The Silent Disco Company Group Ltd Reviews 

209
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 83 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the helpful staff, noting that communication is entirely seamless and the equipment is remarkably easy to set up and use. People consistently highlight the exceptional customer service, mentioning that the team is always ready to answer queries and provide useful technical support. However, some people mentioned encountering frustrating issues such as missing items, incorrect equipment delivered, or essential cables being accidentally left out. A few reviewers also experienced significant delivery stress or found that customer support was unresponsive when attempting to resolve these unexpected problems.

What people talk about most

Service

Customers consistently note positive experiences with service, highlighting exceptional professionalism,... See more

Product

Consumers find product to be positive, highlighting how easy the equipment is to set up and use for parties.... See more

User experience

Clients share positive opinions on user experience, highlighting that everything is quick, simple, and easy... See more

Customer service

Users describe positive interactions with customer service, highlighting a brilliant, friendly team that is... See more

Staff

People report positive experiences with staff, highlighting their professionalism, friendliness, and helpful... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure th... See more

Rated 5 out of 5 stars

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect ad... See more

Rated 5 out of 5 stars

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with comm... See more

Rated 5 out of 5 stars

The Silent Disco was a smash hit at our Boxing Day Party. The sales team were exceptional, incredibly helpful and had my requirements at the heart of everything. The equipment was brillian... See more


Company details

  1. Entertainment Agency
  2. Karaoke Equipment Rental Service
  3. Mobile Disco

Written by the company

The UK’s Original Silent Disco Hire & Events Company, catering to a wide variety of events including Private events, Festivals, Weddings and Corporate Events. We offer the very best service and Silent Disco experience from small to large events. Offer...


Contact info

4.8

Excellent

TrustScore 5 out of 5

209 reviews

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No recent history of asking for reviews

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4.8

All reviews

(209)

79 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 4 out of 5 stars

The service from the Silent Disco…

The service from the Silent Disco Company was excellent - only slightly let down by DPD who had a technical error when delivering which meant I had to chase them to get the parcel delivered. But that's not the fault of Sident Disco Company - rather it's a risk when getting anything delivered rather than collecting in person. But the good thing was that the parcel delivery date is usually a day earlier than needed to allow for such issues. The karaoke kit itself was fantastic and in good working order - many. thanks.

7 September 2026
Unprompted review
Rated 5 out of 5 stars

Hired a screen and headphones

Hired a screen, headphones and dvd player for a tv series showing for a birthday party of 41 people. Absolutely fabulous from start to finish. Great communication just before the event to ensure the team had all they needed.
On the day the guys were professional, friendly and nothing was too much trouble. They unloaded and set up everything and operated everything and packed up everything. Set up and takedown was surprisingly quick too!
The headphones for the sound were a great idea.
I cannot recommend them highly enough!

5 September 2026
Unprompted review
Rated 5 out of 5 stars

Another happy hire (5th year running)

Another happy hire (5th year running). We use Silent Disco Company each year for an event with our church youth group. Quality equipment, very reasonable prices, so well organised and good with communication. We keep coming back to them.

27 August 2026
Unprompted review
Rated 5 out of 5 stars

Silent Disco - School Hire

We have used The Silent Disco Company for the last four year and they have always delivered an exceptional service. Prompt delivery, easy and clear guidelines for use and offer a discounted rate for returning customers.

23 March 2026
Unprompted review
Rated 5 out of 5 stars

What a blast!

Brilliant team, very friendly and always happy to support with ordering and any queries. We ordered the karaoke and silent disco package and it was easy use. Everyone enjoyed and it was the perfect addition to our celebration! Easy delivery and pick up. Thanks for accommodating our time frame too! Will be sure to hire again!

22 August 2026
Unprompted review
Rated 1 out of 5 stars

Awful - do not use these people

Awful. Ordered silent disco kit for party, they sent a couple of lights, a smoke machine with no smoke fluid and no silent disco equipment whatsoever. No headphones, receivers. Nothing. Customer service didn’t respond or return calls. An absolute disgrace and it wrecked our planned party. Use somebody else, they can’t even get the most simple thing right.

15 August 2026
Unprompted review
Rated 5 out of 5 stars

Really fantastic service

Really fantastic service. Silent disco very easy to set up. Booking process effortless. Really good quality equipment and good disco light too! It made for a very memorable party. My only feedback is in respect of the couriers used - they were 2.5hrs late delivering and 3hrs late collecting which did impact on our days. That said the company sorted out an alternative way to return and I would still use them again.

6 August 2026
Unprompted review
Rated 1 out of 5 stars

AWFUL*****

AWFUL*****
I had a deeply disappointing experience with The Silent Disco Company. Unfortunately, the equipment they provided was consistently faulty—many headsets didn’t connect, and the sound quality was poor. Moreover, the headphones were absolutely filthy, which was unacceptable. The whole operation was disorganized: deliveries were late, instructions unclear, and the staff exhibited appalling customer service—no accountability, no solutions, and no apologies. To make matters worse, it was extremely overpriced, especially for the abysmal service we received. I cannot recommend this company in any capacity, and I strongly urge others to seek a more professional and reasonably priced provider

8 August 2026
Unprompted review
Rated 5 out of 5 stars

Excellent Silent Disco for hire

We used the Silent Disco Company for our wedding, the DJ linked up their equipment to it easily. We issued the headphones to our guests and away we went. Everyone had a fantastic time and loved every minute. We absolutely hire again from you as it was so easy but also so much fun!! Thank you for making our Wedding day special.

1 August 2026
Unprompted review
Rated 5 out of 5 stars

Just book them - they're ace!

As a professional event manager, I was a little anxious about doing a dry hire for headsets as we usually rely on a technician for this. No need to worry though, the kit arrived on time and was really well packaged with clear instructions on how to set up, including a video tutorial. It was super easy! The silent disco was amazing and the equipment was top notch and in budget!! Win win. I'd recommend the Silent Disco Company - in fact we've already booked them for another event!

3 July 2026
Unprompted review
Rated 5 out of 5 stars

We used The Silent Disco Company for our Summer Festival

We used The Silent Disco Company for our event. We hired the silent disco with 3 transmitters and 50 headsets. This was the 3rd time we had used the company. On all occasions we found the company helpful and the equipment easy to use, hence why we keep returning. If we ever needed any help they were there at the end of the phone.

18 July 2026
Unprompted review
Rated 5 out of 5 stars

Great company to deal with

Great company to deal with.
Was all very straight forward. They were happy to answer any queries and everything was actually as they said it would.
Would highly recommend.
Great night was had by all. Definitely use the silent disco company again
Thank you x

3 July 2026
Unprompted review

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