Hgv Driver Training Centre Reviews 1,390

TrustScore 5 out of 5

4.8

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for being friendly, professional, and supportive, making the entire process pleasant and stress-free. Many people highlighted the excellent customer service, noting quick response times and clear communication, which helped build their confidence and made them feel well-supported throughout their training. However, some customers also noted issues with internal communication between departments. A few people were dissatisfied with the training quality, feeling unprepared for their tests and raising concerns about administrative processes.

What people talk about most

Staff

Users describe positive interactions with staff. Customers consistently praise the staff for being... See more

Service

Reviewers highlight positive aspects of service, consistently praising the professional, supportive, and... See more

Customer service

Customers consistently note positive experiences with customer service. Reviewers frequently praise the... See more

User experience

Customers had positive experiences with user experience. Many reviewers found the process seamless,... See more

Response time

Reviewers mention positive feedback about response times. Customers consistently praise the quick and... See more

Based on these reviews

Rated 5 out of 5 stars

Passed my cat C HGV test first time thanks to HGV Driver Training Centre. The training was excellent from start to finish. The instructor was patient, knowledgeable, and explained everything clearly,... See more

Company replied

Rated 5 out of 5 stars

Great experience with this company! We wanted to put one of our van drivers through his 7.5T license. I contacted HGV Driver Training Centre and they were extremely helpful, from quoting stage,... See more

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Rated 5 out of 5 stars

Passed my C+E HGV test first time thanks to HGV Driver Training Centre. The training was excellent from start to finish. The instructor was patient, knowledgeable, and explained everything clearly, wh... See more

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Rated 5 out of 5 stars

Very friendly, efficient, knowledgable, professional staff. Always replied quickly if you communicated via email. Each person we spoke to made us feel like they knew us personally and wanted the best... See more

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Rated 5 out of 5 stars

I had an amazing experience learning to drive here! 🚗 The instructors were incredibly patient, professional, and supportive throughout the entire process. They explained everything clearly and helpe... See more

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Rated 5 out of 5 stars

I have started my HGV training through Amazon career choice and so far the service has been fantastic, with training materials emailed straight away Nikki and Tia have answered any questions that I a... See more

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Rated 5 out of 5 stars

I had a great experience with HGV Driver Training Centre. The whole team was very supportive and helpful throughout the process. They guided me well during the training and booking of my test.... See more

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Rated 5 out of 5 stars

Mehrab was brilliant , he was very patient with myself when enquiring about obtaining my HGV Licence. He explained everything in detail and his communication skills were great, always happy to repeat... See more

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Rated 5 out of 5 stars

Planned 3 months to get my HGV License and with the help of HGV Driver Training Centre this was achieved. They were very helpful, transparent, polite and quick to promote my training to suit my... See more

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Rated 5 out of 5 stars

Online is much better than classroom based. Less travel time makes the day feel shorter. Plenty of breaks and a mixture of seasoned haulers and new drivers. Highly recommend. Trainer delivered in a re... See more

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Rated 5 out of 5 stars

My journey was made so much easier with the help of HGV driver training. They explained everything beforehand and were always available for any questions. Once I passed one part of training I was th... See more

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Rated 5 out of 5 stars

It’s been an awesome experience with HGV Driver Training Centre. Thank you for all your support and for being organised, always there to assist your clients, and for being highly professional! I’l... See more

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Rated 5 out of 5 stars

I cannot recommend this company too highly. Totally professional and knowledgeable about a process that can seem overwhelming at times. The staff are there for you every step of the way. Phone calls... See more

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Rated 5 out of 5 stars

Great company to deal with. Wide selection of training centers. Can get you booked on to your training and tests in quick time. My local training center let me down with long lead times, so if your p... See more

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Rated 5 out of 5 stars

A friend directed me here, turned out, hes a friend in deed. They are super friendly, reassuring and highly professional here. The lessons and topics have been made super easy. My confidence has incre... See more

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Rated 5 out of 5 stars

My experience with the HGV Training Centre was excellent from start . What really made the experience great was the professionalism and support from the staff. They were very patient, knowledgeable, a... See more

