The Process Experts Reviews 

112
•
TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I had to serve notice of eviction to a tenant and was worried about all the paperwork issues that had to be perfectly compliant. Irene was very reassuring as she clearly knew the process inside out. O... See more

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Rated 5 out of 5 stars

With just two days left on a five month notice period, and two weeks to go until the eviction rules changed our tenants told us they were not moving out. This was very stressful for us, but Clare assu... See more

Rated 5 out of 5 stars

Eddie has simply been astonishing from start to finish. He knows his stuff and is very edgy. He goes this extra mile to ensure your file is water tight to obtain the outcome you desire. I am extremely... See more

Rated 5 out of 5 stars

Eddie has been fantastic from day one. I first used his services in 2011, and many times since. He pays great attention to detail, never rushes, and makes doubly sure that everything is watertight b... See more

Company details

  1. Legal Services

Written by the company

Navigating tenant evictions under the Renters’ Rights Act has become a legal minefield. The system is heavily skewed, and even a single minor administrative mistake on a Section 8 notice will derail your case, resetting a stressful, months-long process back to the beginning. You don't need to fight this alone, and you don't need to pay exorbitant hourly legal fees to fix it. The most significant change in the Act. From 1 May 2026, landlords will no longer be able to serve a Section 21 notice to evict a tenant without providing a reason. The ‘accelerated procedure’ — which allowed eviction without a court hearing — is also abolished. Landlords must now use the Section 8 possession procedure, citing a specific statutory ground and providing evidence. In almost all cases, a court hearing will be required. New & Updated Section 8 Grounds for Possession: Section 8 becomes the only route to possession. The grounds fall into two categories: Mandatory Grounds (Court Must Grant Possession) Selling the property: You may use a mandatory ground to sell, but not in the first 12 months of a tenancy. Four months’ notice must be given. Moving in: If you (or a close family member) wish to move into the property, the same 12-month restriction and 4-month notice period apply. Serious rent arrears: The mandatory eviction threshold rises from 2 months to 3 months’ arrears. Major renovation: Possession is available where substantial works require vacant possession. Discretionary Grounds (Court Weighs Up Circumstances) Anti-social behaviour, persistent minor rent arrears, breach of tenancy terms, and other grounds remain, but a judge will consider all evidence from both sides. What this means in practice Landlords should keep thorough records throughout every tenancy — rent payment history, maintenance requests, communications, and inspection reports. End of Fixed-Term Tenancies — All Tenancies Become Periodic From 1 May 2026, all tenancies — both new and existing — will automatically become periodic (open-ended, rolling month-to-month or week-to-week). Fixed-term tenancy agreements will no longer be permitted. Tenants can end their tenancy at any time with two months’ written notice. There is no minimum tenancy period under the Act, meaning a tenant could, in theory, give notice on day one.


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4.9

Excellent

TrustScore 5 out of 5

112 reviews

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4.9

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(112)

22 reviews in the last 12 months

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Rated 5 out of 5 stars

Eddie sorted everything from start to…

Eddie sorted everything from start to finish. During the process Eddie was spot on to what would happen at each stage. Have no hesitation in recommending. Have passed on his details to friends I know who let properties in case ever required. These guys are worth every penny. Don't struggle on your own just call Eddie !!

12 December 2019
Unprompted review
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Reply from The Process Experts

Thanks Stuart your positive feedback is very much appreciated

Rated 5 out of 5 stars

Eddie always excels at what he does

Eddie always excels at what he does - he's a great asset to any landlord. I've had a nightmare before with the big prime time money grabbing companies, Ed is the antidote to this. Don't think twice before employing The Process Experts, I can't speak highly enough

27 November 2019
Unprompted review
Rated 5 out of 5 stars

Ed is a Genius in evictions look no…

Ed is a Genius in evictions look no further!!!
Ed's experience helped me evict a tenant who knew how to play the court system after my estate agents did a poor job ensuring all the correct documents were in place prior to starting the tenancy. This could of lead to a very lengthy and complicated procedure had I not been advised by Ed on what to do to keep it short and sweet.
Ed's fair fees and advice cannot be compared to any of these larger companies that just want your money and have no real experience!. Ed will take the time to give you the absolute best advice as he is an expert in this field. - He lives and breathes eviction and you will be in good hands with this guy.. Thanks again.... Aman

8 July 2019
Unprompted review
Rated 5 out of 5 stars

Very helpful service with difficult tenant

We have asked for help The Process Experts when our tenant declined to accept our Notice. And from that moment we were guided through the whole process from reissuing a new Notice, through court hearing, possession order receipt and bailiff process. It costs a fraction of price of other landlords' lawyers fees and it is absolutely worth it! The Process Experts know what they doing and how to make your difficult tenant to move out of your property. I would recommend it to everyone having problems with their tenants!

25 March 2019
Unprompted review
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Reply from The Process Experts

This is very much appreciated. We do our best and always want and expect a good outcome.

