The Cornish Pasty Store Reviews 

573
•
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Evaluating 138 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the delicious taste, generous fillings, and high quality of the pasties, noting they always arrive safely, well packaged and fresh. Consumers also find the online ordering process extremely simple and truly appreciate the consistently quick, reliable, and professional service provided. However, some customers also noted occasional issues with delayed courier deliveries resulting in defrosted, spoiled, or severely damaged items. A few other people also felt that the quality of specific items, such as the hard texture of the pastry or poor filling, did not always meet their personal expectations.

What people talk about most

Product

Reviewers mention positive feedback about product, highlighting that the pasties are packed with delicious... See more

Quality

Clients share positive opinions on quality, frequently praising the delicious taste, generous fillings, and... See more

Delivery service

Customers consistently note ambiguous experiences with delivery service, as opinions are sharply divided... See more

Order

Customers had overwhelmingly positive experiences with order processes, highlighting the easy-to-navigate... See more

Service

Users describe positive interactions with service, highlighting efficient delivery, professional handling,... See more

Reviews shaping this summary

Rated 4 out of 5 stars

Your staff are excellent and couldn't be more helpful. Your Prima pasties are great, just like I remember them when growing up in Cornwall. Unfortunately, you are let down by the delivery company w... See more

Company replied

Rated 5 out of 5 stars

Firstly and most importantly the pasties are delicious! Being a cornishman and loving pasties all my life the taste and quality is important to me. Having tried many different suppliers and family... See more

Company replied

Rated 5 out of 5 stars

Excellent service, ordered 4 giant pastys and they even put in a free cream tea for two people, will definitely be buying from there again. Also the order came the next day in an insulated box with... See more

Rated 5 out of 5 stars

Ordered this as a birthday gift, was a little worried whenI received a note from the delivery agent that it would not be arriving on time but within minutes received a text with a delivery time. Phew... See more

Company replied


Company details

  1. Food Products Supplier

Written by the company

Your favourite Cornish pasties, all in one place 📍 Sent ‘dreckly from the heart of Cornwall 🌊


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

573 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 16% of negative reviews

Typically replies within 2 weeks

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4.3

All reviews

(573)

129 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

First class service

First class service. Pasties are “proper ‘ansome” This from a Cornish woman too! I would thoroughly recommend them.

30 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your lovely feedback! We’re delighted to know that you had such a positive experience. Comments like yours really motivate our team to continue doing their best.

Rated 5 out of 5 stars

Gluten Free Cornish Pasties delivered to your door A+++

I bought Gluten Free Pasties and Sausage Rolls for my parents as a gift. My Mum loves Cornish Pasties but struggles to get Gluten Free ones. Did a Google search and found The Cornish Pasty Store. They arrived when they should have. My Mum was so excited and had to have one straight away. They came uncooked and frozen. Once cooked my Mum said it was amazing. Looked amazing, just like a Cornish Pasty should and tasted just like a Cornish Pasty should. I ordered her the Traditional Cornish Pasty.

When I went to the checkout to pay for the pasties an offer popped up for 4 sausage rolls. So I thought I’d get them for my Dad. Anyway he loved them. They were usual sausage rolls as he isn’t on a gluten free diet. Again they were uncooked and frozen. Once cooked he said they were really lovely.

Cannot fault The Cornish Pasty Store, it was my first experience using them and will definitely be using them again. I’m very sure my Mum will be ordering from them from now on to get her Gluten Free Pasties.

Delivered when they should have been, easy to use the website and find what you want. Easy to order. It allowed you to put in a different delivery address as well as your own details making it simple and easy to use.

A+++ all round.

Thank you The Cornish Pasty Store you made my Mum and Dad happy xxx

5 October 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your fantastic feedback! We’re thrilled to hear that you had such a positive experience. Our team works hard to provide a friendly, reliable, and high-quality service, so it’s incredibly rewarding to know that this was reflected in your experience. We really appreciate your support and kind words, and we hope to see you again soon.

Rated 5 out of 5 stars

Very tasty pasties

Very tasty pasties, a great size. Well filled and great that they arrive frozen and we can cook them fresh when needed. Liked the idea of having bags in box to put pasties in when needed.

4 October 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your kind words and support. We’re so glad to hear that everything met your expectations. We truly appreciate your feedback and hope to welcome you back again soon.

Rated 5 out of 5 stars

Haven't had any problems

Haven't had any problems . I ordered had a txt from royal mail i was able to track my delivery
It was so easy no fuss.
Would def order again

3 October 2026
Unprompted review
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Reply from The Cornish Pasty Store

We’re very grateful for your positive feedback! It’s wonderful to know that you were happy with the service you received. Thank you for choosing us, and we look forward to helping you again.

Rated 5 out of 5 stars

Great Pasties

Great Pasties, We had St Agnes pasties, three varieties, and the Veggers in our house loved theirs too! Great quality, fast delivery by Royal Snail!! Packed well and stayed frozen

1 October 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for taking the time to leave such positive feedback. We’re delighted that you had a great experience. Your comments are greatly appreciated by the whole team.

Rated 5 out of 5 stars

WANT QUALITY- LOOK NO FURTHER

Their website is easy to navigate, prompt delivery is always assured, Order packed to ensure stays frozen, and most importantly the quality of the product is always first class.

23 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

It’s fantastic to hear that you were pleased with our service. Thank you for sharing your experience and for your kind words. We really value your support and hope to see you again soon.

Rated 5 out of 5 stars

There was a little hiccup with the…

There was a little hiccup with the latest delivery but it was quickly resolved when contacting the office. The pasties are absolutely delicious and full of ingredients and would thoroughly recommend the Company to everyone and will be ordering again i the future. Very well done team.