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Rated 5 out of 5 stars

HGV Driving Training Centre was incredibly helpful throughout my HGV Class 1 training, if I needed support with Theory whether that was setting up an account or booking a test they were there. they we... See more

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Rated 5 out of 5 stars

Was a extremely seamless experience. Support was provided along the way, every time support was there when I needed it. Carolyn was an absolute star, she was with me every single step of the way... See more

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Rated 1 out of 5 stars

I had a very disappointing experience with this service. There was no help or support provided when I needed it, and I feel it was a complete waste of money. I would strongly advise others to be cauti... See more

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Rated 5 out of 5 stars

I would highly recommend this company, they done their best to work around what dates best suit me to book exams. The material they provided for revising was really simple and broke down the informat... See more

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Rated 4 out of 5 stars

I had a great experience training with this HGV Driver Training Centre. The instructors were very professional, patient, and knowledgeable, making the whole learning process smooth and easy to underst... See more

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Rated 4 out of 5 stars

I'd recommend using the training centre if you have the cash to spend. They made the booking process very simple. Only improvement would be better internal communication between their departments.... See more

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Rated 4 out of 5 stars

Really efficient and so so hopeful, they cant do enough to help and support you on your journey to passing your test. Gave me all the resources and everything I needed to help pass my theory and were... See more

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Rated 1 out of 5 stars

AVOID AVOID AVOID! The training was poor. The instructor spent more time on his phone than training me and i explained i was not happy and did not feel ready for my test. They put me th... See more

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Rated 5 out of 5 stars

My experience with HGV Driver Training was nothing short of excellent to my handler/mentor on the phone Mehrab to the rest of the office staff they have been fantastic and dealt with everything for me... See more

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Rated 5 out of 5 stars

Highly recommend the HGV Driver training centre! They made the process of getting my licence feel seamless and easy to follow. Every member of the staff was kind, patient, and helpful, making what cou... See more

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Rated 5 out of 5 stars

I passed my HGV test today on the first attempt and had a great experience with The HGV Training Centre. The team were very professional and kept in regular contact, which really made me feel su... See more

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Rated 5 out of 5 stars

Passed my class 1 first time with the HGV driver training centre, hadn’t even driven a van before so that shows how good the instructors were. Office staff very helpful when I needed to change dates f... See more

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Rated 5 out of 5 stars

HGV Training Centre had a good understanding of each step needed to qualify as a driver. They have planned and arranged each stage of the process, including short notice bookings for tests. The compan... See more

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Rated 5 out of 5 stars

I’ve just started my HGV training journey with The HGV Driver Training Centre, and so far, it’s been a really smooth and positive experience. The sign-up process was quick and easy, and everyone I’ve... See more

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Rated 5 out of 5 stars

I had a fantastic experience with this HGV training centre from start to finish. The instructors were very professional, patient, and extremely knowledgeable. They explained everything clearly an... See more

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Rated 5 out of 5 stars

I’m currently partly through my HGV training, coming up to my theory test, the resources that I’ve been giving are very easy to use, helping me understand each part of my theory as well as practical.... See more

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Rated 5 out of 5 stars

I have not yet started having lessons, but the whole registration process went really smooth. I have registered through Amazon Career Choice and the whole process was very easy to follow and I have go... See more

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Rated 5 out of 5 stars

Thank you driver training centre for taking the time and effort to teach a complete rookie the skills needed to be a competent driver. From start to finish you have been helpful, friendly and knowledg... See more

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Rated 5 out of 5 stars

Friendly staff with a real can do attitude made this a very pleasant experience for me. Everything was explained well and easy to understand with plenty of support available for any challenges I faced... See more

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Rated 5 out of 5 stars

Just passed my Class 1 HGV.Thanks to the team at HGV Training Centre.Big shoutout to Darren,super helpful and supportive all the way through. Made the whole process way less stressful. Highly recommen... See more

