We had weeks and weeks of no verbal reassurance on how things were going.When people are spending hundreds of pounds on a service the occasional phone call would nice and not a hit and miss portal tha... See more
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See what reviewers are saying
Recently sold and purchased a new home, we were put in touch with the property portal. We found them very helpful and proffesional. They recommended an excellent solicitor and kept us regularly update... See more
Company replied
I've had a great experience with SAS Daniels on my remortgage..... I had several issues on my side with Building Regs Sign off which caused a significant delay, however Kelly kept things moving withou... See more
Company replied
The team that dealt with our house move at the property portal were brilliant. Can’t fault them at all. Kept us up to date with any completed steps throughout the process and throughout the weeks wher... See more
Company details
Written by the company
The Property Portal is a one stop destination for all your property needs. We have a team of specialist Property Consultants on hand who will get an understanding of your requirements, guide and advise you on what you need and provide you with cost effective solutions throughout your property journey. The team at The Property Portal are dedicated to ensuring your property journey, whether moving house, remortgaging or transferring your property interest, is as stress free and simple as possible. We work closely with other property professionals and bring everyone together on our online platform, the Portal. Access to your personal Portal provides regular updates on your property journey and ensures that all parties are working together and for you. At The Property Portal, we pride ourselves on the efficient and cost effective solutions that we can deliver to our customers, with a first class service. We can help with finding you the right solicitor, mortgage broker, estate agent, surveyor and much much more.
Contact info
14 Mallard Court, Mallard Way, CW1 6ZQ, Crewe, United Kingdom
- 0330 912 2220
- enquiries@thepropertyportal.co.uk
- thepropertyportal.co.uk
4.0
Great
61 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Inconsistent to non existent
The portal was not kept up to date consistently and the service from those who called were inconsistent.
One lady in particular was really helpful, but another seemed reluctant to do anything I wanted help with from her check in calls. The check in calls then wained until they stopped completely and I am working directly with the excellent conveyancing solicitor now.
10 July 2023
Reply from The Property Portal
Thank you for your feedback Simon, this is very valuable to improving our processes. We apologise that the portal was not kept up to date for you and will address this with the solicitor. We are pleased that you are receiving a great service from our appointed solicitor and we will review our process regarding check in calls. Thank you from The Property Portal Team.
My house sale
The property portal linked us to Longespe solicitors who were extremely professional helpful and friendly in ensuring our house sale went through smoothly
4 May 2023
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service provided. Wishing you all the best from The Property Portal Team
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service provided. Wishing you all the best from The Property Portal Team
Recently used The Property Portal to…
Recently used The Property Portal to buy our first time, they were great! Very efficient service, kept in the loop, easy online service to use, in order to upload all documents. Would highly recommend!!
4 May 2023
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service provided. Wishing you all the best from The Property Portal Team
Extremely helpful
Extremely helpful, professional , with excellent communication. Kept us up to date with transaction progress and completed the whole process in the timescale asked for.
4 April 2023
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service provided. Wishing you all the best from The Property Portal Team
Prompt & Professional
Prompt, professional and friendly.
Very smooth experience in the selling of my house. I’d highly recommend. Huge thanks to Kelly for her attentive service throughout.
28 April 2023
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were so happy with the service provided. Wishing you all the best from The Property Portal Team
I've had a great experience with SAS…
I've had a great experience with SAS Daniels on my remortgage..... I had several issues on my side with Building Regs Sign off which caused a significant delay, however Kelly kept things moving without any problems! Highly recommended 😁
19 April 2023
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were so happy with the service provided. Wishing you all the best from The Property Portal Team
Joy was fabulous..
We felt that you always had our best interests at the forefront, joy was fabulous at her job .
24 March 2023
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service. Wishing you all the best from The Property Portal Team
House sale made stress free.
Recently sold a property and used legal services via the Property Portal. Easy to access at any time the status of the sale, whether documents were required etc.
Thank you.
9 March 2023
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service. Wishing you all the best from The Property Portal Team
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you were happy with the service. Wishing you all the best from The Property Portal Team
Reply from The Property Portal
Thank you so much for your 4 star review! We are pleased that you were happy with the service. Wishing you all the best from The Property Portal Team
Kept upto date on all parts of…
Kept upto date on all parts of transactions, solicitor use was really helpful and down to earth .would use again
24 February 2023
Reply from The Property Portal
Thank you so much for your 4 star review! We are pleased that you were happy with the service. Wishing you all the best from The Property Portal Team
Hands off from my point of view
Hands off from my point of view, I found the whole experience Hassel free compared to other Pas experiences and little for me to do
6 November 2022
Reply from The Property Portal
Thank you so much for your 4 star review! We are pleased that we could help make your move easier. Wishing you all the best from The Property Portal Team
The property portal made our house move…
The property portal made our house move super easy! They were there to keep tabs along the way and help with any problems we had. would definitely use again!
5 December 2022
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that we could help make your move easier. Wishing you all the best from The Property Portal Team
Tracey and the team were super…
Tracey and the team were super efficient, helpful and generally great to deal with. manged to get my sale through despite buyers faffing about and did an all great job. Fun to work with as well.
21 December 2022
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! We are really pleased that you enjoyed working with our solicitors. Wishing you all the best from The Property Portal Team
Overall very pleased
Process ran as smoothly as possible, staff really friendly and helpful. Couldn’t fault it.
9 December 2022
Unprompted review
Reply from The Property Portal
Thank you so much for your 5 star review! Wishing you all the best from The Property Portal Team
Everything went smoothly
Everything went smoothly using property portal, when a minor issue came up they kept me updated and it was fixed very quickly with plenty of information about what was happening
13 January 2023
Unprompted review
Reply from The Property Portal
Thank you for your 5 star review! All the best from The Property Portal Team
Reply from The Property Portal
Thank you for your 5 star review! All the best from The Property Portal Team
Great conveyancing team
Thought my conveyancers ( tiger law) were great. Very responsive ( not the norm!) and human! Would definitely recommend. Thought the property portal stuff was clunky, behind events and an unnecessary extra hurdle instead of being useful
19 November 2022
Unprompted review
Reply from The Property Portal
Thank you for your review and feedback. We are very pleased that you were happy with our fantastic solicitors. We will continue to implement improvements to the portal to ensure a more positive experience. All the best from The Property Portal Team
Useful webpage
Useful webpage. Friendly staff helpful with my purchase. Pleased with service.
2 December 2022
Unprompted review
Reply from The Property Portal
Thank you for your 4 star review and positive feedback! All the best from The Property Portal Team
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