Rated 5 out of 5 stars

I've dealt with Eddie a couple of times…

I've dealt with Eddie a couple of times and this time I had a nightmare tenant in the property not paying rent. Eddie did all the court papers and helped me through the process from start to finish. I did get a poor judge at the hearing so it turned into a long ordeal but Eddie helped me through it and the tenant is now out. I would recommend to anyone!!!

25 March 2019
Unprompted review
The Process Experts logo

Reply from The Process Experts

Thank you Paul for your recommendation, we really appreciate it and are really happy that you now have your property back, Ed

Rated 5 out of 5 stars

Eddie exceeded all expectations

Eddie exceeded all expectations. His knowledge of the process is unparalleled. Bad tenants were out swiftly and smoothly. Eddie was always available to give advice and support throughout the process. Cannot recommend highly him enough. Brilliant and professional service.

19 September 2018
Unprompted review
Rated 5 out of 5 stars

Eviction Eddie - best in the business,..

Process Experts - Edmund Morgan is the Master of the Universe with evictions,.. his knowledge and understanding not to mention decades of experience puts him head and shoulders above the rest. If you’ve got a problem. No one else can help. You can call, ‘Eviction Eddie’ Top, Top, Top man. Thanks. :)

4 September 2018
Unprompted review
Rated 5 out of 5 stars

A refreshingly honest company

A refreshingly honest company who helped my husband and I, as landlords, when needing to evict our tenant. We were given good advice and all worked out well for both us and our tenant. Many thanks Eddie for your advice and help

24 August 2018
Unprompted review
Rated 5 out of 5 stars

Fantastic

Fantastic. Very proffessional service. Ed took his time to explain the process and was always available to answer any questions that we had. He certainly took a lot of the stress out of a very difficult situation. He knows his stuff. While I hope Im not in the position to need his services again, I would not hesitate in going back to him and definitely recommend him to anyone who finds themselves in this difficult situation.Thanks again Ed.

10 May 2018
Unprompted review
Rated 5 out of 5 stars

Possession Order in place!

Ed made a difficult, challenging process more comfortable.
he continually demonstrated throughout the process that with applying the deep knowledge he has, any potential loop holes are quickly addressed or closed. He as a solid relationship with advocates up and down the country so no matter where your ‘tenant problem’ is, it can be solved effectively. Although I hope I won’t have to, I would not look any further than use ‘The Process Experts’ in the future if required. A big thank you again Ed.

2 February 2018
Unprompted review
Rated 5 out of 5 stars

God Send !! Couldn’t recommend The Process Expert enough.

Ed has literally been a god send to me. I have 36 property’s which I rent out which comes with a lot of stress. I have a nightmare tenant at the moment who is trying to sue me for over £10k so the last few months have been terrifying. I have bored Ed with every detail and I’ve have been calling him on a daily basis for the last few months. He’s always answered the phone and reassured me and helped guide me through the next step. I honestly don’t know how I would have coped without him so I will always be so grateful for that. I don’t really know how to repay you for all the time you’ve put into my troubles.
I couldn’t recommend The Process Expert enough, I can tell Ed has a real passion for this kind of thing and it’s definitely his area of expertise!

30 January 2018
Unprompted review
Rated 5 out of 5 stars

Eddie at Process Experts offers a …

Eddie at Process Experts offers a brilliant service and holds your hand every step of the way. I was very pleased with his professionalism and depth of knowledge which helped me obtain a possession notice for my flat
I would definitely recommend this company.
Many Thanks again Ed

30 January 2018
Unprompted review
Rated 5 out of 5 stars

First Class Service

First Class Service. This is the second time I have used the services of The Process Experts and I wouldn't go anywhere else. Eddie guided and supported me throughout the process of serving a Section 21 notice. I had problems with the deposit protection and Eddie showed me a solution which allowed me to serve a valid section 21 notice and I obtained a 14 day possession order at the first attempt. Eddie knows the rules and he shows you how to apply them to achieve a 5 star outcome. I can't thank you enough Eddie.

19 December 2017
Unprompted review
Rated 5 out of 5 stars

Great Service and Outcome

Great Service and Outcome
Faced with the task of having to repossess my house I did not know to whom to turn. There are many much more expensive options out there, however thanks to Ed's eye for detail and subject matter knowledge, the process has been straight forward. I now have a repossession order thanks to Ed. I would definitely use him again..

20 November 2017
Unprompted review
Rated 5 out of 5 stars

I have been a landlord now for over 20 …

I have been a landlord now for over 20 years and have used this company a hand full of times and to be quite honest there is no one better a getting possession of your property back.I have been particularly impressed with how they help u from start to finish.I will continue to sing the praise of this business thanks for all your hard work Eddie.

21 August 2017
Unprompted review
Rated 4 out of 5 stars

Friendly and Approachable.

After getting my head around the court papers etc, i finally got back what is wrightfuly mine, of course with Eds help. Thank You Ed.

10 August 2017
Unprompted review

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