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Rated 5 out of 5 stars

Want to thank everyone at the HGV training centre. They were extremely helpful and supportive through the whole process. If I had any questions they were quick to help and speedy with their replies. M... See more

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Rated 5 out of 5 stars

I recently completed my HGV category C training with this school and had a very positive experience. The instructors were extremely professional, supportive, and patient. They took the time to explain... See more

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Rated 5 out of 5 stars

I had a dedicated agent throughout the whole process who made things clear and simple. Due to weather issues my test was cancelled and they were immediately in contact with me to arrange another date... See more

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Rated 5 out of 5 stars

Quick and responsive service, very lenient with timings and adhere to the whenever you are available. Friendly staff who make doing your licence very easy.

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Rated 5 out of 5 stars

Honestly, the instructors are amazing. All are helpful, kind and supportive. Especially Mike, he was so supportive, and helped me to improve my confidence. Also, the training center is very supportiv... See more

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Rated 5 out of 5 stars

Great experience from start to finish. Everything was clearly explained and well organised, and the staff were friendly, professional, and really supportive. One particular member of staff that was ve... See more

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Rated 5 out of 5 stars

Everything from the start was great very friendly and helpful. Course trainer was always clear and concise. My handler Amber was always happy to help in any situation. Would highly recommend them to a... See more

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Rated 5 out of 5 stars

This is writing from my heart I would like to thank you so much for wonderful support and training provided by you That was really very helpful to my career now And really happy to share that... See more

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Rated 5 out of 5 stars

From the very beginning, the team were incredibly informative and supportive. Communication was excellent throughout — they were always just a phone call or email away whenever I had questions... See more

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Rated 5 out of 5 stars

A great experience from start to finish everyone was very friendly and helpful. The instructors where very informative and patient which helped me have the confidence to pass my C+E driving tests .

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Rated 5 out of 5 stars

Awesome company. Helped every step of the way and help navigate all of the problems I encountered - I'm not good with technology - so top marks from me!

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Rated 5 out of 5 stars

completed my Class 1 training with HGV Driver Training Centre and had a great experience. The instructors were professional, patient, and very knowledgeable. The training was well organised and helped... See more

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Rated 5 out of 5 stars

I opted to complete this training as a complete spur of the moment decision - knowing nothing about the qualification and the process for obtaining it left me totally open to potential misleading a... See more

Company replied


Company details

  1. Drivers License Training School

Written by the company

Established in 2009, we're a trusted provider of HGV driver training and recruitment. With over 92 training schools across the UK, you can train locally wherever you are. We also offer online CPC courses, allowing you to train from home. Enjoy high pass rates, excellent value, and personal service, including recruitment support to help you find the perfect job.


Contact info

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
4-star
3-star
2-star
1-star

Replied to 100% of negative reviews

Typically replies within 24 hours

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Rated 5 out of 5 stars

I had a fantastic time learning to…

I had a fantastic time learning to drive and could'nt have done it without the help of the 2 instructors i had over the course.

brilliant guys and great team thanks all

14 April 2026
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. We're glad you've had a fantastic time learning to drive, congratulations on passing!

All the best!

Rated 5 out of 5 stars

A very polite and professional company…

A very polite and professional company that listens to your requirements and advises you the best service and solutions,

7 April 2026
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Reply from Hgv Driver Training Centre

Thank you for the review. I'm glad the team have been polite & professional throughout.

All the best!

Rated 5 out of 5 stars

Well what an experience I had with Hgv…

Well what an experience I had with Hgv training anything I was unsure of they helped me and they sorted everything out for me which was helpful, thank you again Hgv training

1 April 2026
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Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. We're glad you've had a great experience and the team have been helpful throughout.

Wishing you all the best!

Rated 5 out of 5 stars

Passed my CPC through hgv training…

Passed my CPC through hgv training centre. Staff are really helpful, patient and flexible. Highly recommend

2 April 2026
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Reply from Hgv Driver Training Centre

Thank you for the 5* review & congratulations on passing your CPC! We're glad the team have been helpful throughout.

All the best!

