Thefishingoutlet Reviews 

158
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 104 reviews, reviewers overwhelmingly had a great experience with this company. Consumers frequently praise the fantastic selection of fishing equipment available, noting that the prices are exceptionally competitive, fair, and budget-friendly for everyone. People also love the friendly staff service, regular order tracking updates, nice free gifts, and fast shipping options that consistently make shopping a true pleasure. Some reviewers were not happy with occasional delivery delays, longer shipping times, or parcels arriving without any prior notice from the couriers. However, shoppers pointed out that customer support was exceptionally quick, apologetic, and helpful in sorting out any unexpected order problems right away.

What people talk about most

Delivery service

Customers consistently note positive experiences with delivery service, highlighting prompt and fast shipping... See more

Service

Reviewers highlight positive aspects of service, expressing deep satisfaction with the friendly and helpful... See more

Price

Users describe satisfaction with price, highlighting great rates and competitive offers. Consumers appreciate... See more

Product

People report positive experiences with product availability, value, and overall quality. Consumers highlight... See more

Order

Reviewers mention positive feedback about order experiences, highlighting prompt deliveries, great prices,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Scott (& Tom) do a cracking job of having what every fisherman/woman needs and then the stuff that the fisherman didn't realise they needed too! Great prices, service and sometimes, free delivery to... See more

Rated 5 out of 5 stars

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay! They promptly replied explaining that they were really... See more

Rated 5 out of 5 stars

Ordered a few items and can’t fault the service provided. Kept informed throughout the ordering process and updated on delivery times. Nice to have a reliable fishing tackle provider. 👏👏👏

Rated 5 out of 5 stars

I've shopped with them a few times now and been pleased with the price, quality and customer service including speed of delivery. I think the true test is how a company reacts when a mistake happens... See more


Company details


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

158 reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 75% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.7

All reviews

(158)

104 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Late delivery outcome

I placed an order with them and waited when my item never arrived in the expected time ,I got in touch with them via email asking about delay!
They promptly replied explaining that they were really busy but assured me that they would look into my order for me.
Within 1 hour I received a notification that my order will be sent out via royal mail and I received my order two days later.
I can't say a bad word about them very apologetic and quick to sort out the delivery I will use them again.

27 April 2026
Rated 5 out of 5 stars

Fantastic online shop

Great place to order from, would order again, i would also like to add i did have a small issue with something i ordered but they was extremely helpful and very quick in fixing the issue so definitely worth 5 stars

26 February 2026
Rated 1 out of 5 stars

A complete con

A complete con. DO NOT BUY FROM THESE PEOPLE. I paid for an item pictured but they sent me something NOT in the picture. In the small print the photo was for 'illustration purposes only'.
How can you use a picture to sell something when it is a TOTALLY DIFFERENT PRODUCT.

25 February 2026
Thefishingoutlet logo

Reply from Thefishingoutlet

Hi Greg, I'm guessing on your order here as you've left no details on what you bought. However, if I am correct then the title of the product and description you have purchased is 100% accurate. Photos are often supplied to show what the product you're buying is compatible with.

On this listing there is also and option to select the size of arm. And it clearly states 'arm only' in brackets. I'm not sure how we can be more clear.

In future, please feel free to contact us for a chat. We don't bite unlike the fish, we are a family run business more than willing to help.

Regards, Scott.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look