Had an issue with my order and Rose was incredible with assisting me. Excellent customer service and quick response time. Blankets are incredible quality, just double check the size you want. If you'r... See more
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THe Fleece Company lives up to its name!
I ordered two full-size muslin blankets (BOGO), paid $90. I got 2 baby-crib-size blankets, flimsy and almost transparent that look nothing like the ones they advertise. I have no use for them but from previous reviews I know that they make it very difficult & expensive to return. On top of that, it took over two weeks for delivery & the tracking was no use - multiple entries that didn't make much sense. So, I am cutting my losses and want other buyers to be aware.

Reply from The Fleece Company
Easy to navigate website
Everything was easy to do
Everything was easy to do. And I can't wait to get my blankets. Thank you.
Quick and easy hassle free checkout!
Quick and easy hassle free checkout!
Doesn’t cover the bed!!
Ordered during the buy one get one free (Is there always a sale?!). Blankets shipped from China and took 2 weeks to arrive. (Map makes it look like it’s coming from Colorado). No way to return items. No packing slip. Queen size “blanket” does not even cover the top of my bed width-wise let alone hang over the side. What a disappointment! Don’t buy unless you want a lightweight throw for your couch. It’s soft enough. Just useless on my bed which was the whole purpose of buying. I’ll likely donate it.

Reply from The Fleece Company
Purchase was easy!
The quality of products are excellent…
The quality of products are excellent and the people behind the company are knowledgeable and highly skilled in producing quality and lasting items that we can enjoy .
The special offer was really good
The special offer was really good, but i did not appreciate the other two offers afterward trying to get me to buy more stuff.
Arrives in a reasonable amount of time
Arrives in a reasonable amount of time. Love the feel of the blanket. At the end of the day I love curling in my blanket. To me it means "I made it through another day." ❤️ when I catch a sale!
We love your blankets and how soft they…
We love your blankets and how soft they are! They are true quality, and we have loved every minute with them
Price
Price, how can i rate the product when I have note received it yet
Great color choices.
DON'T BE FLEECED BY THE FLEECE…
DON'T BE FLEECED BY THE FLEECE COMPANY!!!!
They advertise their product falsely by using pictures that make the blanket appear to be generously sized but since they are made in China they are very small. The size listed as Queen is 60X80 which is not a traditional Queen size, so they must use their own sizing standards. Then the actual size of the blankets I recieved are 50x64. The poor quality adds insult to injury. No problem as they have a 30 day no questions asked return policy. Note that the return window begins when on the date you place the order, not the date it is received. Still no problem even though they took 10 days to arrive I still had time in the return window. When I contacted them for a return is when the real problems began. I was told they would have to be returned to Germany though they were shipped from Melrose Park, IL, which is not far from where I live. They would also need to be recieved in Germany during that same 30 day time frame for me to get my refund and oh by the way you have to pay return shipping which would cost $50 according to my post office. Unfortunately I did my homework after the fact to find many other dissatisfied customers on here on TrustPilot not to mention the Better Business Bureau gives them an F rating. I paid with my Apple Card so I filed a complaint with them but sadly I must pay the outrageous cost of $104. BUYER BEWARE. DON'T BE FLEECED BY THE FLEECE COMPANY

Reply from The Fleece Company
It’s a long process to get to the end
It was good not great. The process was very long.
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