11 June 2025
Unprompted review
Mr.Vishal of this company followed from…
Mr.Vishal of this company followed from the beginning till the packages reached Chennai from Ahmedabad. All the items received in good condition. Both at the time of pick up and at the time of delivery no one asked for extra money.
Very neatly organised by Mr.Vishal.
All done through phone only.
I booked on 29th May 2025 at Ahmedabad and received at Chennai on 3rd June 2025.
Our sincere thanks to him.
3 June 2025
Unprompted review
The transport packer and movers a great service 👍♥️
I recently took the service from the transport packer and mover for shifting from Noida to Dausa (raj).mr Yogesh Kumar explained in everything in detail and was very helpful.
The packing and loading team also a great job.
The packed everything carefully and loaded it powerply.
I am Fully satisfied with their service.
I recommend an evryone to chose the transport packer and movers a for a smooth and safe move.
28 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Thank you for sharing your experience. We are glad to know that your move from Noida to Dausa was smooth and safe. It is great to hear that Mr. Yogesh Kumar explained everything in detail and that our packing and loading team handled your belongings with care.
Your recommendation means a lot to us. We are happy that you are fully satisfied with our service.
TheTransporter Packers and Movers Team
I recently used Mr
I recently used Mr. Naveen's transport service to move my wooden-packed bike from jaipur to Bangalore, and I'm extremely satisfied with the experience. The entire process was smooth, professional, and stree-free. My bike was handled with great care, and the wooden packing ensured it arrived in perfect condition. Communication was prompt, and i was updated regularly throughout the transit. I highly recommend Mr. Naveen for anyone looking for reliable and secure vichle transport services. Excellent service from start to finish!
22 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Thank you for sharing your detailed experience. We are glad to know that your bike move from Jaipur to Bangalore was smooth and stress free. Our team is happy that the wooden packing kept your bike safe and the delivery reached you in perfect condition.
We also appreciate your kind words about communication and regular updates during the process. Your recommendation motivates us to keep providing safe and reliable vehicle transport services across India.
TheTransporter Packers and Movers Team
First time taken services
First time taken services. Very good service.There is slight delay but shipment received as it is without any damage. Good response from customer care. Thank you.
22 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Sanjay Shrivas,
Thank you for sharing your feedback.
We are happy to know that your items reached safely. We understand there was a small delay, and we will work on improving this. Your kind words about our customer care team mean a lot to us.
We are glad you chose our service for the first time. We hope to help you again in the future.
Thank you for trusting us.
Team TheTransporter Packers and Movers
Reply from TheTransporter packers and movers
Dear Mayur Gahlaut,
Thank you for your kind words.
We are happy to know that you liked our quick service and polite behaviour. It is also good to hear that your delivery was safe.
Your feedback helps us stay focused on giving the best service to everyone.
We look forward to helping you again.
– Team TheTransporter Packers and Movers
No services taken, down payment not refunded though promised
Till they got my down payment and deciding on the pick-up date of my electronic item it seemed good but the moment I decided not to go with them all communication ceased after I was promised (WhatsApp message) that the down payment would be refunded within 48 hours but even after more than 5 days no refund was offered. It is now over a week since that promise. All communication has been terminated from their end. Emails, messages all go unanswered. I have taken up the case with the Consumer Hotline hoping for a resolution. Two stars for the initial responses they were providing otherwise I would just give them one star.
Update - May 26. Tried calling the number they have provided (in the response) yesterday and today the 26'th and it says the number is outside the network area. I also sent an e-mail yesterday to the support e-mail address provided and I don't think I'll get any response. It is very likely that I will be changing the rating to one star soon.
Update - May 27. Changed rating to one star for the poor response and service.
Update - August 19. No refund as yet. Consumer Hotline has also given up on them as there is no response from them.
3 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Subash Sarath Lakshmi,
Thank you for sharing your experience with us. We are truly sorry for the inconvenience caused.
We understand how important clear communication and timely refunds are. We regret the delay and the lack of follow-up from our side after your cancellation. This is not the experience we want for any of our customers.
Please allow us a chance to fix this. We request you to contact our Customer Support Team so we can resolve your issue quickly.
