Cornish Hampers and Gifts Reviews 

59
TrustScore 4.5 out of 5

4.4

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Review summary

Created with AI, based on recent reviews

Considering 50 reviews, reviewers overwhelmingly had a great experience with this company. Loyal customers frequently praise the delicious products, highlighting the exceptional quality of the freshly baked scones, tasty pasties, and beautifully presented gift hampers. People also genuinely appreciate the exceptionally fast shipping times and helpful customer service provided when organizing special presents for family members and friends. Some reviewers were not happy with delivery delays, noting that parcels occasionally arrived late with melted ice packs, spoiled food, or damaged packaging. Some people also mentioned experiencing frustrating communication issues, including delayed email responses and difficulties tracking orders when things went wrong.

What people talk about most

Product

Reviewers mention positive feedback about product quality, noting that the pasties and scones taste... See more

Quality

Consumers find quality to be positive, regularly praising the incredible taste and freshness of the pasties... See more

Order

Reviewers highlight positive aspects of order, frequently noting the exceptional quality and quick turnaround... See more

Delivery service

Clients share ambiguous opinions on delivery service. While some reviewers experienced delays, missing... See more

Service

Customers consistently note positive experiences with service, highlighting exceptionally quick turnaround... See more

Reviews shaping this summary

Rated 5 out of 5 stars

That Christmas hamper we got was absolutely amazing, it totally blew me away. Everything was packed so nicely, and those scones? Out of this world! We didn't get the tree-shaped ones they advertised... See more

Company replied

Rated 5 out of 5 stars

Ordered a father's day gift. Had a minor hiccup, but this was rectified without hesitation, very satisfactorily. Very polite and friendly bunch wanting to make their customers happy. Contents very m... See more

Rated 5 out of 5 stars

The standard of service, and the food we received for our public sector team event was simply perfect (and extremely tasty!). Having used several different caterers over the years, these guys stand... See more

Company replied

Rated 5 out of 5 stars

Ordered the Gluten free hamper for my Mum's 79th birthday, as she has Celiac disease, she absolutely LOVED it! The scones were a real treat and she especially enjoyed the gluten free cider, which is... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Cream Tea and pasty Hampers Savour the flavour of the county's beloved treat with a Cornish cream tea hamper from Cornish hampers and gifts. Delight in hampers and gifts featuring freshly baked Cornish scones, generously topped with Rodda's clotted cream and our exquisite local strawberry jam, crafted from handpicked strawberries. There is always a perfect moment to indulge in a delightful afternoon tea or pasty by post, conveniently delivered to your doorstep with complimentary next-day delivery. The Cornish Hampers & Gifts showcases the best suppliers of Cornish food. Offering a range of specially selected hampers of local products.


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

59 reviews

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No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 60% of negative reviews

Typically replies within 48 hours

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4.4

All reviews

(59)

49 reviews in the last 12 months

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Rated 4 out of 5 stars

Consider choosing delivery for the day before if it needs to be there for a special date e.g birthday gift

Makes a lovely gift, I just wish I had chosen to book the delivery date for the day BEFORE my nan's birthday, because the cream tea gift actually arrived the day after the date I had selected for delivery when I placed the order online the week before. When I provided feedback about the delay, the company acknowledged that changes were going to be made to further improve the delivery side / ordering online side of things going forward- so hopefully similar issues will be even less likely.

8 September 2026
Unprompted review
Rated 5 out of 5 stars

Amazing!

Amazing!! Couldn’t recommend these guys enough! The cream teas are delicious, the scones are so soft and fluffy. The pasties taste incredible! Full of flavour. The perfect little taste of Cornwall wrapped in a beautifully designed Cornish box delivered to your door! The deluxe hamper is next on my list. Thank you guys. The perfect gift!

5 August 2026
Unprompted review
Rated 5 out of 5 stars

The prefect treat or gift

Absolutely delighted with my experience with Cornish Hampers & Gifts. Fantastic service, beautiful products and everything was presented so lovely. I would definitely recommend them and will be using them again!

