Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery. Only criticism is the large amount of non recyclable plastic packaging.
Company replied
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Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Seeking advice on a new paddle for my better half and me. I was very impressed on how every question I asked was answered quickly. The advice given was throughout the process was excellent. Having now... See more
Company replied
I had been waiting since October for stock of Vatic's new paddles to come in from the US. Lloyd at The Pickleball Store kept me up to date and sent me an email last week to confirm stock was in. I for... See more
Company replied
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of ef... See more
Company replied
Company details
Written by the company
We are the UK's premier provider of pickleball products. Created for the players by the players. Stocking world leading pickleball paddles, balls, nets and sets. Superb customer service and fast UK shipping times. Start your pickleball journey today with The Pickleball Store.
Contact info
Unit 130, PO30 1DF, Newport, United Kingdom
- hello@thepickleballstore.co.uk
- thepickleballstore.co.uk
4.9
Excellent
646 reviews
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Replied to 100% of negative reviews
Typically replies within 1 week
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Very quick delivery & good service
7 September 2026
Good balls at a reasonable price
Good balls at a reasonable price. Perhaps took a little longer to arrive but no complaints and would use them again.
7 September 2026
Reply from The Pickleball Store
Thank you for your review! We’re really pleased to hear you were happy with the balls and felt they were good value for money. We’re sorry they took a little longer than expected to arrive, but we really appreciate your patience and are glad to hear you’d shop with us again. We look forward to welcoming you back for any future Pickleball needs!
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review! We're so pleased that you were happy with the product you ordered, the price and the delivery time. Your support means a lot to our team!
Efficient and quick turnaround and very…
Efficient and quick turnaround and very competitive.
7 September 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share this feedback! We’re really pleased to hear you were happy with the quick turnaround and competitive pricing. We really appreciate your support and we wish you many great games ahead!
Very happy with the reduced (sale +…
Very happy with the reduced (sale + fest buy reduction) price for my new Joola BenJohns) picklepaddle!!
Also arrives very quickly with a nice courtesy pickleball shop cover … Thank you!!
7 September 2026
Reply from The Pickleball Store
Thank you so much for your great review! We’re really pleased to hear you were happy with the price of your new JOOLA paddle and that it arrived quickly too.
We wish you many great games with it, and we’re glad you liked the complimentary Pickleball Store paddle cover as well! Thanks again for choosing us!
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review! Your support means a lot to our team.
Just purchased the Selkirk Labs…
Just purchased the Selkirk Labs Boomstick and collectors case. Was a smooth purchase with no hiccups. Arrived within the time stated. So happy with the product 👍
3 September 2026
Unprompted review
Reply from The Pickleball Store
Thank you so much for sharing these great comments! We’re really pleased to hear your Boomstik and collector’s case arrived within the expected timeframe and that everything went smoothly with your order.
We're so glad you like your new paddle and we wish you many great games with it! Thanks again for choosing The Pickleball Store!
Very good price on my first racket
Very good price on my first racket - Vatic Pro Prism Flash 16. And appreciated the prompt delivery.
Only criticism is the large amount of non recyclable plastic packaging.
4 September 2026
Reply from The Pickleball Store
Thank you so much for your review! We’re really pleased to hear you were happy with the price of your paddle and that it arrived promptly. We also really appreciate your feedback regarding the packaging. Making sure your paddle arrives to you safely and completely undamaged is one of our top priorities, which is why we currently use our secure protective packaging. That said, we completely understand your concerns and it’s something we’ll certainly take on board.
Reply from The Pickleball Store
That's what we love to hear! Thanks so much for your support.
The staff at the store were considerate…
The staff at the store were considerate in their response to my order! They got in touch to clarify to prevent delivery of something i didn’t need! They then fulfilled my order with a high level of efficiency! Thank you PBS!
2 September 2026
Reply from The Pickleball Store
Thank you so much for your lovely comments! We’re really pleased we could get in touch and make sure everything was right before sending your order out. We really appreciate your support and hope you enjoy your new pickleball gear!
Product as promised
Product as promised - well described, good price, quick delivery. All perfect. Thanks.
1 September 2026
Reply from The Pickleball Store
Thank you so much for taking the time to share this great review, we're delighted to hear that you were happy with the description, pricing and delivery times! We wish you many great games ahead with your new pickleball gear!
Reply from The Pickleball Store
Thank you so much for your great review, we really appreciate it! We hope you enjoy your new paddle and cover!
Reply from The Pickleball Store
Thank you so much for sharing these great comments. We're so pleased that the delivery was prompt, enjoy your new pickleballs!
Reply from The Pickleball Store
Thank you so much for taking the time to share this great feedback. We're delighted that you're pleased with your new paddle and that you were happy with delivery times. We wish you many great games ahead!
Reply from The Pickleball Store
Thank you for this great review, your support means a lot to our team! We wish you many great games with your new Pickleball gear!
Reply from The Pickleball Store
Thank you for taking the time to share this great feedback! We're delighted to hear that you were happy with the delivery times and pricing. Your support means a lot to our team!
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