30 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for your feedback! We’re thrilled to know that you had a positive experience with us. Providing excellent service is always our goal, so it’s great to hear that we achieved that for you.

Rated 5 out of 5 stars

First time buying from this company and…

First time buying from this company and wow pasties are absolutely brilliant ordering more very soon

24 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

We truly appreciate your wonderful feedback. Knowing that you were happy with your experience means a great deal to our team. Thank you for your support, and we hope to serve you again in the future.

Rated 3 out of 5 stars

Pasties are great

Pasties are great
But pasties were defrosting despite prompt next day delivery
The box did not contain any of the usual gel packs

24 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for providing us with your feedback. We have passed this onto our warehouse team to investigate, we deeply apologise.

Rated 5 out of 5 stars

I regularly use the Cornish pasty store…

I regularly use the Cornish pasty store to order my steak pasties. I order the Cornish oven as in my experience they are the best. The pasties arrive frozen and on time ready for my freezer.

22 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you for your kind review! We’re so pleased to hear that you had a good experience with us. Your feedback is incredibly valuable and encourages us to continue maintaining a high standard of service.

Rated 5 out of 5 stars

The best pasties, ever.

How can you not give this Company a five star review? Everything is first class and easy from ordering through to delivery. The customer service is first class. The pasties are to die for. Unlike other Companies who seem to put more vegetables in their pasties these are full of meat. This is the first time I have used this Company but will certainly not be my last.

17 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

We’re delighted to receive such positive feedback. Thank you for taking the time to share your experience with us. It’s always rewarding to know that our efforts have made a difference.

Rated 4 out of 5 stars

Quick and easy ordered late friday…

Quick and easy ordered late friday arrived next day. Excellent service,pasties were good value very tasty.

19 September 2026
Unprompted review
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Reply from The Cornish Pasty Store

Thank you so much for taking the time to share such lovely feedback. We’re really pleased to hear that you had a positive experience with us. Your kind words mean a great deal to the whole team and motivate us to continue providing the high standard of service we aim for. We truly appreciate your support and hope to welcome you back again soon.

Rated 5 out of 5 stars

Pasties…

This is the 3rd time i have had pasties delivered to me and they are still frozen when i receive them and they are excellent value

19 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you so much for your kind feedback! We’re really pleased to hear that you had a positive experience. Your support means a lot to us, and we look forward to serving you again.

Rated 5 out of 5 stars

Absolutely incredible

Absolutely incredible. Often have cravings for Cornish Pasties stemming from whilst living there as a child. So tasty and will be ordering more.

Though items are seemingly packaged by the particular vendor that you order from, they were all brilliant. Everything was still freezing cold and well insulated.

Highly recommend.
Highly recommended.

17 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

We really appreciate you taking the time to share your feedback. It’s fantastic to hear that you were happy with our service. We’ll be sure to keep up the good work!

Rated 5 out of 5 stars

As a returning customer we know how…

As a returning customer we know how good this is, so a pack sent as a thank-you gift was extremely well appreciated, delivered on time and as instructed. Superb value product!

8 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback! We are delighted to hear that you were happy with the service you received. Your comments are greatly appreciated and will be shared with the team.

Rated 1 out of 5 stars

Pasties are supposed to arrive frozen…

Pasties are supposed to arrive frozen on a next day basis.My order arrived to days late and were defrosted.
I contacted the pasty shop by email 3 times but had no response. I further contacted the pasty bakery namely St.Agness bakery for help. They had been unable to contact the pasty either. Currently I am out of pocket to the tune of £50.
I wonder if the pasty shop is no more?
Very disappointing experience.

10 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback with us. We are deeply sorry to hear that you did not have a good experience using our service. If you haven't already please email customerservices@thecornishpastystore.co.uk and we will be more than happy to help!

Rated 5 out of 5 stars

The best I have ever had

I have tried lots of Cornish Pasty delivery companiees and almost all have been a disappointment until I tried Prima Pastys from this company. They are of a decent size with lots of tasty, moist filling. Prices are reasonable with FREE POSTAGE. Delivery is also really quick. I have absolutely nothing negative to say. Just please keep up the standard and I'll be a customer for life.

31 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for taking the time to share your feedback. We are delighted to hear that you were pleased with the service you received. Your comments are greatly appreciated and will be shared with the team.

We are committed to providing the highest level of service, and it is always rewarding to know that we have met your expectations.

Rated 5 out of 5 stars

Ordered this as a birthday gift

Ordered this as a birthday gift, was a little worried whenI received a note from the delivery agent that it would not be arriving on time but within minutes received a text with a delivery time. Phew
This was delivered and gratefully received, this was the first time I’ve used this Co and will definitely use the, again.

3 September 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for providing us with your feedback! We are happy to hear that you were happy with the service you received!

Please do not hesitate to get in touch with us if there is anything we can assist you with in the future!

Rated 5 out of 5 stars

Quick & easy all the way

Quick & easy to use website and ordering/paying is very simple. Courier emailed night before to confirm next day delivery and again on day with time slot. Order arrived on time in perfect condition. very pleased and will be ordering again in the future.

28 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for your feedback! We are so happy to hear that you are happy with the service you have received!

Please don't hesitate to get in touch with us if there is anything we can help with in the future! We hope you enjoyed!

Rated 5 out of 5 stars

Good service

Needed an order for last friday having ordered the day before. Their delivery company had a problem and couldnt deliver until monday.
Company cancelled order and reimbursed my card. Impressed with theur attention to this

20 August 2026
Unprompted review
The Cornish Pasty Store logo

Reply from The Cornish Pasty Store

Thank you for providing us with your feedback! We are so sorry to hear that you had issues with your courier service. We are glad that we were able to help and get this sorted for you.

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