The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent service and great fun

Excellent service and great fun. Used this company for silent disco twice and been brilliant.great value for an excellent time. Hired for a weekend over Xmas and they gave it to us for over 2 weeks. Such a great experience,we have booked again for a girls weekend away in July, thanks so much 👍

21 December 2025
Unprompted review
Rated 5 out of 5 stars

Always the best!

As always, silent disco came through with helping us with our complicated needs and timing! Thank you - you are the best!!!!

1 January 2026
Unprompted review
Rated 5 out of 5 stars

Great Fun

From my initial contact with Louise, to delivery and collection the experience was so easy! The kit supplied all worked and instructions, setup and quality was amazing. The karaoke machine was an excellent addition to our charity's staff party - the only dip in quality was our singing! Thank you so much.

12 December 2025
Unprompted review
Rated 5 out of 5 stars

We had the best night

We had the best night. A few technical issues but all our fault so just make sure before the night you have this all working and sorted. Elijah was great and I were the technical team!! Thanks

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Very professional company.

Very professional company.
Great commmunication throughout the whole process.
All equipment worked, I had a small problem Saturday evening and the helpdesk answered the phone immediatley and sorted out the problem.
Thank you to Steph and the team.
I would use you again with confidence

22 November 2025
Unprompted review
Rated 5 out of 5 stars

Excellent entertainment

Excellent entertainment, went down a storm for my daughter’s 18th birthday party. Quick and easy to set up, headphones easy to use. Delivery and pick up hassle free. Silent disco team helpful in arranging the package required. Absolutely recommend! Fun had by all ages.

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Great fun

Used the Silent Disco Company to take a silent disco package away with us for a 60th birthday family weekend away. Everyone had a really fun evening with ages ranging from 4 - 80 years old. The Airbnb we had booked had a power failure that day but we were still able to have the silent disco as no power was needed

25 October 2025
Unprompted review
Rated 5 out of 5 stars

Everything was stress free all…

Everything was stress free all delivered too my home address n collected from there would deffo hire again n recommend to others they in contact with u makein sure everything was OK n wished us agd time

24 October 2025
Unprompted review
Rated 5 out of 5 stars

Fantastic Experience with Seamless Setup and Incredible Atmosphere

We had an absolutely amazing fundraiser using The Silent Disco Company’s dry hire package! From start to finish, everything was seamless. The lights, lasers, and smoke machine completely transformed the space, the church looked like a professional dance venue, and everyone was blown away by the atmosphere.

There were plenty of playlists to choose from, catering to all ages and music tastes, so no one was left out. The equipment was incredibly easy to set up, with clear instructions and great customer support if we needed it. Once the headphones were on and the music started, the energy was electric, people were laughing, singing, and switching channels all night.

It was such a unique, fun, and memorable experience that everyone’s still talking about it! We’ll definitely be booking again for future events. Highly recommend The Silent Disco Company to anyone looking to host something special.

4 October 2025
Unprompted review
Rated 5 out of 5 stars

Sue and the 60's!

Fabulous customer service - special mention to Elijah
Prompt delivery and collection as promised
Easy to use equipment
Absolutely amazing and I will use again. I have never laughed and danced as much in a long time! Thank you so very much!!

11 October 2025
Unprompted review
Rated 2 out of 5 stars

Silent disco..a few hiccups along the way

Unfortunately we experienced a huge delay with the equipment arriving due to issues with DHL, the company did manage to arrange for us to go and collect it ourselves from the delivery depot the day before the event. This caused us a great amount of stress worrying that it was not going to be with us in time for our wedding reception entertainment. We also had booked and paid extra for ‘Groom and Groom’ branded headphones and they had given us ‘Bride and Groom’ headphones. We were also supposed to receive 100 glow sticks with our order which also was not included, which was also disappointing. With returning the equipment DHL should have picked up between 8-6 on the Monday but have since received a text to say they may not collect it until 10pm! We were pleased with how well the silent disco went and it was all easy to set up, just disappointed with the issues and missing items we encountered.

11 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent service from start to finish

Super happy with everything from the initial support to the actual equipment. Steph was really helpful, answering all my questions ahead of the booking and making sure I was comfortable with how everything worked. The whole process was slick and really easy - the team is very quick to respond and extremely helpful. When the equipment arrived, it was really easy to set up and use - literally 'plug and play' - and it came with all the leads needed and a helpful instruction manual. The drop-off and pick-up was also seamless. I wouldn't hesitate to use The Silent Disco Company again and would highly recommend it to anyone looking for equipment hire.

8 October 2025
Unprompted review
Rated 5 out of 5 stars

Great service all round

Wonderful company to work with. Fantastic quality equipment which is very, very easy to use. Fab customer service. Dont use any other company if you are looking to run your own Silent disco!

27 September 2025
Unprompted review
Rated 5 out of 5 stars

Just the thing for our end of season celebration event

Really valued the support from Elijah in choosing the right package for our event. Headphones were really well received; the players, their siblings and their adults had lots of fun with them.
Everything was clearly packaged and explained. Included manual was great. Paying the extra for the pre-loaded tablets definitely reduced the stress levels on the day. Only grumble was that the collection of the headphones didn't offer a 2hr window/opportunity to track so I was expected to be in from 8am - 6pm which was really frustrating. Otherwise a great company and we will definitely use again if/when we have another silent disco.

7 September 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Emily, thank you for providing a positive 5* star review. We strive to deliver the highest quality service and provide the best experience for you and your guests. We hope to see you again in the future :)

Rated 5 out of 5 stars

Amazing experience!

Efficient and informative delivery and collection. Amazing equipment provided for a silent disco with our family and friends. Such a good idea for a lodge weekend away. Would 100% recommend and use again!

13 September 2025
Unprompted review
The Silent Disco Company Group Ltd logo

Reply from The Silent Disco Company Group Ltd

Hi Lucy, thank you for the kind words and the positive *5 star review. We are glad to hear that you had a fantastic experience with us and we hope you hire with us again in the future :)

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