The Cleaning Doc Reviews 

179
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 50 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the super quick and excellent service, highlighting the team's professionalism and helpful communication throughout the process. Many consumers are impressed with the quality of work, noting that items are returned looking brand new, often with stubborn stains removed that other cleaners couldn't handle. Reviewers frequently mention the exceptional results, with garments revitalized and restored to their original condition, exceeding expectations. Many customers express their intention to reuse the service and recommend it to others, consistently praising the company for saving cherished garments and exceeding expectations.

What people talk about most

Service

Reviewers consistently express satisfaction with the service, highlighting great results, professionalism,... See more

Product

Consumers find the product to be highly effective, consistently reporting great results and satisfaction with... See more

Quality

Users describe positive interactions with quality, consistently reporting that their items, including rare... See more

Staff

Customers had positive experiences with staff, consistently praising their professionalism, friendliness, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Massive thanks to The Cleaning Doc for the super quick service. My Stone Island Had Lost Its puffer, They did they magic & fully revamped and finally had its puff back like NEW, honestly the quality a... See more

Rated 5 out of 5 stars

Sent a Canada Goose coat to be cleaned. I was a bit unsure about sending it, but it had a stain on I couldn’t remove and they were very responsive and I read good reviews. They provided very clear ins... See more

Rated 5 out of 5 stars

Gave them my canada goose coat on tuesday which had a lot of soiling hadnt been washed since i purchased it just recieved it back today and wow what a big difference looks like its a brand new coat. A... See more

Rated 5 out of 5 stars

The people were clear with their communication. I sent 2 Ami Paris jumpers and a Moncler Maya which were returned to me cleaned to the point where I thought they sent me brand new items. The people... See more


Company details

  1. Dry Cleaner

Written by the company

The Cleaning Doc is your designer dry cleaner. we keep your clothes looking their best. With our pick-up and drop off service, we use the best techniques to bring back that gorgeous gleam, eradicating whatever problem caused these stains…believe us when we say these stains will not last any longer than they have to!


Contact info

4.8

Excellent

TrustScore 5 out of 5

179 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 24 hours

How this company uses Trustpilot

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4.8

All reviews

(179)

47 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Amazing Service

I used these guys for the first time on a Christian Dior towelling tee shirt. My word what a service! The brought it back to life and back to vibrant white. Highly recommend The Cleaning Doc for any clothes of value. Top class!

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Genuinely the best in the business!!!

I’ve used cleaning doc for a number of years and have never known dry cleaners like it. Immense passion for service, innovation, customer care and being the best in the business. I would never trust anyone else!! If you’re scared of having your goose, moncler, Dior or LV cleaned, then please go to the cleaning doc. They will keep you informed and genuinely care for your product.Thank you for all you do guys. I’m proud to have known you since the start.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

TheCleaningDoc sorted my Canada goose…

TheCleaningDoc sorted my Canada goose out, went from almost throwing it away to wearing it like it was brand new, big shout out to Bobby who I spoke to throughout the process and he kept me updated would 100% recommend

6 October 2024
Unprompted review
Rated 5 out of 5 stars

Amazing service

I have a Mackage Kent-Z puffer coat in a garnett Red colour with stains like grease. I been following the cleaning doc on instagram i saw there posts and work. It gave me confidence they can tackle the stains on my coat! They had coat for six days they sent it back looking brand new and puffed up. All stains gone!

I can definitely recommend them. They give you clear communications on your items and reasonable prices

3 October 2024
Unprompted review
Rated 5 out of 5 stars

First Class

Brilliant job with cleaning my t-shirt, and first class service! Will definitely be using The Cleaning Doc again.

4 October 2024
Unprompted review
Rated 5 out of 5 stars

I have recently used the cleaning doc…

I have recently used the cleaning doc and I am very impressed. I have got my coat back and it looks brand new again. The communication with the team throughout the whole process was amazing. I can’t thank them enough- I highly recommend!

3 October 2024
Unprompted review
Rated 5 out of 5 stars

Using Cleaning Doc and my thoughts


I recently used Cleaning Doc for my clothing items, and I couldn't be more pleased with their services. From the moment I dropped off my clothes, I felt confident that they were in good hands. The staff was incredibly professional and attentive, ensuring that every detail was taken care of. My clothes came back looking spotless and well-cared for, exceeding my expectations. I trust Cleaning Doc completely with my garments and will definitely be using their services again. Highly recommended!

18 September 2024
Unprompted review
Rated 5 out of 5 stars

Best in the business at what they do

Best in the business at what they do, Bobby and the team couldn’t have been more helpful. Had my coat sent back to me within 6 days looking brand new again. Will definitely be using them in the future.

27 September 2024
Unprompted review
Rated 5 out of 5 stars

The cleaning doc provides amazing…

The cleaning doc provides amazing service! They explained the process of what will happen to my coat and how they clean it and how long each process takes. Bob was really helpful and explained why they clean the coat in certain ways, he also explain the best way to send my coat so it gets there safe and how they return it safely to. I didn’t expect them to be able to clean my coat as well as they did. Will definitely use the cleaning doc again!

27 September 2024
Unprompted review
Rated 5 out of 5 stars

Coat is like new

I found the cleaning doc on instagram, sent my Canada goose coat to them. They were quick and professional updating me all the way throughout the process. My coat was white and had really bad stains, makeup, spills and what looked like grease on the arms. It also looked off white where i put it in the washing machine to try and clean it myself and the black dye leaked through to the front.
I wasn’t expecting it to come up as clean as it did.
It looks like the day i got it.
Would definitely use them again for my coats and will be sending off some trainers to them soon

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Prada coat

I came across the cleaning doc on instagram and used their service for a coat and it came out like brand. Their communication is amazing. I’d be using their service again.

25 September 2024
Unprompted review
Rated 5 out of 5 stars

Looks brand new again!

Sent in a gallery department shirt with a few light stains, the guys at The Cleaning Doc did a great job getting them out and made it look brand new again! Great communication from the guys and got my item back within 3 working days.

24 September 2024
Unprompted review
Rated 5 out of 5 stars

Excellent people

Excellent people, talked me through the whole process. Sent updates and all. Definitely coming back with all my things. Vouched!

10 September 2024
Unprompted review
Rated 5 out of 5 stars

Brilliant service- highly recommend

Brilliant service- kept me in the loop from beginning to end and gave updates on my item.
My bag wasn’t in use for ages but thankfully I can use it again!
Would highly recommend

22 August 2024
Unprompted review

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