Cornish Hamper Store Reviews 

5,272
TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Considering 2,705 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious and fresh products, including pasties, scones, and hampers, often highlighting their high quality and authentic taste. The delivery service is frequently commended for being quick, precise, and on time, with many appreciating the detailed tracking and careful packaging. People find the ordering process easy and value the company as a reliable choice for sending gifts, noting the excellent overall service. However, some customers experienced issues with damaged packaging and items upon arrival, with boxes appearing crushed or open. A few reviewers also reported late deliveries, which occasionally led to food spoilage and items being inedible due to lack of proper cooling during transit. Additionally, some noted discrepancies in product content, such as pasties containing mince instead of expected steak pieces or having thick pastry.

What people talk about most

Product

People report positive experiences with product, often praising the amazing quality, delicious taste, and... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers appreciating the prompt delivery and... See more

Quality

Consumers find quality to be positive, with many reviewers praising the freshness and deliciousness of... See more

Order

Customers generally report positive experiences with the ordering process, finding it easy and... See more

Service

Reviewers highlight positive aspects of service, with many customers unable to fault the company and its... See more

Reviews shaping this summary

Rated 5 out of 5 stars

This is perfect for the Cornishman away from the homeland and missing his home comforts. As well as pasties (of course!) I ordered some Saffron cake and Hevva cake, both impossible to buy up here i... See more

Rated 5 out of 5 stars

Have had 2 Cornish hampers delivered in a couple of weeks. Both were delivered on day requested by very polite delivery men. The products were amazing, the freshest scones I have ever had. Beautiful s... See more

Rated 5 out of 5 stars

Have used this company various times for gifts. Both recipients we're over the moon with their gifts. From ordering and hampers being delivered always been kept uptodate of how progress with the order... See more

Rated 5 out of 5 stars

Delivered promptly. It was an anniversary gift for my son and his wife, I messaged them shortly after delivery to check that they had received it. But their reply was "absolutely delicious!" and "scr... See more


Company details

  1. Food Producer
  2. Bakery
  3. Corporate Gift Supplier
  4. Food Products Supplier
  5. Gift Shop

Written by the company

Cornish Hampers made up of Cornwall's finest produce. Our sumptuous Cornish hampers are a celebration of delicious produce capturing the essence of Cornwall. whether its Cream Teas or Cornish pasties we have you covered! To see the best of what The Cornish hamper Store has to offer click below - https://thecornishhamperstore.co.uk/category/cream-tea-hampers/


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

5K reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 21% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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4.5

All reviews

(5,272)

2,748 reviews in the last 12 months

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Rated 4 out of 5 stars

Everyone looooves your gifts

Everyone looooves your gifts! I am vegan so have not tried. Last basket review: "Awwwww Kaz, thank you so so much for my beautiful hamper, what a lovely surprise and very thoughtful of you. You didn't need to do that, but i will absolutely enjoy every bit of it 🥰"
Delivered so quickly and freshly!

1 July 2026
Unprompted review
Rated 1 out of 5 stars

Pasties ordered for Fathers Day to be…

Pasties ordered for Fathers Day to be delivered on Friday. Did not arrive until Monday so a disappointing service and when they were eventually delivered they were inedible. Contacted customer services for a refund and I foolishly expected replacement pasties to be sent too as a gesture of goodwill for disappointing service. This did not happen and it took ten days and lots of emails to get a refund. I would not recommend ordering from this company from my recent experience.

19 June 2026
Unprompted review
Rated 1 out of 5 stars

Late delivery, food expired, late refund

Hamper delivered 4 days late, food past its use by date as spent 5 days in transit.

Refund promised but had to ask again for my money back, waited over a week.

Good job I bought back up presents for recipient.
Poor communication, not told there was a problem with the order I placed.

Won't use again 👎

21 June 2026
Unprompted review
Rated 5 out of 5 stars

Great Company

Great company their hampers are amazing, such good quality and choice. They always deliver on time. I have used them often to send as thank you gifts, I especially love their scone hampers they are so fresh and the price you pay is great I think considering what you get in them. Well done Cornish Hamper Store.

2 July 2026
Unprompted review
Rated 5 out of 5 stars

Exceptional gift boxes and the contents…

Exceptional gift boxes and the contents absolutely delicious and very freshly baked and very tasty, in the last few months I’ve ordered 1 for myself and husband, 1 for my daughter and husband and one for my son and girlfriend then about 2 weeks ago I received my gin and tonic and scones init and the other day I received my wine box with scones etc in it , it was gorgeous so I’ll be ordering more in time , so if you’ve tried the rest now try the best xxxx

9 June 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic hampers

Fantastic hampers. Ive ordered 4 in the last few weeks. Great prices for what you get. Keep you up to date with delivery. Everyone ive order for have loved them

1 July 2026
Unprompted review
Rated 5 out of 5 stars

FANTASTIC

Ordered the Fathers' Day afternoon tea hamper which arrived on the day which I was really happy with. Excellent service. The quality of the produce was 100% from the tasty pasties bulging with meat down to the tea bags. The service was first rate as were the contents. First class all round. Will be ordering some more pasties in the near future. Thank you to everyone. Fantastic company, service & products.

21 June 2026
Unprompted review
Rated 1 out of 5 stars

Use another company

I ordered a Father's Day hamper, with pasties, on 18 June for delivery on 20th June to my elderly father. It didn't show up on the 20th or the 21st. It was eventually delivered on Mon 22 June (the day after Father's Day) having been damaged in transit. Royal Mail had clearly dropped something on it, causing the flimsy cardboard box to rip open. Consequently there was no jam in there (presumably smashed as there were jam smears inside), and inedible pasties and clotted cream as it had been sat in a warehouse in boiling Britain for over 4 days. The parcel stank too. So it all went in the bin. After 3 emails and 7 days, I eventually got a quick email apology and a refund. I realise Royal Mail are equally to blame here, but the packaging is so poor, I imagine this happens quite a lot. A very disappointing experience.

22 June 2026
Unprompted review
Rated 3 out of 5 stars

Rather overpowering

The biscuits and cream tea was lovely. However the spices in the pasty was overpowering. Do much so it made my dad poorly. I believe it was the quantity of pepper. I did reach out to customer care to check on this. However support was disappointing.

11 June 2026
Unprompted review
Rated 1 out of 5 stars

Avoid this company

Ordered a Father’s Day gift which was initially delayed, after making contact with them they said they would deliver following day only to deliver to the wrong address! This meant my dad did not get a Father’s Day present! Asked for refund on 20/6 & still waiting on 29/6 for my refund to process? I have had to chase this & 10 emails later they suddenly offered me a partial refund & a redelivery? How can that be when they have told me they have made a full refund? The whole episode has been an absolute disgrace & I would not recommend anyone to buy from this company. I’m now having to get my bank involved to get my refund. Avoid this company.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Cream teas and party's at there best

Have brought from the Cornish Company a few times. The cream teas are always very fresh upon arrival. Always buy as presents and everyone says they thoroughly enjoy them. Have just sent my son the pasty and cider one for his birthday. Said it was the best he had tasted.

27 June 2026
Unprompted review

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