The Trade Centre Wales - Neath Reviews 

3,628
TrustScore 4.5 out of 5

4.7

Neath Abbey Business Park, Neath Road, SA10 7DR Neath, Wales, GB


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Rated 5 out of 5 stars

I’ve had my car just over a month, it had an issue with the front passenger seat belt, where it was twisted inside the panel. I contacted the After Sales team, who phoned me back same day to book me i... See more

Rated 5 out of 5 stars

I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart... See more

Rated 5 out of 5 stars

Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth. Would definitely recommend if looking to buy a great seco... See more

Rated 5 out of 5 stars

Shout out jay Jay and i shared an hour of time together in his office going through paperwork. What it actually felt like was two buds having a laugh whilst doing some serious stuff. His explain... See more


Company details

  1. Car Dealer
  2. Used Car Dealer

Written by the company

The Trade Centre Group Plc is one of the UK’s largest independent used car retailers, we are known for our high-volume of car sales and our strong family-owned roots. Trade Centre Group sell over 35,000 used cars every year and we focus on offering customers a wide variety of quality used cars, outstanding value, exceptional service along with the convenience to drive your car away the same day.


Contact info

  • Neath Abbey Business Park, Neath Road, SA10 7DR, Neath, Wales, United Kingdom

  • 01792 814300

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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4.7

All reviews

(3,628)

3,369 reviews in the last 12 months

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Rated 5 out of 5 stars

I was blown away by how the process…

I was blown away by how the process went. Honestly, I was not expecting such an amazing experience. I had lots of enjoyment choosing my car, like a kid in a candy store. Then I was greeted by Stuart, let's be honest he's a good salesman, but not in a way that I ever once felt pressured to do anything. 10/10 for Stuart.

It wasn't just that, the overall feeling of the place was fantastic. The showroom was immaculate, the prices were fair. The free coffee/water the test drives, everything honestly was great. You guys should be proud of the experience you provide to people looking for a new car. I wasn't expecting that. And I found the exact car I wanted. Well done trade centre Wales. I will recommend to anyone looking for their next machine. Thanks again.

22 August 2026
Rated 1 out of 5 stars

Visited this dealership with my stepson…

Visited this dealership with my stepson who had been pre approved for finance.it was all going well until he was asked for a 99 pound deposit before being accepted which I found very odd you only pay once being accepted, in the end after waiting almost an hour the finance was refused and when asked for the deposit back was told would need to wait until Monday when the accounts team are in. Shocking experience and will certainly not be returning to this dealership.

22 August 2026
Unprompted review
Rated 5 out of 5 stars

excellent customer service

Went today to pick a new car and trade mine in at Neath branch.
From start to finish perfect transaction..easy. Staff were lovely..so thankyou Steve,Liam, Rhys and Alicia....
love my new car and with 3K off in the sale couldnt be happier..🤗

21 August 2026
Rated 5 out of 5 stars

Great experience

Great experience. Salesmen knowledgeable but not pushy - Ashley and Mo. Also thanks to Ben and Tom who made the sales and pick up very smooth. Would definitely recommend if looking to buy a great second hand car.

20 August 2026
Rated 5 out of 5 stars

Patient staff

Staff took a lot of time to explain everything in detail and had time for all my questions

20 August 2026
Rated 5 out of 5 stars

Full explanations were made throughout…

Full explanations were made throughout the process, the process itself was seamless and details were repeated and any questions were answered fully. I was dealt with by Ryan and Molly who were professional and knowledgable and explained questions well.

19 August 2026
Rated 5 out of 5 stars

Great after sales

I’ve had my car just over a month, it had an issue with the front passenger seat belt, where it was twisted inside the panel. I contacted the After Sales team, who phoned me back same day to book me in, checked the issue within a week and then booked me in for a repair as it needed replacing. When I took my car for the repair, I asked if they could have it done within 2 hours as I needed to be back on time to collect my daughter and they had me out in 45 minutes! Really nice staff and quick service.

19 August 2026
Unprompted review

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