The Trade Centre Wales - Neath Reviews 

Salesman was great, The 2 after salesmen were very helpful, explained everything clearly, Tom at the final hurdle, very friendly and all went through easily 👏

Jay was very helpful and the process was simple and easy very much appreciated the experience

Today I had great service from Ross, Ben and Molly. Smooth purchase.

Jay was helpful, thanks.

Fantastic service from all at trade centre wales especially molly, Corey, liam and mo

Great, fast and helpful! Thanks Jay!

Friendly, helpful staff and great choice

I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart, let's be honest he's a good salesman, but not in a way that I ever once felt pressured to do anything. 10/10 for Stuart.

It wasn't just that, the overall feeling of the place was fantastic. The showroom was immaculate, the prices were fair. The free coffee/water the test drives, everything honestly was great. You guys should be proud of the experience you provide to people looking for a new car. I wasn't expecting that. And I found the exact car I wanted. Well done trade centre Wales. I will recommend to anyone looking for their next machine. Thanks again.

Visited this dealership with my stepson who had been pre approved for finance.it was all going well until he was asked for a 99 pound deposit before being accepted which I found very odd you only pay once being accepted, in the end after waiting almost an hour the finance was refused and when asked for the deposit back was told would need to wait until Monday when the accounts team are in. Shocking experience and will certainly not be returning to this dealership.

Jay was really helpful …. Answered all our annoying questions ans talked us through the entire process. Can’t fault!

Excellent jay was an absolute star

Throughout our experience we were dealt with by Richard, then Zhane and Jay, all of them were very helpful and friendly. They made the process a lot easier.

Went today to pick a new car and trade mine in at Neath branch.
From start to finish perfect transaction..easy. Staff were lovely..so thankyou Steve,Liam, Rhys and Alicia....
love my new car and with 3K off in the sale couldnt be happier..🤗

First class customer service

Thanks Tom for very good and nice service

Great service from jay and Stuart

Experience start to finish was easy, got car sorted in a day and Jay was very helpful

Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth.
However fault with car meant after sales care questions answered quickly but still waiting a time on recovery response vehicle and no sign of a courtesy car so I am carless. Disappointing after sales care. No one has responded to any emails I have sent and despite a message to say someone would contact me within 2 hours nobody has. Extremely disappointing.
Update:
My saga is still ongoing. No courtesy car, 1 week without my own vehicle. This company DO NOT belong to the motor ombudsman. I would never use this company again or recommend them. After sales is shocking and they will never respond in writing…they do not like to leave paper trail!

Staff took a lot of time to explain everything in detail and had time for all my questions

Good experience from start to finish, Jay was very helpful thank you very much