There was a software hiccup when I confirmed my order and I did not receive an email confirmation. Then only half of the order arrived. However it was resolved efficiently by the person who responde... See more
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First buy:- good, reasonably priced, arrived in a reasonable time. Good product. This time:-order confirmed and subsequently an email saying "completed"... It hasn't arrived, I emailed them, no... See more
Used them 3 times now and never had a bad experience, very quick at getting your order ready and dispatched with a very quick delivery time, metal has always arrived save and not damaged unlike some p... See more
Only needed small amount of aluminium sheet reasonably priced and came really quick Would use again and would recommend Great communication 5*
Company details
Written by the company
A Multi Metals stockist supplying to educational institutions, hobby engineers, craft users, jewellery makers and anyone with a requirement for metals. We stock all grades aluminium, brass, bronze, copper, stainless and mild steels. We stock these in round bar, flat bar, hexagon, tube, box section, sheet, plate, angles, square bar and can cut to any size.
Contact info
United Kingdom
- themultimetalsshop.co.uk
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DO NOT USE THIS COMPANY
DO NOT USE THIS COMPANY
Paid for goods but no acknowledgement since. Item still not arrived weeks later. The phone number listed is dead so can only assume they have gone bust or it is a scam. Now trying to claim funds back.
No customer service
My order says despatched but the courier says not collected. Have sent email, used their contact page and no reply. Even tried phone number but says not in use.
Will have to try charge back or something.
My order was processed accurately and…
My order was processed accurately and quickly
The only downside is the delivery took a week
What more could you wish for?
Easy to order on-line. Excellent material, well packaged and delivered promptly - what more could you wish for?
My order came really quickly which was…
My order came really quickly which was brilliant 👏. Ordered on Wednesday arrived on Friday morning!
Quick efficient and easy ordering and…
Quick efficient and easy ordering and very prompt delivery. First class service
Great service
Great service,but did not receive on time due to postal strike, perhaps it’s worth considering an alternative.
Order never arrived & No comms.
Order never arrived. Company phone number not in use. Don't respond to any emails. Waste of time and money.
Minor hiccups but quickly resolved.
There was a software hiccup when I confirmed my order and I did not receive an email confirmation. Then only half of the order arrived. However it was resolved efficiently by the person who responded to my message. Would have been better if I could telephone and talk to someone.
Item received is exactly as described at a good price.
I will buy from them again. Hopefully their website issues will have been sorted by the time I do.
Ordered Copper
Ordered Copper on the website and had very poor communications no email to say the order had gone through and unable to phone as the number comes up not in service, honestly thought we had been stiched up. The first thing I new about the delivery was a date from a courier company. So it did arrive and was good quality. Just very poor customer communications. !!
So poor non communication
So poor non communication that I have started a Section 27 claim. Did not know that material would be sent so ordered from another supplier. Now have received more steel when the other is now in production.
Slow delivery
Slow delivery, no communication at at all about order from the company, leaving you to wonder if the order is ever coming. The phone number given on their web site is a disconnected service. But they are very fast to take your money! Void this company, they are are at best a shambles at worst probably crooks.
Potential scam
Order confirmation not received until 11 days after the order, and only after I'd tried contacting the company
Phone number is dead
No advise on delivery date
As best as I can tell right now, this company is a money-making scam and will be reported accordingly
DO NOT USE
Ordered once, no payment taken no confirmation email or receipt.
Thinking it had failed to process I ordered again a week later.
Payment has been taken twice now still no communication from multimetals. Phone number doesn’t work and no reply from emails. Nothing delivered or even suggested. I think I’ve been doubly ripped off.
I suggest that nobody else should risk using this company, all is not well there. At the very least try and call their disconnected number first before you decide.
Order somewhere else
Would be more stars if the item actually arrived. Phone number disconnected, no response to email, contact form on website or messaging feature. Will be getting money back through my bank
If you want your order to arrive try somewhere else
I got my order and it was fine, but...
I got my order after a few days and it was fine, but I got no confirmation email, no response from emails about not getting a confirmation and the phone number appears to be disconnected. Not sure what you would do if there was an issue with your order as they appear to be uncontactable... So not sure I'd use them again..
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