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Great company

Great company, I ordered a hamper as a gift for my parents. I got the address wrong. I contacted them by email to explain my mistake and got an instant reply. Problem solved.
Excellent friendly customer service.
My parents loved the hamper, The best scones they've ever tasted.
Five stars all round.
Definitely use again, thanks guy's.

21 August 2026
Unprompted review
Rated 1 out of 5 stars

Pasty Cream Tea for 2 ordered as a gift…

Pasty Cream Tea for 2 ordered as a gift for me but we were away on holiday. Not the company's fault obviously but there is a clear message on the box saying "Do not return to the sorting office". What was the postman supposed to do then? When I collected the box 3 days later, the pasties were already mouldy and I read later that they claim the food stays fresh for 5 days - no it doesn't.
I completed the online contact form and just had about 3 standard bounce back emails saying they will be in touch but I've heard nothing at all.
We were left very disappointed that a supposed lovely gift was so poor and a waste of money.

15 August 2026
Unprompted review
Cornish Hampers and Gifts logo

Reply from Cornish Hampers and Gifts

Hi Terry,


It appears somewhat unjust, as our delivery information explicitly states that the recipient should be notified of the tracking details and monitor the parcel. Since this was not adhered to, the delivery personnel would typically leave it in a secure location. If no secure location is available, the parcel will be returned to the sorting office.
Furthermore after checking our email systems, you emailed us once not three times, and we replied within three days, did you check your junk folder?
It is indeed true that the food will remain fresh for five days, however, they must be refrigerated immediately upon arrival, this is again stated on our website. Your review seems to lack fairness, considering we have followed all procedures correctly from our perspective. It appears that our delivery policy may not have been thoroughly read or understood, and it is crucial to familiarise yourself with our delivery terms and conditions.

Rated 3 out of 5 stars

Hamper products not as advertised

I ordered a hamper on 1st August for delivery on 4th. Whilst the quality was good, the jam was completely different from that advertised and seemingly of lesser quality. I immediately wrote to the company and had several identical standard emails to say the matter was being attended to and I would get a reply in 48 hours. Unfortunately, there has been no response and even the holding emails have now dried up. They may be a small company but customer service still matters.

4 August 2026
Unprompted review
Rated 4 out of 5 stars

Disappointment & Lack of Communication - UPDATED

I ordered from this company as it is a family business and offered a quality service, but not true!
I did not receive a despatch confirmation so could not track it. The order arrived a day late, as a result it must have been stuck in the sorting office. The clotted cream was lukewarm warm at best and the freezer pack defrosted. The biscuits smashed and the package battered. Most of it can be down to the carrier, but I have e-mailed the company twice, and you receive an automated response, but no one bothers to get back in touch.
I certainly would not use them again or recommended them to anyone else, there are plenty of companies out there that offer a decent service and interested in their customers.

Since leaving this review, Ryan the owner of the company has reached out to me and explained issues they were having with their website and they were not receiving emails, as mentioned the main issues were to do with the carrier and I have now had a chance to share them with the company. It is good to see the company play an active part in trying to resolve and reach out to reviews.

2 August 2026
Unprompted review
Rated 5 out of 5 stars

Had a little hiccup with my Fathers Day…

Had a little hiccup with my Fathers Day Hamper. Received a personal call from the owners who gave me a detailed explanation on what went wrong. The situation was quickly rectified and the missing items from the hamper was sent to my Dad. Included in the package was some extra Cornish goodies, and what impressed me more, was the personal note of apology. I will definitely use this company again and will recommend to family and friends.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Ordered a father's day gift

Ordered a father's day gift. Had a minor hiccup, but this was rectified without hesitation, very satisfactorily. Very polite and friendly bunch wanting to make their customers happy. Contents very much enjoyed by my Dad. Would definitely use again.

20 June 2026
Unprompted review
Rated 5 out of 5 stars

Excellent service & delicious Cornish delights

Ordered the Father's day hamper. Delivery arrived on time but with some slight damage to the contents (Royal mail rough handling!)
But Sellers communication was superb when they found out. A replacement hamper was sent within days with some extra goodies inside. The Scones and Cornish pasties were excellent quality and absolutely delicious.
Thank you for your excellent customer service, we will be back for more!!

30 June 2026
Unprompted review

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