I've just received my first delivery from Savannah. Order No. 13636198334845. I'm delighted that my 10 bottles of Mrs Balls were so well packed that there's no breakages. My creamed sweetcorn tins... See more
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Review summary
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Reviews shaping this summary
No great experience tbh was to be a drunk with my SA friend going home but delivery was several days Kate and no great communication. Just it running late ...wow thanks
Very good quality of Boerewors sausages second to none in the UK. Buying from Savana for years and quality remains the same. Customer service is highly respected. Good delivery service. So go ahead... See more
i am very happy with my experience with Savanna, I was able to treat my son to a few gem squash , his favourite veg. I missed the season last year and they sell out fast. I have one request, when an... See more
Company details
- Grocery Store
- also in
- Fresh Food Market
- Gourmet Grocery Store
- Meat Products Supplier
- South African Restaurant
- Wine Store
Written by the company
The Savanna, Award-Winning South African Food in the UK. Discover authentic, award-winning biltong and droewors, freshly made at our Wimbledon butchery using traditional South African recipes. Explore our wide selection of South African groceries, craft beers, and fine wines, all imported directly from South Africa. With stores across London and a nationwide online shop, The Savanna brings the taste of home to South Africans in the UK, and introduces new fans to the best of South African flavour. Shop online or find your nearest store at www.thesavanna.co.uk
Contact info
55-59 Weir Road, SW19 8UG, Wimbledon , United Kingdom
- 0208 549 6000
- media@thesavanna.co.uk
- thesavanna.co.uk
4.2
Great
583 reviews
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Replied to 97% of negative reviews
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Poor behaviour
Poor behaviour
Ordered a platter for 2 paid and whilst waiting for collection guy returns saying we don't have rice you will be served pasta, this is not the 1st time I encounter such behaviour will not return back
6 May 2026
Unprompted review
Reply from The Savanna
Hello Muna,
We're sorry to hear about your experience.
However, it appears this review may have been intended for a different business. We are he Savanna, a South African food supplier based in the UK, specializing in products such as biltong, boerewors and other South African groceries. We do not sell platters with rice or pasta.
If this review was posted in error, we'd appreciate it if you could update or remove it and leave it on the correct business's page. We hope you're able to resolve the issue with the intended restaurant.
Kind regards
The Savanna
Very good quality of Boerewors sausages…
Very good quality of Boerewors sausages second to none in the UK.
Buying from Savana for years and quality remains the same. Customer service is highly respected. Good delivery service.
So go ahead and try their good quality meat sausages original recipe from South Africa and I not SA. So thats saying their good products deliver everytime.
29 April 2026
Unprompted review
Exceptional quality meat and a real taste of home
We did a meat order for the May bank holiday weekend and the meat was exceptional. Absolutely top quality products as always and a taste of home!
2 May 2026
Unprompted review
My first lot of biltong bites wernt so…
My first lot of biltong bites wernt so fatty this time I couldn't eat it so much fat i dont like fatty foods. Drywors was plain & still wet ? The sliced biltong was fine everything else was good. But wont spend so much money on the biltong anymore if I dont eat it sorry.
24 April 2026
Reply from The Savanna
Hello June,
Thank you for your feedback, and I’m really sorry to hear about your experience with this order.
I apologise that the biltong bites were fattier than expected and that the droëwors was not up to standard. This is certainly not the experience we want any customer to have, especially when you’ve previously enjoyed our products.
We appreciate you taking the time to let us know, and I will be passing your comments on to our production and quality teams so they can review this batch and ensure consistency going forward.
We’re glad to hear the sliced biltong and other items were good, but I completely understand your disappointment with the rest of your order.
If you would like, please feel free to contact us directly at customerservice@thesavanna.co.za so we can look into this further for you and assist appropriately.
Kind regards,
The Savanna Team
Wors that tastes just like SA wors
Savanna has the best tasting wors I have been able to get in the UK. Tastes just like what I would get in SA and the quality is excellent. They communicate and update you constantly about the order and when to expect it. Everything arrived as expected.
17 April 2026
Unprompted review
It's always great to get our favourite…
It's always great to get our favourite treats from The Savanna. Ordering is quick and easy and delivery is spot on every time
24 April 2026
Unprompted review
Thank you so much for my order arrived…
Thank you so much for my order arrived in terrific condition cold items kept cold as well. My taste of Cape Town starts today 😃
29 April 2026
Unprompted review
Product received on time
Product received on time. Well packaged. Thank you 😊
25 April 2026
Unprompted review
Best biltong in the whole of…
Best biltong in the whole of UK…consistently.
Thank you.
20 April 2026
Unprompted review
Have been a client for many years and…
Have been a client for many years and have just stopped going. Went back after about 2 years and won’t be going back again . The reason is the biltong , we already way over the odds, but was is it constantly dry and not something you would be able to sell in South Africa
11 April 2026
Unprompted review
Reply from The Savanna
Hello Jason,
Thank you for taking the time to share your feedback, we truly appreciate it, especially as a long-time customer.
We’re very sorry to hear about your recent experience with the biltong. This is not the standard we aim to deliver, and your comments have been reported to our butchery team for review.
We would really like the opportunity to make this right for you. Please could you contact us at media@thesavanna.co.uk so we can assist you further.
Kind regards,
The Savanna Team
There was a slight delay in my order…
There was a slight delay in my order and the Savanna Team were on it like a rash with excellent customer service and a fast response. It was the Easter weekend so I can understand the delay. Have used them before and will use them again. Thank you Lisa and Team. My problem was resolved.
8 April 2026
Unprompted review
Great service
The postage was quick, everything well packed. Products all good quality
25 March 2026
Easy to shop and kept well informed…
Easy to shop and kept well informed about order progress and delivery.
9 April 2026
Unprompted review
I give five stars
I give five stars, your delivery service is execellent. Your package, and meat fresh. Keep up the good work.
26 March 2026
Great service, top biitong
Having initially having a problem with delivery due to DHL, I dealt with Licille who sorted everything for me, great service was resumed as normal. Best Biltong around at reasonable prices for UK, fantastic shop to deal with or visit
5 April 2026
Unprompted review
Fast Delivery
Fast Delivery, the droëwors and biltong delicious and Beacon Hen Easter eggs received with delight.
25 March 2026
All over excellent service....
All over excellent service.My order was delivered on time l was kept informed. It is well packed and of cause Good to eat or drink .
26 March 2026
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