You can reach us through any of the following ways:
Phone: +91 99112 36654 (Monday–Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 5:00 PM, Sunday: 10:00 AM – 2:00 PM)
Email: support@thetransporter.in
Contact Form: Visit Contact Us and submit your details
Please mention your booking ID or phone number used at the time of booking so we can trace your request quickly.
We value your trust and will work hard to solve this for you.
Warm regards,
Team TheTransporter Packers and Movers
I had a great experience with…
I had a great experience with Transporter Packers. The service was professional, timely, and hassle-free. The staff was courteous and handled everything with care. My goods arrived safely and on time, exactly as promised. Communication was clear throughout the process, and they were responsive to all my queries. I highly recommend them to anyone looking for reliable and efficient transport services. Would definitely use their service again.
5 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Namrata Bharti,
Thank you so much for your kind words.
We are happy to know that your experience with our service was smooth and worry-free. It is great to hear that our team was polite, your goods reached safely, and your questions were answered clearly.
Your trust means a lot to us. We are glad to know you would choose us again. We will keep working hard to provide the same care and service every time.
Thank you once again.
– Team TheTransporter Packers and Movers
Reply from TheTransporter packers and movers
Dear Niharika Mallick,
Thank you for your feedback.
We are glad to know you liked our fast and good service. Your words encourage us to keep improving and serve you better each time.
We look forward to helping you again in the future.
– Team TheTransporter Packers and Movers
Outstanding service with speed and…
Outstanding service with speed and safety. Apart from this the staff is very friendly and cooperative.
9 May 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Naveen Kumar,
Thank you for your kind review.
We are happy to know that you liked our fast and safe service. It is also good to hear that our staff was friendly and helpful.
Your feedback makes us proud and helps us stay focused on giving the best service. We will be happy to serve you again.
– Team TheTransporter Packers and Movers
Chasing my household shifted from…
Chasing my household shifted from vijaywada to lucknow but no confirmation. Few of them responded initially but with no answer . now they stopped responding also. Talks only about money and they dont have any idea where the household is missing. Need to go and file complaint for this
15 April 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Deepak S,
We are very sorry to hear about your experience.
Your concern is serious, and we understand how stressful it can be when your household items are not clearly tracked or updated. This is not the level of service we aim to provide.
Please allow us a chance to assist you right away. Kindly reach out to our Customer Support Team with your booking ID or registered phone number so we can investigate and help you quickly.
Here are the ways you can contact us:
Phone: +91 99112 36654
(Monday to Friday: 10:00 AM – 9:00 PM, Saturday: 10:00 AM – 5:00 PM, Sunday: 10:00 AM – 2:00 PM)
Email: support@thetransporter.in
Contact Form: Visit Contact Us Page
We will take this matter seriously and do our best to locate your goods and resolve this issue. Thank you for your patience and for bringing this to our attention.
– Team TheTransporter Packers and Movers
Improve your service as per technology
Little bit late and expensive but I got my package. And it is requested to add or improve your live delivery status as like other service providers so that the customer relax until the package reached at there desired location. And please whoever handle your numbers please trained them to talk with polite. If you add your live delivery status definitely you grow more because for customer the package is more important than money . There are many service providers in the market why they again takes service from you or recommends you to others. So please be professional. I got my package but between that I am totally blind. Thankyou.
12 April 2025
Unprompted review
Reply from TheTransporter packers and movers
Dear Pawan Singh,
Thank you for sharing your honest feedback.
We are glad to know that your package was delivered safely, but we truly understand your concerns. We are sorry for the delay and the lack of real-time tracking. Your suggestion to improve live delivery status is very helpful, and we will work on making this better.
We also apologize if our communication was not polite or clear. We will take your feedback seriously and train our team to be more professional and respectful in every call.
Your package is important, and so is your trust. Thank you for helping us understand how we can grow and improve.
– Team TheTransporter Packers and Movers
Reply from TheTransporter packers and movers
Dear Pooja Mahendrakar,
Thank you for taking the time to share your feedback. We are happy to hear that your overall experience was good. However, we sincerely regret the slight damage to your stock and understand how important it is for all items to arrive in perfect condition.
TheTransporter Packers and Movers continuously strive to improve our services, including better handling and packaging solutions. Your feedback helps us enhance our quality to serve our customers better.
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