Rated 5 out of 5 stars

I had an awesome experience with HGV Driver Training Centre

I had a great experience with HGV Driver Training Centre from start to finish.

The training itself was well organised, and the instructors especially Keith were knowledgeable, patient, and very supportive. They explained everything clearly and helped build my confidence behind the wheel, especially when it came to manoeuvres and real test situations.

What really stood out for me was the excellent customer service, especially from Tia. She was incredibly helpful throughout the whole process—always quick to respond, polite, and made sure everything ran smoothly. Whether it was booking, answering questions, or giving updates, Tia made the experience stress-free and well managed.

Thanks to the combined support of the instructors and Tia’s outstanding customer service, I felt fully prepared and confident going into my test.

I would highly recommend HGV Driver Training Centre to anyone looking to get their licence. Professional, supportive, and reliable from start to finish.

29 March 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for the brilliant review. We're glad you've had a great experience with the team throughout the process. Congratulations on passing! We will be sure to pass your kind words onto Tia.

Wishing you all the best!

Rated 5 out of 5 stars

I recommend each and everyone for HGV…

I recommend each and everyone for HGV driving training school. The best in the game. I’m so grateful with them everything is light work.🙏🏾

5 April 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for the 5* review. Its brilliant to read we are " the best in the game", thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

Support team was responsive and sorted…

Support team was responsive and sorted things out quickly. Would recommend checking them out if you need HGV training.

30 March 2026
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review, we're glad the team have been quick and responsive throughout. Thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

The support that provided by the team…

The support that provided by the team is really helpful.

31 March 2026
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the 5* review, we're glad the support from the team has been really helpful.

All the best!

Rated 5 out of 5 stars

It’s been an awesome experience with…

It’s been an awesome experience with HGV Driver Training Centre.
Thank you for all your support and for being organised, always there to assist your clients, and for being highly professional!
I’ll keep recommending you to other fellows.

Thank you.

31 March 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. We're glad you've had a great experience with the team & they have been organised and professional throughout. Thank you for the recommendation.

All the best!

Rated 5 out of 5 stars

Excellent service

Excellent service

30 March 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for the 5*, we're glad the team has provided excellent service!

All the best!

Rated 5 out of 5 stars

Very good & quick process was thinking…

Very good & quick process was thinking it was going to take longer it went very smoothly in my time frame , I made a good choice with the school I went with & the driving school that they choice for me , when ever I ask for a call back got it straightaway stress free well done !

3 December 2025
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. It's great to read you think you made a good choice picking us & that the team have provided a stress free service for you.

All the best!

Rated 5 out of 5 stars

Just started to enrolled for the HGV…

Just started to enrolled for the HGV driving test. I was impressed by the follow up service provided by them. Thank you

30 March 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. We're glad you've bee impressed with the service provided so far, we cant wait to hear how you get on.

All the best!

Rated 5 out of 5 stars

Good experience

Good experience

30 March 2026
Unprompted review
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Reply from Hgv Driver Training Centre

Thank you for the 5* review, we're glad you've had a good experience!

All the best!

Rated 3 out of 5 stars

David Craig driving were amazing in…

David Craig driving were amazing in Sheffield and was booked onto theories quickly . The apps were really useful and good practise. I was however told of I was going to be at a driving closer when signing up a lot closer than Sheffield (about 30 minutes on a motorway closer).Although I was first told of Manchester (110 miles away) and that’s if it’s too far to travel daily could I stay with someone at first so eventually got closer.

19 March 2026
Rated 5 out of 5 stars

Great customer services

30 March 2026
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for the 5* review, we're glad the team have been providing great customer service!

All the best!

Rated 5 out of 5 stars

Passed my category C in first attempt…

Passed my category C in first attempt after taking lessons provided and communication through out the course was fantastic.

17 March 2026
Unprompted review
Hgv Driver Training Centre logo

Reply from Hgv Driver Training Centre

Thank you for taking the time to leave us a review. Congratulations on passing first time! We're glad the communication has been fantastic throughout.

All the best!

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