Law and Lawyers Solicitors Reviews 

1★ – The worst conveyancing experience I have ever been involved in

Law and Lawyers acted for the buyer in our property sale, which began in May and finally completed in September. Their handling of the transaction turned what should have been a normal house move into an unnecessarily stressful, drawn-out nightmare.

The communication was dreadful. Estate agents struggled to get responses. Other solicitors in the chain struggled to get responses. Most incredibly, their own client repeatedly struggled to get responses.

Progress often seemed to happen only after relentless chasing, and there were long periods where nobody appeared to know what was happening because Law and Lawyers simply were not communicating.

It eventually became so bad that I, as the seller, found myself contacting my buyer’s solicitors directly in an attempt to get the transaction moving. That should never have been necessary.

The consequences for us were very real. Because we had so little confidence about when the transaction would actually complete, we were unable to plan our move properly and ended up moving into our new home without furniture. The uncertainty and stress caused throughout the chain was extraordinary.

Responses also seemed disproportionately concentrated later in the day and often only after repeated chasing. I cannot say why that was or how the firm chooses to organise its workload internally, but from the outside the service felt disjointed, painfully slow and completely lacking in urgency.

House purchases are stressful enough without your solicitor becoming one of the biggest obstacles in the transaction. Delays can happen in conveyancing, but poor communication on this scale is entirely avoidable.

Based on our experience, I would strongly advise anyone considering using Law and Lawyers for conveyancing to look very carefully at other options first.

Shinto Paulose and the Law and Lawyers team delivered outstanding service throughout our purchase. They worked quickly, kept us informed at every stage, and made the legal process feel straightforward and stress‑free. Completing a property purchase in just two months was beyond our expectations, and it reflects their expertise and commitment to clients. We’re deeply grateful for their speed, professionalism, and kindness. Shinto’s team didn’t just do their job well; they made a huge milestone in our lives feel safe and guided. We couldn’t have asked for a better solicitor team. We highly recommend their firm for anyone looking for reliable and efficient conveyancing support.

I had a very good experience with Law & Lawyers Solicitors during the purchase of my new home.

I would like to express my sincere gratitude to Gurupriya and the entire team who supported us throughout the conveyancing process.
I truly appreciate the time, effort and assistance provided by everyone involved in helping us complete our property purchase.

Buying a home can be a stressful experience, with many formalities, enquiries and financial arrangements to manage. I am grateful to the team for their guidance, patience and support throughout the journey, particularly during the final stages of the purchase.

A heartfelt thank you to Gurupriya and all the members of the Law & Lawyers team who contributed to making our home purchase possible. Your efforts and assistance are genuinely appreciated.

I would happily recommend Law & Lawyers Solicitors to anyone looking for legal support with their property purchase.

We are happy about the service from law and layers. They were really handy, updated us on everything and guided us correctly. Thankyou

I had a great experience with Law and Lawyers Solicitors. A special thank you to Sonya for being so kind, professional, supportive and always helpful throughout the process. Her communication was excellent and she made everything so much easier. I truly appreciate all her help and would highly recommend her and the team

⭐⭐⭐⭐⭐

I am extremely pleased with the service provided by the team at Law and Lawyers during my house-buying process. From start to finish, they were professional, helpful, and supportive.

They guided me through each stage of the purchase, explained the legal procedures clearly, and kept me informed throughout the process. Their attention to detail, prompt communication, and dedication made what could have been a stressful experience much easier.

A special thank you to the entire team for their hard work and commitment in helping me complete my house purchase successfully. I truly appreciate their support and would highly recommend Law and Lawyers to anyone looking for reliable and professional conveyancing services.

Thank you once again for making this important milestone in my life a smooth and positive experience!

Law and lawyers was excellent, they did our processing fast, chased up all the queries and clarified all my doubts. Would like to thank all members of the team for their hard work. So happy with the experience.

Shockingly awful service!
I don’t know how it is possible run a company like this ! My conveyancing process was made extremely stressful by this firm, because most of the time they don't even bother acknowledging, let alone responding to their clients. I know I am not an isolated case because I have seen many reviews stating the same.

The lack of communication caused so much inconvenience for me, the seller, the estate agent and the seller’s solicitors and led to massive delays in the process. My solicitor did not even respond to me or the seller’s estate agent team for about the first 4 MONTHS of the process, instead another staff member abroad was, to the point where the estate agent thought that he was my solicitor!

