This shop is so fantastic and Ollie is a community asset - we will really miss him (though very happy the shop will continue to be open). Ive bought so many ipads and telephones from you because i tr... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Mobile Phone Repair Shop
About The iOutlet
Written by the company
The iOutlet
The iOutlet is a multi-award-winning UK-based business specializing in the refurbishment of electronic goods. We primarily refurbish a wide range of Apple products, including iPhones, iPads, Apple Watches, and MacBooks. The iOutlet also offers an extensive selection of Samsung products and gaming consoles.
More recently, The iOutlet has invested heavily in expanding its repair and device buy-back services, promoting the circular economy.
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The iOutlet
12 Month Warranty
Contact info
Unit 37 Sisna Park, Sisna Park Road, PL6 7FH, Plymouth, United Kingdom
- 01752 696844
- orders@theioutlet.com
- theioutlet.com
Asks customers to review
This company invites their customers to review, whether positive or negative
Replied to 79% of negative reviews
Typically replies within 2 weeks
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Received my iPhone 16 on time and was…
Received my iPhone 16 on time and was very pleased with the item which was in perfect condition as described.
iPhone exactly as described
iPhone exactly as described. Condition of item excellent. Very happy with purchase…
Service par excellence!
The efficient and excellent service is hard to beat let alone the value for money product that I purchased. It was delivered on time and in excellent condition.
Out Standing experience from start to…
Out Standing experience from start to finish
Purchased fantastic iPhone excellent price sold old one also brilliant price would recommend
Great iphone
Great iphone, super fast delivery. I definetely recommend The iOutlet.
Thank you iOutlet for a great service.
I recently visited the iOutlet shop at Plympton to get my cracked mobile screen repaired. I was greeted by a very courteous and helpful engineer.
He quickly established the model of mobile as I wasn't sure and the cost of repair was very competitive.
The new screen was fitted within 30 minutes and now my favourite mobile has a new lease of life.
Thank you for your support and great service.
Could not get any better
3rd time upgrading my phone with ioutlet absolutely excellent service from start to finish. If it hadn’t been for a bank holiday from ordering to getting paid for my trade in would have been less than a week. Could not get any better!!!
Very helpful as always
Very helpful as always. Good prices. Love to deal locally. Thanks
Excellent company
Used for over 10 years and company, staff, and equipment excellent no hesitation in recommending this company
excellent value I had to wait to experience.
The shipping time deffinitely needs some improvement, but the customer service experience were excellent after reporting the disappointment about that. They will take an extra mile to please their customer as much as possible.
My device has arrived in excellent condition as promised and the transfer of data from previous device passed without the smallest interference. Camera and battery works like new one.
Excellent throughout phone exactly as…
Excellent throughout phone exactly as advertised delivery time good exchange money paid quickly so over all well please would recommend to anyone
Very fast and efficient service
Very fast and efficient service. Bought an iPhone 11 for my son and everything was perfect, the phone was still new, no visible marks. And the price was jaw dropping. Very affordable
I have bought several mobile phones…
I have bought several mobile phones from them, and highly recommend them. Great phones and first class customer service back up too, super fast delivery of quality products.
Always great experiencing with your…
Always great experiencing with your gadgets. Been buying for almost 6 years now.
Ordered a ps5 it arrived faulty would…
Ordered a ps5 it arrived faulty would not connect to any wifi. it was sent back in original packaging tracked and signed for received back to ioutlet on the 22/4/2026, i have emailed ioutlet numerous times and get no response regarding my refund and again today have had to email the department that is not responding to me again for an update. As it is now the 7th of May with no response i will be contacting my bank to have the monies refunded.

Reply from The iOutlet
Don't be too dispondent when in the minefield of refurbished computers,
Finding myself in the minefield of the 'refurbished laptop buyers market' I was fortunate enough to be given theioutlet as a reliable & honest company,by a local computer repair store!
Amazing but that is exactly my experience dealing with three different members of their staff by phone.
Helpful, informative & knowledgable, with real concern for a computer illiterate like myself……..& friendly!
Do hope you have the same experience!!
Easy
Easy process, which was delivered as promised in a quick timescale - they did what they said they would do!
Excellent company to purchase from
Excellent company to purchase from - Iam very happy with my purchase, thank you iOutlet!!
Which I used this company years ago
Easy to find the phone I wanted at such a great price and delivery was fast. Thank you
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