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Thefishingoutlet Reviews 

158
•
TrustScore 4.5 out of 5

4.7

Fishing Store
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Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic selection of fishing equipment available, noting that the prices are exceptionally competitive, fair, and budget-friendly for everyone. People also love the friendly staff service, regular order tracking updates, nice free gifts, and fast shipping options that consistently make shopping a true pleasure. Some reviewers were not happy with occasional delivery delays, longer shipping times, or parcels arriving without any prior notice from the couriers. However, shoppers pointed out that customer support was exceptionally quick, apologetic, and helpful in sorting out any unexpected order problems right away.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly and helpful... See more

Price

Users describe satisfaction with price, highlighting great rates and competitive offers. Consumers appreciate... See more

Product

People report positive experiences with product availability, value, and overall quality. Consumers highlight... See more

Order

Reviewers mention positive feedback about order experiences, highlighting prompt deliveries, great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott (& Tom) do a cracking job of having what every fisherman/woman needs and then the stuff that the fisherman didn't realise they needed too! Great prices, service and sometimes, free delivery to... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more

Company details

  1. Fishing Store

Contact info

4.7

Excellent

TrustScore 4.5 out of 5

158 reviews

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Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.7

All reviews

(158)

105 reviews in the last 12 months

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Rated 5 out of 5 stars

Great Customer Services and Prices

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery.
I think the true test is how a company reacts when a mistake happens and again they have impressed me. My order was sent out but unfortunately an item short. These things happen, I understand that, but when my missing product was out of stock they said they will send me out a direct replacement of higher quality. I got it today, my expectations exceeded in a quick and decisive manner. Happy to recommend them

10 October 2025
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

Good price and excellent customer service,one of my items was out of stock, but no quibbles they asked what I would prefer to do, and then carried out my wishes.
I would not hesitate to order again when I need something else.

29 September 2025
Rated 2 out of 5 stars

Got wrong items

Sent wrong items, 1st order was good this order wrong size leads so emailed and they said i can send them back but obviously that means i have to pay but not cost effective as the postage on 5 kg was too much to bother. They did offer to pay the postage in the end and correct the mistake so credit due there but i had some lead coating so i sorted the error myself,overall a very good company to buy your fishing bits from.

28 July 2025

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