Also, when you call the office to speak to your solicitor, they never put you through to them. They are always on lunch break - whatever time you call, and you get told they will ring you back, which obviously does not happen. However, if you are lucky, occasionally, they will ring you back about 2 weeks later and think it’s hilarious.

The attitude this company has is as though they are doing us a favour in their spare time, when we paid them very well. It is interesting how when we emailed them about the fees we had to pay them, the response always was very quick!

Another thing that really shocked me was how they had no issue lying to their customers. First, I was told by this firm that the seller asked for an extension and that is reason for the delay, when I cross checked this with my estate agent, she said the seller had said nothing like this and was actually frustrated that the exchange had not happened sooner. I signed all the final paperwork, but one of their staff members kept lying to the estate agent saying that I hadn’t signed it and that was the delay, when it was this firm delaying everything all along.

We were supposed to exchange before Christmas, however, they dragged it all the way till the middle of January ,stressing out the seller, me , the estate agent and the seller’s solicitors! Just seems very unprofessional overall. I didn’t even know who was lying or telling the truth throughout the process. As a first time buyer this was very frustrating! The whole process just felt like chaos!

I was working full time and constantly stressed because nobody would respond to my emails most of the time. There was a day when we had to ring their office about 5 times to get hold of someone because nobody would return my calls, all while trying to do my job. It was even affecting my job performance.

I felt disrespected and abandoned as a first time buyer. We chose this company because we thought we could trust them, but all that was just thrown back in our faces. Nobody should treat paying customers like this.

Overall, this firm needs to try and show some concern and basic respect towards their customers. I am probably going to get a response saying I can speak to their management about the poor service, but from my previous experience, I would assume that the managers would probably ignore my emails too.

Good experience, had Sonya, Sneha and Ruble working on my case which was mostly handled behind the scenes I found everyone helpful with working towards completion

I am very pleased with the solicitor services I received during my purchase process. The team was professional, helpful, and responsive throughout.

I really appreciated their attention to detail and willingness to answer all my questions. The whole process was smooth and stress-free thanks to their support and guidance.

We had an excellent experience with Law and Lawyers Solicitors throughout our house purchase. The team was professional, efficient, and kept us informed at every stage of the conveyancing process. They were always responsive to our queries and worked hard to ensure everything progressed as smoothly as possible.Thank you shinto and agimol for helping us make the purchase happen

One of the best companies to deal with. They keep you informed on each and every step. They are very professional and knowledgeable. Highly recommend them if are into a property purchase or sale.

Very poor communication
Very poor at meeting deadlines
No sense of urgency with any matter
Mr Jaleel verges on being incompetent
Cheap and nasty solicitors you get what you pay for.
So if you want no service and no progress with nothing but problems these are the folks for you

I've used many conveyancing firms before but these guys are something else. So incompetent, case handler changed 3 times during the process, constantly asked for documents that had already been submitted and cost me financial losses in the end. Had to complain to the legal ombudsman about them. avoid at all costs!!!

Excellent service

They completed our purchase process swiftly. I didn't even need to call or chase, they did everything in the given time frame.
They answered every single email and guided us properly throughout the process. Fantastic service! Especially Gurupriya, Sumayya, Neenu & Stinnie.

Great service

I had a great experience with Law and Lawyers during both the sale of my old property and the purchase of my new one. Sanjana, Sanitha, Ramya, and Alex were all extremely helpful, professional, and easy to deal with throughout the process.

Communication was excellent ! They replied to emails very quickly and kept me updated at every stage, which really helped reduce stress during what can be a complicated process.

They were proactive in chasing things up and making sure everything stayed on track, and as a result the whole transaction was completed in under 10 weeks, which was much faster than I expected.

I really appreciated how smooth and well-managed everything felt from start to finish. I would definitely recommend them to anyone looking for reliable and responsive conveyancing support.

I recently used law and lawyers firm for the purchase of my home. I had a great experience, the team was professional, efficient and kept me well informed through out the entire process.
They were always quick to respond and made everything clear and straight forward, which really helped reduce the stress.I would highly recommend their services and wouldn't hesitate to use them again.And a special thanks to Ajay,Margaret ,Pushpa .God bless you all!!!!