The LGV Training Company Reviews 

867
•
TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Considering 121 reviews, reviewers overwhelmingly had a great experience with this company. People frequently share that the instructors and support staff are exceptionally friendly, patient, and thorough, ensuring everyone understands every detail of their professional training. Reviewers consistently praise the highly efficient process and quick response times, making it very easy to schedule tests and complete qualifications without unnecessary stress. However, some customers also noted that communication deteriorated significantly after the initial sign-up phase, leaving them feeling unsupported, frustrated, and abandoned during their journey. A few people additionally described feeling misled by the intermediary company structure and experiencing unhelpful phone interactions with staff members.

What people talk about most

Staff

Customers had positive experiences with staff, frequently highlighting the supportive, professional, and... See more

Service

Consumers find service to be positive, highlighting dedicated support, helpful guidance for theory tests, and... See more

Customer service

Clients share positive opinions on customer service, highlighting helpful and friendly support teams who... See more

User experience

Reviewers mention positive feedback about user experience, highlighting a smooth, well-organised, and... See more

Response time

Users describe positive interactions with response time, highlighting that support agents are quick to answer... See more

Reviews shaping this summary

Rated 5 out of 5 stars

"I recently completed my C+E training, and I cannot recommend Stefan enough! From day one, he was incredibly thorough, patient, and dedicated to making sure I understood every detail. Not only did he... See more

Company replied

Rated 5 out of 5 stars

The LGV training company has helped me every step of the way. Explaining everything in detail and what the process entailed. Managed to pass my theory test (multiple choice, hazard perc... See more

Company replied

Rated 5 out of 5 stars

Just passed my driving test today! Big thank you to Antonio and his team for massive support and help with all the process and paperwork. Also Andy, my driving instructor was the best instructor i eve... See more

Company replied

Rated 5 out of 5 stars

From start to finish the LGV training company were A1 supporting me through the process and always there if I needed help , advice or support . Big shout out to ralf who was my point of contact for... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

The LGV Training Company are the UK's leading LGV training & HGV training specialists offering start to finish process, helping you at each step. We've organised, monitored and managed HGV driver training with over 40 brands. With over 50 locations UK ...


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

867 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 88% of negative reviews

Typically replies within 48 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.6

All reviews

(867)

120 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Steve made it a pleasant experience his…

Steve made it a pleasant experience his knowledge and transfer of it was excellent

9 March 2026
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for your feedback! We're glad to hear Steve made your experience a pleasant one and we will be sure to pass this feedback onto him.

All the best!

Rated 5 out of 5 stars

Extremely professional team

Extremely professional team. Booked all my courses in shortest amount of time. Provided with best instructors.

9 March 2026
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the 5* review. It's great to read the team have been professional throughout & got you booked in for the course quickly.

All the best!

Rated 5 out of 5 stars

Straight forward

Straight forward
Explained the process
Very fast booked on the Friday was training by the Monday passed on the Thursday

6 March 2026
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. We're glad the process has been straight forward and so quick for you. Congratulations on passing!

All the best!

Rated 5 out of 5 stars

Very easy company to deal with

Very easy company to deal with, answered any question I had and helped me.

3 March 2026
The LGV Training Company logo

Reply from The LGV Training Company

Hi Adam,

Thank you for taking the time to leave us a review. It's great to read the company has been easy to deal with and helpful throughout.

All the best!

Rated 5 out of 5 stars

An all round positive experience.

An all round positive experience.
They booked everything quickly and got information to me when required.
From 1st call with Nick Hall to the follow up once I passed my test.
Also dealt with a few different people who assisted along the road.
Thanks again.

4 March 2026
Unprompted review
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Reply from The LGV Training Company

Hi Kevin,

Thank you for the 5* review. We're glad you've had a positive experience throughout the process and that Nick has been helpful throughout, we will be sure to pass this feedback on. Congratulations on passing!

Wishing you all the best!

Rated 1 out of 5 stars

Wouldn't recommend

Wouldn't recommend been an absolute terrible experience ive had to chase them up to book things they want £50 to rebook theory when it only cost £26 on .gov they tried booking me for training amlost 1 hour from my house even tho there muti traning places local to me . I used them in hope they would make it easier but its been the opposite been very stressful

4 March 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Hi Reece,

We're sorry to read you haven't had the best experience, if you do wish to discuss anything further please contact our customer service team who will be happy to help - customer.services@thelgvtrainingcompany.co.uk

Kind regards
The LGV Training Company

Rated 5 out of 5 stars

Great service and quick responses.

Recently passed my Class 1 licence having no previous experience using the fast track to become C+E qualified. Carolyn and James provided me with all the information I needed and were extremely helpful with any questions I had. As well as being quick to respond I was never left in the dark about the steps to become qualified.

