This shop is so fantastic and Ollie is a community asset - we will really miss him (though very happy the shop will continue to be open). Ive bought so many ipads and telephones from you because i tr... See more
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Company details
- Cell Phone Store
- Cell Phone Accessory Store
- Cell Phone Recycling and Unlocking Service
- Mobile Phone Repair Shop
About The iOutlet
Written by the company
The iOutlet
The iOutlet is a multi-award-winning UK-based business specializing in the refurbishment of electronic goods. We primarily refurbish a wide range of Apple products, including iPhones, iPads, Apple Watches, and MacBooks. The iOutlet also offers an extensive selection of Samsung products and gaming consoles.
More recently, The iOutlet has invested heavily in expanding its repair and device buy-back services, promoting the circular economy.
| Shop Now | Sell Now |
The iOutlet
12 Month Warranty
Contact info
Unit 37 Sisna Park, Sisna Park Road, PL6 7FH, Plymouth, United Kingdom
- 01752 696844
- orders@theioutlet.com
- theioutlet.com
Asks customers to review
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Replied to 79% of negative reviews
Typically replies within 2 weeks
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Excellent products and service
Excellent products and service. Have no hesitation in recommending iOutlet.
Good choice of phones to suit price…
Good choice of phones to suit price ranges. Delivery was fast, which offered peace of mind as it was a birthday present. Really happy with the phone. I would definitely use The iOutlet again.
Why buy new!
Have bought from iOutlet for years and never been disappointed, perfect items at good prices. Simply don’t understand why anyone buys new !
Just one thing with iPhone 15 purchase, have always received a generic charging cable with earlier phones but not this time.
always use these guys when selling
No aggro ordering
No aggro ordering - very simple. Arrived when stated - phones perfect as described!
Back-up following idiot move by me was great and was immediate answering and fixing over the phone - brilliant.
Bought an 8th Gen iPad with grade A…
Bought an 8th Gen iPad with grade A Rating and was expecting a few marks and blemishes but it is really spotless. Thrilled with the quality and my son is very happy with his present, looks new and is working perfectly well so far. Well packaged and delivered quickly. I was very impressed and will visit the iOutlet again.
More than 5*
Over the years I have bought 3 iPhones from The iOutlet. Each time I have been very impressed with the quality of the phones supplied and how quick and easy the whole experience was each time. The phones themselves have lasted with no issues. The limiting factor has always been when the iOS no longer gets supported for updates. I recommend iOutlet 110% as a genuine company with great products as described.
Another very happy customer.
I cannot fault this company. The iPad I bought from them is first class even though it is second hand and refurbished. Due to a minor fault I returned it for repair well within the exceptionally long guarantee period. The return and repair service is absolutely painless and cost-free for the customer and the turnaround, even having to wait for a spare part, was exceptional. Altogether a superb, very professional, company.
Product as described..quick and easy…
Product as described..quick and easy and at a reasonable price.
Prompt and efficient service
Prompt and efficient service
Product exactly as described, and delivered in good time with appropriate packaging
Traded my iPhone 13 in
Traded my iPhone 13 in for a good voucher price which I then used to upgrade to a 15 plus. I’d forgotten to remove my SIM card from my old phone and staff were brilliant in quickly finding and returning it.
Only downside was the time it took Royal Mail to deliver my new phone but that’s not iOutlet’s fault.
All seems to work ok and delivery on…
All seems to work ok and delivery on time etc
EXCEPTIONAL COMPANY! Amazing quality at the best price!
I received my "B" grade phone today and when I took it out of the box, I said out loud "Wow!" The iPhone 12 pro I received was in "like new" condition physically, not a single scratch or mark anywhere on the phone. Then again, this is the 3rd phone I've bought from ioutlet over the past few years, and I have always received phones in amazing condition! I wonder what their A grade phones look like :-) I don't know how they do it but they provide the absolute best quality product at the best price! Believe me! I've spent literally hours trying to find a better price! I challenge anyone to find a phone in the premium condition ioutlet provides for anywhere near the price they charge! (and no I don't work for them lol).
If only every company could achieve this level of service! we'd all be happy customers. Bravo to ioutlet for your EXCEPTIONAL service! I am once again a very happy customer, and will continue to use your company as long as it exists!
Will use again
Fast delivery and item was as advertised very happy with what turned up
Best offer for Apple Watch and quick payment
Best offer I had for my Apple Watch. Got full quoted value (in very good condition) all correspondence was prompt and funds received quickly. Would absolutely recommend
Very efficient and kept me updated…
Very efficient and kept me updated throughout the process. Happy to recommend the service I received.
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