Highly recommend the Quality Conversations course to anyone - the day covered so many learnings and new ways of thinking things you thought you already knew. The course wasn’t dull, it explored va... See more
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TCM is a leading global provider of mediation, investigations, coaching, conflict management, HR, culture change, turnaround and leadership consultancy and training services.
These companies are part of the TCM Group:
The TCM group Engage Leadership The Mediation Company Resolution Framework People & Culture Engage Coaching Transformational Culture The Investigation Company The People & Culture AssociationBusiness Design Centre, N1 0QH, London, United Kingdom
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Excellent course training thank you so much my pleasure

Reply from The TCM Group
Excellent training but too short- should have been two days - Fabulous trainer Marie - very good at keeping it focused, clear and taught us all new, important skills to move forward in resolution/mediation.There was also great people on the course sharing experiences as part of the training which also helped. I would really like to pursue this further in the future.

Reply from The TCM Group
Practical, professional skills to undertake HR investigations in a thorough and restorative manner.
Clear and concise skills, tips and guides to undertaking a HR investigation from the start.
Additionally useful to form preventative practice in both HR and other disciplines. Highly recommended.

Reply from The TCM Group
Great and useful training for development

Reply from The TCM Group
I just completed the five day Mediation course and it was everything I wanted and more. The chance for honest discussions. sharing of experiences and practical elements were all excellent. The trainer was also very experienced and knowledgeable. Would highly recommend.

Reply from The TCM Group
A great training with lots of insights on mediation. Andi was great in explaining the process, well structured, and the training was very interactive. Along with the learning and exchange of experiences we also had fun.

Reply from The TCM Group
I’ve enjoyed the training and the friendly atmosphere created by the trainer. The learning was an added value that I truly enjoyed and appreciate

Reply from The TCM Group
Great course, really comprehensive and a brilliant model for workplace mediation !

Reply from The TCM Group
Thank you so much for amazing experience and gained skills🙏.

Reply from The TCM Group
Professional approach. Great trainers. Really enjoyed it!

Reply from The TCM Group
Great training session led by Polly who was fantastic. I feel much more confident holding mediation sessions now

Reply from The TCM Group
Marie was a great facilitator!! thank you! I found the sessions really well run and the content was delivered in an interesting and fun way.
The group discussions were facilitated well, and I appreciated Marie sharing her personal experiences of mediation.

Reply from The TCM Group
I recently completed a Mediation course run by TCM. The course was run very well, with there being lots of course handout and a very well written workbook. The Lecturers on the course were extremely good and professional. I would highly recommend the TCM Group based upon my experience.

Reply from The TCM Group
I found the course very useful and informative, facilitated in a professional manner by a knowledgeable expert in their field. It was well organised and delivered quality content. It was fast paced and covered a lot, so I would recommend people new to culture change do some pre-course reading in advance of attending. Would recommend to others.

Reply from The TCM Group
The content of the course was very well put together. The facilitation was excellent. The course does really need you to commit to it as it is fast paced and covers a range of theories and practical work. I would recommend this course for anyone who wants to gain quality work place mediation skills.

Reply from The TCM Group
I attended the 5 day mediation course - the facilitator Marie was brilliant, so engaging and with a wealth of experience to ask lots of questions and get best practice and plenty of real life examples. The course itself is so thorough and I feel equipped to deal with mediation.

Reply from The TCM Group
I did the 3-day Resolution Facilitation course, and it was one of the most enjoyable, informative and thought provocting courses I have been on.
The pre-course support from Cameron was first-class, and the tutor, Alex, kept it lively and real. Well recommended.

Reply from The TCM Group
The TCM Group training was five star. The course was structured, balancing theory, skillsets and practice in the timeframe, and was delivered by extremely experienced, top-quality professional mediators. The support team and aftercare were also exceptional. I would strongly recommend this qualification and really appreciate the TCM Group's culture and values: I will train with them again.

Reply from The TCM Group
The mediation course was excellent - extremely high quality training, would thoroughly recommend.

Reply from The TCM Group
It was a very helpful, informative and enjoyable learning experience.

Reply from The TCM Group
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