I'd highly recommend using this company, they made it very easy to understand and be clear on each step.

24 February 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. & congratulations on passing! We're glad Carolyn & James have been helpful throughout the process, we will be sure to pass this feedback on to them. Thank you for the recommendation.

All the best!

Rated 4 out of 5 stars

Good instructors

Had a very good instructor who was patient and very clear and detailed in his instructing

24 February 2026
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. It's great to ready the instructor was great!

All the best!

Rated 5 out of 5 stars

Great support

Great support, got me learning straight away. Learning material got me a easy theory pass, and class 2 license secured with a high paying job on the way

10 February 2026
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Reply from The LGV Training Company

Thank you for the review. It's brilliant to read the team have been great throughout, congratulations on passing & the new job!

All the best!

Rated 5 out of 5 stars

I had a very good experience with LGV

I had a very good experience with LGV. They helped me with everything related to my HGV course from start to finish. The team was supportive, professional, and always ready to answer my questions. I would definitely recommend their service to anyone looking to start their HGV training.

11 February 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. We're glad you've had a good experience with the team & they have been supportive and helpful throughout. Thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

Fast efficient

Fast efficient, friendly and helped me pass my test with good prices

3 February 2026
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. It's great to read the team have been efficient and friendly throughout the process. Congratulations on passing.

All the best!

Rated 5 out of 5 stars

Hi I am so happy I just passed my…

Hi I am so happy I just passed my category D I passed so easily and Nick Lake helped me before with category C-E with everything what was necessary every information was very helpful I take now FULL LICENSE with them THANK YOU AGAIN NICK LAKE FOR YOUR HELP YOU ARE NUMBER 1😎😎😎

5 February 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review & congratulations on passing! It's brilliant to read Nick has been there throughout the process - we will be sure to pass your thanks onto him!

Wishing you all the best!

Rated 1 out of 5 stars

Shocking company

Shocking company, all good taking money, but when asking for a refund on extra lessons that were never booked they go radio silent. Avoid the middle man and go with a local school directdirectp

19 January 2026
Unprompted review
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Reply from The LGV Training Company

Good morning,

We're sorry to read your review, however from reviewing your file we do believe this to be unfair & untrue. Our team have been trying to contact you for over 6 months in relation to your training however have been unsuccessful. If you wish to discuss anything further please contact our customer service team.

Kind regards
The LGV Training Company.

Rated 5 out of 5 stars

Best LGV school

I’ve recently passed my HGV C+E and I cannot describe how much ‘THE LGV TRAINING COMPANY’ has helped me with. All the resources provided are literally on point and they will be everything you need in order to pass all of your tests. One person that stood out the most for me was NICK and every time I needed help, he would always be available to give a helping hand. Thank you again to ‘THE LGV TRAINING COMPANY’.

12 January 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for the review. It's great to read we are the "Best LGV School". Congratulations on passing, we're glad the team have been helpful throughout, especially Nick - we will be sure to pass this feedback on! Thank you for the recommendation.

Wishing you all the best!

Rated 5 out of 5 stars

I have recently completed my C+E…

I have recently completed my C+E license through LGV training the whole process was made very smooth from guidance on how to apply for my provisional arranging the medical, theory test then arranging a practical training week and arranging the testing

Very highly recommend anyone thinking about doing their HGV to contact LGV

16 January 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review & congratulations on passing! We're glad the process was smooth throughout & the team were helpful. Thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

My experience was fast efficient and…

My experience was fast efficient and easy going the instructors were friendly and laid back

16 January 2026
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thanks for the review. We're glad the process was quick for you and the instructors were friendly throughout.

Wishing you all the best!

Rated 5 out of 5 stars

Amazing experience

Amazing experience. The program for the theory is really great. The information there is easy to understand but detailed. Had a great team of experts preparing me for my practical test. Friendly and approachable. 5 star service.

19 December 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review. We're glad you've had a great experience & the team have been friendly and approachable throughout.

All the best!

Rated 5 out of 5 stars

Fantastic company

Fantastic company, really well organised and were there if I needed them for any questions.

Made it easy every step to becoming a hgv driver.

Thank you for making my new beginning happen

19 December 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review. It's great to read that the team have been fantastic throughout and made the process easy for you. Congratulations on passing.

Wishing you all the best!

Rated 5 out of 5 stars

The LGV training company was there for…

The LGV training company was there for me on every step of my journey thanks to Antonio and the team as well as to Moo my instructor thanks a lot.

12 December 2025
Unprompted review
The LGV Training Company logo

Reply from The LGV Training Company

Thank you for taking the time to leave us a review. We're glad the team have been there for you throughout the journey, we will be sure to pass your thanks onto Antonio!

All the best!

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