The TCM Group Reviews 

Andi and the group were so supportive of eachother.

The course is structured in a very clear way. The mix of theory for your understanding, and practical role playing to put this into practice worked very well.

Thanks so much for everything!

Had a great time on a wonderful course building new skills and friendships

I attend the 2 day mediation training delivered by TCM. It was excellent. The Trainer was knowledgeable and shared lots of useful tips, as well as supporting the group to practice the approach to mediation.

The facilitator Rachel was amazing and informative brilliant story telling and demonstrated good knowledge of subjects matter.

I took the 5-day mediation course with Marie Coombes. The course was very well-structured, striking the perfect balance between theory and practice. Marie was a brilliant instructor, who explained and demonstrated the course content perfectly. I felt challenged in the best way and learned a lot of valuable skills.

Blends theory with practical application really well. Engaging facilitator. Both new learning and important reminders

The TCM resolution framework, when applied correctly, is a game changer for any organisation looking to transform how it handles grievance and conduct issues in the workplace. Our trainer, Andi Hargreaves, was exceptional. She demonstrated her vast experience and knowledge of the topic through her comprehensive explanations and relevant industry examples.

Opportunity to role play with realistic scenarios.

Great experience!

I was on a mediation course, the content was extremely useful for my role as a mediator. There were a lot of interesting slides and the breakaway rooms to discuss different scenarios - Highly recommended.
Many thanks!

TCM are great really passionate about what they do. I love their Framework model and alternative dispute resolution ethos so refreshing and it really works. I have had the benefit of being trained by David and his excellent team as a Mediator and I really advocate this as an approach to resolve conflict in organisations in a much healthier and productive way.

I thoroughly enjoyed the course! The trainer was very nice and came with a wealth of experience. I had preconceptions as to how much I would take away from the course (being ex-law enforcement) however I was pleasantly proven wrong. The course took what I already knew about conducting investigations, and developed my understanding of applying that to a corporate setting. Highly recommended.

Informative, fun and engaging course

Great course content and brilliant trainer, full of knowledge

Alex was sensational

Excellent we’ll deliver course by Thoralf

Simple and easy to contact, good information and easy to use. friendly and helpful people and a great outcome.

Great training and trainer who used her expertise and experience to make the training so interesting. Would highly recommend this course and am considering another course with TCM.

Great learning experience with opportunitiy to be actively involved with the learning

Fantastic training….couldn't recommend more highly.